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Intelier Palacio de San Martín Hotel

4.0 star property
VIP Access

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Photo gallery for Intelier Palacio de San Martín Hotel

Hallway
Front of property
Junior Suite, 2 Single Beds, Balcony
Interior
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Gran Via
    ‪4 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Single Beds, Balcony

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (with extra bed)

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room (with extra bed)

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (1561)
The price is €188
for 1 room
includes taxes & fees
29 Apr - 30 Apr
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About this property

Intelier Palacio de San Martín Hotel

Hotel with a fitness center, a short walk to Gran Via
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and a meeting room.
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the shopping around Intelier Palacio de San Martín Hotel. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Gran Via and 6 minutes by foot from Plaza Mayor
  • Local-area shuttle service available for a fee
Intelier Palacio de San Martín Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the boutique Intelier Palacio de San Martín Hotel.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
Intelier Palacio de San Martín Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1000 reviews
Rating 8 - Good. 176 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Antonieta

Stayed 2 nights in Jan 2025

8/10 Good

Zaira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Heidi

Stayed 1 night in Nov 2024

10/10 Excellent

Ada

Stayed 3 nights in Nov 2024

10/10 Excellent

Soojin

Stayed 2 nights in Dec 2024

10/10 Excellent

Vincenzo, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent service at the hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Myriam, Rio Rancho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to main attractions, restaurants, shopping, bars. Rooms clean, and friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Central and comfortable. Restaurant of good quality. Staff friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay! That says everything. Location, location, location!
Stayed 2 nights in Dec 2024

6/10 Okay

Dmitry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for close proximity to city centre - really good however some minor issues: Air conditioning didn't work, it would just blast hot air and think room temperature was much lower than it actually was. Whilst power shower was strong, it alternated between hot and cold which was annoying Gold Expedia member, they didn't really seem to give me much of an upgrade (it looked the same as standard room) Worst was the poor sound insulation - from street outside noise to hearing next door neighbour and cleaners early in the morning in corridor
Stayed 3 nights in Dec 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very helpful staff. Many of Madrids attractions are walkable. I would recommend this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very attentive staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellente, muy buen servicio amable y profesional y desayuno sabriso
Stayed 1 night in Dec 2024

10/10 Excellent

Maricarmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything eas perfect! From the location to the room. Will come back!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 4 nights in Nov 2024

8/10 Good

LUIS FERNANDO RODRIGUEZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Fantastic location, great rooms. Great amenities, would stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Remi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms. I will definitely recommend this hotel for convenience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024