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Hotel Francisco I

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Francisco I

Bar (on property)
Interior detail
Interior entrance
Premium bedding, Select Comfort beds, minibar, in-room safe
Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle Arenal, 15, Madrid, Madrid, 28013
  • San Miguel Market
    4 min walk
  • Plaza Mayor
    4 min walk
  • Plaza de España - Princesa
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Triple Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Double Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | Bathroom

Premier Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Similar properties

Interior

Intelier Palacio de San Martín

Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (1007)
The price is €153
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Intelier Palacio de San Martín

About this property

Hotel Francisco I

Beaux Arts Madrid hotel in Madrid Centro with a 24-hour front desk
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Hotel Francisco I offers 79 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Francisco I. During your stay, you're just a quick walk from Plaza Mayor. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the proximity to shopping and the central location
  • Just a 4-minute walk from Plaza Mayor and 5 minutes by foot from Puerta del Sol
  • Airport shuttle service available for a fee
Hotel Francisco I offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Francisco I also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 25 for adults and EUR 25 for children
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Hotel Francisco I offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Francisco Hotel
Francisco I
Francisco I Madrid
Hotel Francisco
Hotel Francisco I
Hotel Francisco I Madrid
Francisco i Hotel
Francisco i Madrid
Hotel Francisco I Hotel
Hotel Francisco I Madrid
Hotel Francisco I Hotel Madrid

Hotel Francisco I Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1002 reviews" "
Rating 8 - Good. 163 out of 1002 reviews" "
Rating 6 - Okay. 38 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

fatemeh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Close to everything. Excellent breakfast buffet included in our stay. Helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

IVAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadia— regresaremos pronto y sera muy recomendable para familia y amigos!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Madrid at Hotel Francisco.
Great place to stay. Location is excellent. Opera Metro is the closed, around 3-4minutes walk. We have stayed in Madrid a few times and would rebook here in an instant. So close to many attractions or via the metro access. The breakfast is also excellent. Staff are friendly and accommodating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Manouchehr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and position.
Stayed 4 nights in Aug 2024

10/10 Excellent

Usha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Hotel Francisco! The front desk is super helpful and the staff service was exceptional. Rooms were very clean and the location can’t be beat! The breakfast buffet was delicious! Definitely recommend this place.
Stayed 2 nights in Aug 2024

10/10 Excellent

hanzell, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel good serice , exelent breakfast .
Stayed 3 nights in Aug 2024

10/10 Excellent

Cinthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel, i stayed before and is perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

JULIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Francisco I in Madrid exceeded all my expectations. The location is perfect, centrally situated with easy access to major attractions, shopping, and dining. The service is impeccable, with staff always ready to assist with a smile and keen attention to detail, Carmen, Augusto , Javier etc are friendly, professional, and go out of their way to make your stay enjoyable. I will definitely be back every time I travel to Madrid
Stayed 7 nights in Aug 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location The staff was extremely helpful and accommodating in every way Definitely recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and nice staff. Will stay again!
Stayed 8 nights in Aug 2024

8/10 Good

Janina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in great location with great breakfast and bar. Shame about the air conditioner.
Stayed 4 nights in Aug 2024

10/10 Excellent

JULIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Francisco I in Madrid exceeded all my expectations. The location is perfect, centrally situated with easy access to major attractions, shopping, and dining. The service is impeccable, with staff always ready to assist with a smile and keen attention to detail, they are friendly, professional, and go out of their way to make your stay enjoyable. I will definitely be back every time I travel to Madrid.
Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything! Walk to 1000's of restaurants, stores, and historic sites.
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location, very close to the city center and easily walkable to several metro stops. The room was very nice and clean and the air conditioning worked well even though the daytime temperatures were approaching 100F (38C).
Stayed 3 nights in Jul 2024

8/10 Good

Yat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of the city
Stayed 3 nights in Jul 2024

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with an amazing location, the only issue was that on Expedia the doble bed room shows as "sleeps 3" we showed up with our daughter of 7 yrs and the older man receptionist force us upgrade to their bigger suite for an extra €50 per night, I asked him if it was necessary? And he reply we "have to upgrade to fit my daughter" it was a long flight so I said yes without thinking, the new room was great no complaint on that but if they advertise as "sleep 3" they shouldn't force you to upgrade rooms to fit 3. Other than that the hotel is great, amazing location and great stay for us.
Stayed 2 nights in Jul 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, clean, helpful and friendly staff, very nice buffet breakfast included, discreet entrance. Only negatives were super firm (uncomfortable) bed, unable to change air conditioner temperature ( got way too cold) Only a sheet on the bed—no blanket, or coverlet. Had to ask for a blanket ( which was delivered promptly) because air conditioner was super cold. This was on late July. Would stay there again despite negatives, though.
Stayed 1 night in Jul 2024

10/10 Excellent

Meryem

Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and helpful staff. Will definitely stay here again. Walking distance to everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

henry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente hotel, en area y el cuarto de impedidos perfecto.
Stayed 6 nights in Jul 2024

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite Hotel
This is our favorite hotel in Madrid! We’ve been coming here for the last 6 years at least once/year. The hotel is very well decorated, the staff is attentive and very helpful. The rooms are clean and spacious. Last but not least it is in a perfect location between 2 main metro stations and everything (tourist wise) is walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

Domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were kind and helpful with checking in. The cleaning staff were excellent and very friendly. Mai who is the lead bartender and restaurant manager was an amazing addition to this wonderful staff and location in the heart of Puerta Del Sol, Madrid. Leaving the hotel I felt as though are week long stay connected me to the city of Madrid and the staff at Hotel Francisco I.
Stayed 7 nights in Jul 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, incredible staff. The location was convenient to many sites of Madrid. Lots of close by food and shopping options. Breakfast was beautiful with lots of options; definitely worth adding it. Our room was comfortable with a great bed, lots of storage for luggage and a big terrace. The only small complaint is the door to the bathroom does not afford a lot of privacy.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t go wrong!
The hotel staff was absolutely amazing. They were very friendly and provided excellent customer service. The hotel is also in a great location and was relatively close to many attractions. The hotel lobby was beautiful and had a lot of space for gathering/socializing, including a rooftop bar and outdoor patio. The room size was pretty small, but would be comfortable if staying alone. Overall it was a great experience.
Stayed 3 nights in Jul 2024