Hotel Francisco I

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Francisco I

Interior detail
Premium bedding, Select Comfort beds, minibar, in-room safe
Meeting facility
Interior entrance
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Arenal, 15, Madrid, Madrid, 28013
  • San Miguel Market
    ‪4 min walk‬
  • Plaza Mayor
    ‪4 min walk‬
  • Plaza de España - Princesa
    ‪4 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Terrace

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Premier Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About this property

Hotel Francisco I

Beaux Arts Madrid hotel in Madrid Centro with a 24-hour front desk
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Hotel Francisco I offers 79 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Francisco I. During your stay, you're just a quick walk from Plaza Mayor. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the local sightseeing
  • Just a 4-minute walk from Plaza Mayor and 5 minutes by foot from Puerta del Sol
  • Airport shuttle service available for a fee
Hotel Francisco I offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Francisco I also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 25 for adults and EUR 25 for children
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Hotel Francisco I offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Francisco Hotel
Francisco I
Francisco I Madrid
Hotel Francisco
Hotel Francisco I
Hotel Francisco I Madrid
Francisco i Hotel
Francisco i Madrid
Hotel Francisco I Hotel
Hotel Francisco I Madrid
Hotel Francisco I Hotel Madrid

Hotel Francisco I Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1002 reviews
Rating 8 - Good. 165 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Stayed 2 nights in Nov 2024

10/10 Excellent

Petros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not easy accessible by taxi and the hotel doesn’t have a big sign saying “Francisco Hotel “ it can be easily missed at night especially for new guests
Stayed 7 nights in Nov 2024

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent staff!
Stayed 3 nights in Nov 2024

8/10 Good

GABRIEL

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern meets traditional. The hotel is in an old building but it’s beautifully designed. We have a corner room which is quite large and spacious. Bathroom is very nice and functional with good amenities. The beds are very comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, friendly staff
Very nice and comfortable hotel. Central location close to shopping, restaurants, and cafes. This is my second time there and it is my favorite hotel in Madrid.
Super bathroom 😁
Stayed 5 nights in Nov 2024

10/10 Excellent

Toni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Gem in Heart of Madrid
Stayed 2 nights in Nov 2024

8/10 Good

Saba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With a background in luxury hotel design, I found your property to work well, look great and be a fun experience- well done! You have a great staff. We will come back
Stayed 3 nights in Nov 2024

10/10 Excellent

Shiva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
What a perfect little hotel, Location and the best breakfast I've ever had in a hotel Nothing but praise, Comfortable bed and the room service was top notch.
Stayed 3 nights in Nov 2024

10/10 Excellent

Zulma, Gurabo

Travelled with group
Liked: Cleanliness
Todo excelente! Cuarto, comida, servicio de primera y localización.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary-Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. Breakfast was fabulous. Great choice!
Stayed 3 nights in Nov 2024

2/10 Terrible

Rene

Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location, superb staff!
Una nueva estadía fantástica en un hotel donde la ubicación es inmejorable y el trato humano de todo el equipo es supremo. Realmente dan ganas de quedarse y ya volveremos varias veces en el 2025. Gracias Emilio por una atención superlativa y felicitaciones a todo el staff. Nos vemos en marzo!
Stayed 3 nights in Nov 2024

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Ariane, Miami

Liked: Cleanliness, amenities, property conditions & facilities
My favorite hotel! This was my second time staying at Hotel Francisco and I loved it even more. We are right at the city center and close to Puerta de Sol, Plaza Mayor, el Palacio Real (5-10 minutes away)- with the farthest walk to El Parque de Retiro being 25 minutes away. The staff at the hotel are so friendly and kind, especially Mai at the bar. The renovated breakfast area was beautiful and the food was delicious. I could not recommend this hotel any more than I already do. 100/10!
Stayed 2 nights in Sep 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Located on the border of Opera and Centro, is a great luggage. Despite being in the midst of the busy Calle Arenal, the hotel itself was very quiet. Buffet included was diverse enough for fussy eaters to find something. Would reccomend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t adjust the temperature. Was super hot at night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little boutique hotel. Spacious, no frills room with fairly large bathroom, small balcony (no chairs), firm beds. Easy walk to Plaza Mayor, palace, cathedral, metro station, restaurants. Lovely breakfast buffet.
Stayed 4 nights in Oct 2024

10/10 Excellent

Leonides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Oct 2024

10/10 Excellent

Terri, Prescott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel - GREAT location near alot of the must see sights. On a road that didnt allow vehicles so nice walking area!
Stayed 2 nights in Sep 2024