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Hotel Cortezo

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cortezo

Front of property
Minibar, in-room safe, desk, free cots/infant beds
Lobby lounge
Exterior
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Doctor Cortezo, 3, Madrid, Madrid, 28012
  • Plaza de Santa Ana
    3 min walk
  • Puerta del Sol
    4 min walk
  • Plaza Mayor
    5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    28 min drive

Room options

View all photos for Junior Suite, 1 Double Bed

Minibar, in-room safe, desk, free cots/infant beds

Junior Suite, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free cots/infant beds

Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Minibar, in-room safe, desk, free cots/infant beds

Twin Room, 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, 3 Single Beds

Minibar, in-room safe, desk, free cots/infant beds

Standard Triple Room, 3 Single Beds

  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, free cots/infant beds

Quadruple Room

  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Room

Eurostars Plaza Mayor

Free WiFi
Air conditioning
Breakfast available
Business services
4.4 out of 5, Excellent, (1001)
The price is €95
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Eurostars Plaza Mayor

About this property

Hotel Cortezo

Hotel with a rooftop terrace, a short walk to Puerta del Sol
A rooftop terrace, a coffee shop/cafe, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and laundry facilities.
Hotel Cortezo offers 92 accommodations with minibars and safes. 26-inch LCD televisions come with digital channels.

Bathrooms include showers and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Cortezo. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus a coffee shop/cafe and a business center.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Puerta del Sol and 5 minutes by foot from Plaza Mayor
There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Cortezo. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.

Languages

English, French, Italian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 12 for adults and EUR 12 for children
  • 1 coffee shop/cafe

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch LCD TV
  • Digital channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Covered valet parking fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cortezo
Cortezo Madrid
Hotel Cortezo
Hotel Cortezo Madrid
Medium Cortezo Hotel
Medium Cortezo Madrid
Hotel Cortezo Hotel
Hotel Cortezo Madrid
Hotel Cortezo Hotel Madrid

Hotel Cortezo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 317 out of 1000 reviews" "
Rating 8 - Good. 454 out of 1000 reviews" "
Rating 6 - Okay. 164 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Area was noisy. Hotel very basic. Few amenities and bathroom tiny without counter space. No drawers and small closet. Breakfast was buffet only. Pretty good location and get good walking shoes. Madrid is a maize and sea of people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luke

Stayed 1 night in Sep 2024

2/10 Terrible

Lucia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on their website and booking platforms (I booked through Hotels.com) are misleading compared to the actual condition of the rooms. As others have pointed out, the front desk staff is far from welcoming. There was concerning mold in the shower, and the vents were filthy. The Wi-Fi in the rooms was unreliable, forcing us to use our own data. The manager dismissed our concerns, claiming they reached out to offer a room change—which never happened. They ignored our emails about the false advertising and hygiene issues and only offered a 10% discount on our next stay. Honestly, when am I ever coming back to Madrid from Canada? What a joke. Hotels.com is also failing to address the false advertising, but I will continue to pursue both the hotel and them until we are properly compensated.
Stayed 3 nights in Sep 2024

2/10 Terrible

Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service
Stayed 11 nights in Aug 2024

8/10 Good

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, very close to Mercado de San Miguel, Santa Ana and Plaza Mayor. The staff was very attentive and gentle, giving me all the information regarding the best way of exploring the city on foot. The bathroom was too small, but it could be solved by add a shower instead of a bath.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Clean and spacious room. Buffet was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but noisy
Nice room, remodeled bathroom, high ceilings … staff friendly and competent… noise from other guests was a problem, need carpets, devices to soften door slams, and general soundproofing
Stayed 3 nights in Jul 2024

4/10 Poor

Ghamielle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Walls are too thin . They are renovation and it was so loud
Stayed 4 nights in Jul 2024

8/10 Good

Xia

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Tonatiuh

Stayed 2 nights in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with great location
Stayed 2 nights in Jun 2024

8/10 Good

Gowri

Stayed 1 night in Jun 2024

6/10 Okay

Christina

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Maribel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, the hotel, room, bathroom, location, soroundings AND a very nice staff. I liked it very much.
Stayed 2 nights in Jun 2024

8/10 Good

Natalie, Glen Mills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very conveniently located within walking distance to the museums, main city areas of interest, and shopping.
Stayed 3 nights in May 2024

10/10 Excellent

Gurinder

Stayed 3 nights in May 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in May 2024

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Kellee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel. I would definitely recommend. To be nitpicky, the pillows are terrible, we had some issues with our key multiple nights and the air-conditioner wasn't turned on so we had to open windows, which is noisy.
Stayed 3 nights in Apr 2024

10/10 Excellent

CHUN KA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel to stay
Very comfortable hotel to stay. Located in central location which is walkable to Placa Major, Mercato de San Miguel, Puerta del Sol and Gran Via. Bit busy on the road downstairs but there are wonderful coffee shops, tapas restaurant, Carrefour and Lidl supermarket near by.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and staff
Stayed 1 night in Apr 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay at Hotel Cortezo. Location is excellent, walking distance to the main attractions. I give a 4 stars only because they were renovating, so the areas where they were painting looked like a construction zone.The breakfast is great! To all the staff all I can say is thank you. They are very friendly and attentive. We would definitely stay here again.
Stayed 9 nights in Mar 2024