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Al Sahab Twin room with balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Tilal Queen Room Dune View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Oasis Twin Room with Pool View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Oasis Queen Room with Pool View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Al Sahab Queen room with balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Liwa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Tilal Liwa Desert Retreat, you're just a quick walk from Rub' al Khali. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls, pet-sitting services and litter trays.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the outdoor pool
  • Indulge with aromatherapy, body scrubs or Swedish massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 12 mi (19.4 km) from Madinat Zayed City Mall
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, pet-sitting services and litter trays

Tilal Liwa Desert Retreat ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tilal Liwa Desert Retreat

Everyone (1) Family (1)
5 out of 5

Posted by on 1 Jan 2024

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5 out of 5
Wunderbarer Ort um zu relaxen. Sehr angenehmes Hotel mit immer stets freundlichen und hilfsbereiten Angestellten.

Posted by on 7 Oct 2019

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Renovations + Closures

This property is closed from 1 January 2024 to 30 November 2025 (dates subject to change).

This property will be closed from 1 January 2024 to 31 October 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

All-inclusive Details

All-inclusive room rates at Tilal Liwa Desert Retreat are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Room service
  • Spa/beauty facilities and services

  • Surcharge for premium or imported alcoholic drinks
  • Buffet-style meals included
  • Spa/beauty facilities and services not included
  • Additional service charge accepted
  • Room service not included
  • All meals included
  • Minibar not included

Property Features

Some rates at Tilal Liwa Desert Retreat are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Tilal Liwa Desert Retreat offers its guests a full-service spa, a complimentary water park, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 4402 square feet (409 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the family-friendly Tilal Liwa Desert Retreat. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 4-star Madinat Zayed hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 4402 sq ft of conference space
  • 409 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Tilal Liwa Desert Retreat offers 111 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and children's slippers. This Madinat Zayed hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Children's slippers

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Al Badiya Restaurant – This restaurant serves breakfast, lunch and dinner.

Layali Bar – This bar specialises in international cuisine and only serves light fare.

Al Liwan – This restaurant overlooks the pool.

24-hour room service is available.

Nearby Activities

Complimentary bicycles and a complimentary water park are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding/rental on site
  • Playground on site
  • Free bicycles on site
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 20 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Tilal Liwa Desert Retreat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per day.

Pet Policy

  • Pets: AED 120 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls, pet-sitting services and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 20 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 14 days prior to check-in.

  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 20
  • Minimum age for proof of COVID-19 vaccination requirement: 20
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 75 for adults and from AED 30 for children
  • Airport shuttle fee: AED 500.00 per vehicle (one-way)
  • Pet fee: AED 120 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tilal Liwa
  • Liwa Tilal
  • Liwa Tilal Hotel
  • Tilal
  • Tilal Hotel
  • Tilal Hotel Liwa
  • Tilal Liwa
  • Tilal Liwa Hotel
  • Tilal Liwa Hotel Madinat Zayed
  • Tilal Liwa Madinat Zayed
  • Tilal Liwa Hotel Madinat Zayed, Emirate Of Abu Dhabi
  • Tilal Liwa Hotel
  • Tilal Liwa Desert Retreat Hotel
  • Tilal Liwa Desert Retreat Madinat Zayed
  • Tilal Liwa Desert Retreat Hotel Madinat Zayed

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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