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"I requested a non smoking room but when we arrived the room was stinking of tabacco. Construction was going on from 9am-6pm. Not able to nap during t ... " More

By a verified traveller on Sat 11 Jan 2020

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Executive Grand Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Corner King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Sintra, you're just a quick walk from Lisboa Casino. Free WiFi in public areas, a restaurant and a business centre are available.

  • Free WiFi
  • Enjoy international cuisine while dining at Sintra Restaurant
  • Self-service breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Lisboa Casino and Ruins of St. Paul's Cathedral

Sintra ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sintra

Everyone (1)
3 out of 5
I requested a non smoking room but when we arrived the room was stinking of tabacco. Construction was going on from 9am-6pm. Not able to nap during the day after sight seeing.

Posted by on 11 Jan 2020

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Property Features

There's a restaurant on site. Public spaces have free WiFi. A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Sintra. Smoking is allowed in designated areas at this 3.5-star Macau hotel.

  • 240 guestrooms or units
  • 14 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zhuhai Station (6 km / 3.7 mi)

Room Amenities

Sintra offers 240 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Cable channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy a self-service breakfast daily from 7 AM to 10:00 AM.

Sintra Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 345.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sintra

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

  • Car recommended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately HKD 80 for adults and from HKD 40 for children
  • Rollaway bed fee: HKD 345.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sintra
  • Hotel Sintra Macau
  • Sintra Hotel
  • Sintra Macau
  • Sintra Hotel Macau
  • Sintra Hotel
  • Sintra Macau
  • Hotel Sintra
  • Sintra Hotel Macau

You should know

  • Pets and service animals are not allowed on site.
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