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Aparthotel

Résidence Les Balcons de l'Yse

3.0 star property

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Photo gallery for Résidence Les Balcons de l'Yse

Lobby sitting area
Lobby sitting area
Exterior
Exterior detail
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Kitchen
  • Pool
  • Laundry
  • Pet-friendly
  • Parking included

Explore the area

View in a map
2 Route des Astes, Luz-Saint-Sauveur, Hautes-Pyrénées, 65120
  • Place, Templar Church of Luz-Saint-Sauveur
    ‪8 min walk‬
  • Place, Col du Tourmalet
    ‪9 min walk‬
  • Place, Basilica of Our Lady of the Rosary
    ‪29 min drive‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪40 min drive‬

Room options

View all photos for Chalet Duplex T4, 3 bedroom

Chalet Duplex T4, 3 bedroom | Living area

Chalet Duplex T4, 3 bedroom

  • 67 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Duplex T4, 3 bedrooms

Duplex T4, 3 bedrooms

Duplex T4, 3 bedrooms

  • 65 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Classic Studio

Classic Studio

Classic Studio

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment T2, 1 bedroom

Apartment T2, 1 bedroom | Private kitchenette

Apartment T2, 1 bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment Deluxe T2, 1 bedroom

Apartment Deluxe T2, 1 bedroom | Balcony

Apartment Deluxe T2, 1 bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Apartment

Premium Apartment | Private kitchenette

Premium Apartment

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio | Balcony

Superior Studio

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 61 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 1 Double Bed and 3 Twin Beds

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 61 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Design Apartment

Design Apartment | Private kitchen

Design Apartment

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Classic Apartment

Classic Apartment | Private kitchen

Classic Apartment

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area

Comfort Apartment

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Living area

Family Apartment

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bunk Bed

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About this property

Résidence Les Balcons de l'Yse

Aparthotel in Luz-Saint-Sauveur with a fitness center and a sauna
Along with an indoor pool, this smoke-free aparthotel has a fitness center and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, laundry facilities, and a TV in a common area are onsite. Each apartment features a balcony and a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include a flat-screen TV. Housekeeping is available on request.
Résidence Les Balcons de l'Yse offers 60 accommodations. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Housekeeping is offered on request and irons/ironing boards can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Résidence Les Balcons de l'Yse, you're just a quick walk from Col du Tourmalet. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. This comfortable aparthotel has 60 apartments. Each apartment offers a kitchenette and a balcony.
  • Each apartment offers a kitchenette, a balcony, and a living room
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a multilingual staff, and a terrace
  • Onsite recreation includes a gym and a sauna
  • Within a 15-minute walk of Col du Tourmalet and Templar Church of Luz-Saint-Sauveur
  • Cats and dogs welcome for a fee (restrictions apply)
Résidence Les Balcons de l'Yse offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at Résidence Les Balcons de l'Yse. Self parking is free.

This 3-star Luz-Saint-Sauveur aparthotel is smoke free.

Property amenities

Ski

  • Ski passes

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Children's pool

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • Towels provided

Living spaces

  • Living room

Entertainment

  • 80-cm flat-screen TV
  • Piano
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 9 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff

Location highlights

  • In the mountains

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Ski passes
  • Hiking/biking trails nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 60 units
  • Housekeeping (on request)
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 9 for check-in between 8:00 PM and 9:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 4:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during March, April, May, October, and November:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 9 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.
  • Cleaning fee: EUR 45 per accommodation, per stay
  • Administrative fee: EUR 18 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-in fee: EUR 9 for check-in between 8:00 PM and 9:00 AM
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 4:00 PM - 8:00 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 4:00 PM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Résidence Balcons l'Yse Aparthotel Luz-Saint-Sauveur
Résidence Balcons l'Yse Aparthotel
Résidence Balcons l'Yse Luz-Saint-Sauveur
Résidence Balcons l'Yse
Residence Les Balcons De L'yse
Résidence Les Balcons de l'Yse Aparthotel
Résidence Les Balcons de l'Yse Luz-Saint-Sauveur
Résidence Les Balcons de l'Yse Aparthotel Luz-Saint-Sauveur

Reviews

Résidence Les Balcons de l'Yse Reviews

9.0

Wonderful

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 42 out of 77 reviews
Rating 8 - Good. 29 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

Reviews

10/10 Excellent

ALEXANDER

Liked: Amenities, property conditions & facilities
Rooms with great views and bike storage. Very nice place. Reception most helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

janice

Liked: Cleanliness, room comfort

sublime service and picturesque

Staff mathieu and alice were absolutely fantastic and were excellent support and advocates. it's a stroll to the village; plenty space parking. great wifi and the rooms just right size with great doonas/quilts. and hikes and walks within walking distance
Stayed 6 nights in Jul 2025

8/10 Good

Damien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly located between key stations. Afoordable price.
Stayed 3 nights in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great views. Comfortable stay.
Stayed 2 nights in Jul 2023

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities and staff were fantastic and the flat lovely and well-equipped. The view from the terrace was great! Given that it was on the more expensive side it would be nice if cleaning could be included in the price, though we understand it is not in usual to have to clean apartments prior to checkout in this area.
Stayed 2 nights in Jun 2023

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great with wonderful views & the facilities - pool & pool table - were a lovely bonus. The room (a delux apartment) was a good size. The only issues were that no toilet roll or soap were provided, the beds were not very comfortable & the linen was far from luxurious! Overall though, it was an enjoyable 2 night stop off.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Nice view. Pool/reception only open limited hours. Limited towels, bin bags for extended stay.
Stayed 14 nights in Jul 2019

10/10 Excellent

Jacob

Stayed 7 nights in Aug 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness
Un très bel accueil de la jeune fille de la réception. Encore merci à elle En revanche un fort décalage entre la vue de la chambre, ou devrais je dire l’absence de vue et les photos lors de la réservation. Nous nous attendions à la vue présentée sur le site (chaîne des Pyrénées). Or notre chambre était au moins 1…..derrière le bâtiment, avec vue sur la terrasse des voisins. Il aurait été préférable d’annoncer directement qu’il y avait cette éventualité lors de la réservation.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, room comfort

Bel établissement

Très bon établissement, par contre une voiture ou un vélo sont nécessaires car un peu au dessus de la ville. Belle piscine, 1 ou 2 transats en plus serait appréciable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gudmund Magnus

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Karima

Liked: Cleanliness, room comfort

Agréable

Séjour agréable. Petit studio idéal pour deux
Stayed 2 nights in Jan 2025

8/10 Good

Sébastien

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort

Nickel

Ras personne qui gère les lieux, à l'ecoute,attentif et réactif
Stayed 2 nights in Sep 2024

10/10 Excellent

Elena Anna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephane

Liked: Cleanliness, room comfort
Stayed 8 nights in Jul 2024

8/10 Good

Guillaume

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Appartement spacieux et confortable. Vue magnifique sur le village de Luz. Petit bémol sur la salle de bain : peinture et joints à rafraichir, pas de WC séparé (alors qu'il y aurait la place), un toute petite vasque sans miroir ni étagère pour poser les affaires.
Stayed 2 nights in Aug 2024

10/10 Excellent

joel

Travelled with family
Liked: Cleanliness, room comfort
Appartement agréable, propre avec un balcon et sa vue sur les montagnes. Le petit plus , l' accès à une piscine intérieure, une salle de sport et un billard. Le personnel est agréable et est à notre ecoute. Nous recommandons.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Schindler

Travelled with family
Nous avons été très surpris dès notre arrivée car nous pensions bénéficier des services d’un hôtel (comme indiqué sur la fiche Google) mais il n’en est rien! pas de petits déjeuner, pas de restauration, il faut faire son ménage, faire les lits et le strict minimum ( produit vaisselle, éponge,..) à dû être réclamé sinon rien. Le prix est beaucoup trop élevé pour le service rendu! Surtout que des frais de gestion supplémentaires vous sont demandés sur place, la prestation ne vaut absolument pas le prix. Le seul point positif est l’endroit plutôt agréable et la vue. Pour le reste, passez votre chemin.
Stayed 2 nights in Feb 2024

10/10 Excellent

Luis

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Manque de place de parking, pas de four dans l’appartement
Stayed 3 nights in Dec 2023