Hotel Padoue

4.0 star property

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Photo gallery for Hotel Padoue

Premium bedding, in-room safe, blackout curtains, soundproofing
Premium bedding, in-room safe, blackout curtains, soundproofing
Lobby lounge
Exterior
Junior Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1 Rue De La Reine Astrid, Lourdes, Hautes-Pyrenees, 65100
  • Porte St-Joseph
    ‪2 min walk‬
  • Basilica of St. Pius X
    ‪4 min walk‬
  • Stations of the Cross
    ‪5 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪22 min drive‬

Room options

Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • 31 sq m
  • Sleeps 5
  • 5 Twin Beds

Twin Room

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

Triple Room

  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

Junior Suite

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

Comfort Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Chambre Double ou Twin PMR

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Padoue

Boardwalk/promenade hotel with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Hotel Padoue offers 155 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Digital television is provided.

Bathrooms include bathtubs or showers. This Lourdes hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Padoue. During your stay, you're just a quick walk from Basilica of the Immaculate Conception. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary
  • Cats and dogs welcome for free
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A library, a terrace, and multilingual staff are also featured at Hotel Padoue. Self parking is free.

This 4-star Lourdes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Hotel Padoue has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: EUR 14 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 21-inch TV
  • TV/satellite channels

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 11 and February 8.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 11 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Padoue
Hotel Padoue Lourdes
Padoue
Padoue Lourdes
Padoue Hotel Lourdes
Hotel Padoue Lourdes
Hotel Padoue Hotel
Hotel Padoue Lourdes
Hotel Padoue Hotel Lourdes

Hotel Padoue Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 370 reviews
Rating 8 - Good. 99 out of 370 reviews
Rating 6 - Okay. 28 out of 370 reviews
Rating 4 - Poor. 9 out of 370 reviews
Rating 2 - Terrible. 6 out of 370 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff is great but the cleaning crew was horrible. These was lots of hair underneath the bed covers, the cups at the sink had a thick old toothpaste ring inside and the upper level bathroom had a horrible BO the would not go away. Pretty nasty.
Stayed 1 night in Nov 2024

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Francisco

The lady in front desk of African ancestry was the best person in Lourdes. The hotel room A/C are switch off but she gave us a portable fan with heater. We paid more for this hotel due to A/C but they won’t switch it on claiming weather is cold. Toilet and shower is in separate door

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean! Staff very helpful and welcoming. We had to catch an early flight, they set up taxi and even had sack lunch prepared to go! Walking distance to everything. Highly recommend this hotel!
Stayed 1 night in Nov 2024

4/10 Poor

Maria-Lourdes

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We had a reservation for one night and decided to stay one more day. Reception was notified we will keep the same room for two nights. After first night we noticed it was after 15:00 and no one showed up to clean the room. I went to reception and asked, thinking they had gotten confused; the lady told us they were well aware, but they haven’t finished cleaning. We decided to leave and came back much later, only to find out they never cleaned the room; no clean towels, etc. I went down to reception and they apologized, however, housekeeping had left already. I’m very disappointed as I’m traveling with an older sister that just finished several cancer treatments and had to rest. Hotel prices and local taxes are so expensive to receive this kind of treatment. Hotel is ok but the service was terrible, and how they handle the situation awful!
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a easy walk from the grotto of Lourdes. Several shops and restaurants close by. Parking was quite a long arduous walk from the hotel. Great breakfast on site.
Stayed 1 night in Nov 2024

10/10 Excellent

Alfie, calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Perfect location. Full services. Friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Amenities
Muy limpio, Buen servicio, brindan informacion. , una familia al pendiente de lo q se pueda ofrecer. Excelente experiencia
Stayed 3 nights in Nov 2024

10/10 Excellent

Norville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and.modern hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Close to everything
Stayed 1 night in Nov 2024

10/10 Excellent

DANG

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice area, feel safe
Stayed 1 night in Oct 2024

10/10 Excellent

Jose Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Ma Victoria

Travelled with group
Disliked: Amenities
We booked a hotel with an airconditioning no matter what the temperature outside is. The airconditioning at the hotel was not working. It was still hot when we got there and the staff has different explanations. We wanted a room that is cold when we got back from walking outside but we never got this. Instead they brought us an electric fan and allowed us to open the windows at night which is cooler but the problem is the noise outside stops around 2 to 3 qm and starts very early. When we talked to the assistant manager named Claudia, she said she can’t do anything about it and would not give us any partial refund to compensate for the trouble. Instead she was rude. Didn’t even apologized. Even asking me if I was hot in the lobby. Which is not the point. The point is you advertised your hotel to have an airconditioning so it should have one. Or rather that you have an airconditioning but it only emits hot air. The other staff members admitted that the airconditioning is not working . One time even brought us coke in the room because it was a hot afternoon and was very hot in the room. Breakfast is the same eveyday. You could get a more sumptous bfast for 15 euros /head that they charge , outside .
Stayed 3 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very helpful and nice
Stayed 1 night in Oct 2024

6/10 Okay

Miriam

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

salena mae, missouri city

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was sparkling clean, the staff were very friendly and helpful. They could not have been nicer. We had a grrat stay!
Stayed 1 night in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alice Pinky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air Conditioning and water heater needs to be adjusted
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Mala, MC LEAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
In Lourdes Was a safe covenant place just a quick 2 min walk to the shrine Staff were great Room was dated and basic. Greatest thing was the location. Has an elevator and staff helped with booking a taxi for. 5 am airport ride
Stayed 2 nights in Aug 2024

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place when you are visiting Lourdes. The only negative is the parking situation.
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Stayed 2 nights in Aug 2024