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Hotel Luzernerhof

4.0 star property

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Photo gallery for Hotel Luzernerhof

Interior
Point of interest
Lounge
Triple Room
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Alpenstrasse 3, Lucerne, 6004
  • Lake Side Promenade
    ‪3 min walk‬
  • Bourbaki Panorama
    ‪3 min walk‬
  • Glacier Garden
    ‪4 min walk‬
  • Emmen Air Base (EML)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 2
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Penthouse

Classic Penthouse

Classic Penthouse

  • 70 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Hotel de la Paix

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, (905)
The price is €158
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Hotel de la Paix

About this property

Hotel Luzernerhof

Boardwalk/promenade Lucerne hotel in Old Town Lucerne with a 24-hour front desk
A bar/lounge, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Luzernerhof's great location. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, a bar, and breakfast (surcharge) are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Bourbaki Panorama and 5 minutes by foot from Lion Monument
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Regina Bar - Onsite bar. Open daily.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Height restrictions apply for on-site parking
  • Off-site parking within 328 ft (CHF 30 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 20 for adults and CHF 15 for children
  • 1 bar

Restaurants on site

  • Regina Bar

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 60
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 28-inch flat-screen TV
  • TV channels

Food and drink

  • Espresso maker

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.8 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 241 out of 576 reviews
Rating 8 - Good. 213 out of 576 reviews
Rating 6 - Okay. 75 out of 576 reviews
Rating 4 - Poor. 29 out of 576 reviews
Rating 2 - Terrible. 18 out of 576 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Janet

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but well laid out and functional. Good location.
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. The room is clean and comfortable. It is in a very central location, but also convenient if you have to drive north. Just a little noisy because of the traffic
Stayed 1 night in Nov 2024

8/10 Good

Pinky

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently located if you are a tourist with Swiss Pass. Train station is less than 10 mins walk and schedules are on the dot! Shopping places are waking distance too! Safe area!
Stayed 1 night in Oct 2024

6/10 Okay

HASAN

Liked: Cleanliness
Most of the staff were nice. One of the front desk worker was very rude. She worked late evening hours last night ( 11/12/24).
Stayed 3 nights in Nov 2024

10/10 Excellent

ellen

Stayed 1 night in Nov 2024

10/10 Excellent

Manoj Kumar, Hyderabad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property with lot of shopping and food options….10 min walking distance from railway station
Stayed 2 nights in Oct 2024

8/10 Good

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you need.
Stayed 1 night in Nov 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful very clean. Hotel looks like it's just been done over. I cannot say enough good about it or the staff! 😁😁
Stayed 2 nights in Nov 2024

10/10 Excellent

Racquel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Seda T

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and decent size rooms for a single guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Lucerne and the hotel was centrally located to shopping, food, etc.
Stayed 4 nights in Oct 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff extremely helpful with recommendations. Had a place to store luggage securely. Very walkable close dining and shopping, grocery. Not fancy but clean snd great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Luisa

Great location, near to my racing day
Stayed 1 night in Oct 2024

10/10 Excellent

Sheridan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay exceeded all expectations. The staff were consistently welcoming, and the daily cleaning service was impeccable every time. Although I didn’t have breakfast with them in my stay I’m sure it would of been great.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sets in heart of city. Very convenient to access great restaurants and shopping. Definitely recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tinyawee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were ver friendly and helpful
Stayed 2 nights in Oct 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run and updated older property
Smart, efficient concierge staff welcome you in this (basically spotless) updated boutique hotel near the city centre. It has a small bar, restaurant/breakfast room and stylish suites with good coffee makers.
Stayed 1 night in Oct 2024

8/10 Good

Dale, Everett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed and linens, some areas in hotel had cigarette smell. Coffee maker nice, but took a hot minute to figure it out. Food and beverage very expensive in Luzern, hotel buffet also pricey. Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
The bed and pillows were wonderful. Location was perfect!
Stayed 3 nights in Oct 2024

8/10 Good

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bathroom were clean and comfortable, nice bed and shower. Airport shuttle service free for pick up but not for drop off. $5 per person. Restaurant was extremely overpriced, even for Switzerland. We walked out and went across the stress to the pizza place.
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Stayed 2 nights in Sep 2024

4/10 Poor

Neema

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room wasn’t ready at 4.30 despite 3pm check in so disappointing
Stayed 2 nights in Oct 2024