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Hotel Luzernerhof

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Luzernerhof

Interior
Point of interest
Lounge
Triple Room
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Alpenstrasse 3, Lucerne, 6004
  • Lake Side Promenade
    3 min walk
  • Loewenplatz
    3 min walk
  • Bourbaki Panorama
    3 min walk
  • Emmen Air Base (EML)
    13 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 2
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Penthouse

Classic Penthouse

Classic Penthouse

  • 70 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Hotel de la Paix

Pet-friendly
Free WiFi
Breakfast available
Housekeeping
4.2 out of 5, Very good, (881)
The price is €176
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel de la Paix

About this property

Hotel Luzernerhof

Boardwalk/promenade Lucerne hotel in Old Town Lucerne with a 24-hour front desk
A bar/lounge, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Luzernerhof's great location. During your stay, you're just a quick walk from Hertensteinstrasse. Free WiFi in public areas, a bar, and breakfast (surcharge) are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Bourbaki Panorama and 5 minutes by foot from Lion Monument
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 3.5-star Lucerne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Regina Bar - Onsite bar. Open daily.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Height restrictions apply for on-site parking
  • Off-site parking within 328 ft (CHF 30 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 20 for adults and CHF 15 for children
  • 1 bar

Restaurants on site

  • Regina Bar

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 60
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 28-inch flat-screen TV
  • TV channels

Food and drink

  • Espresso maker

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 226 out of 550 reviews" "
Rating 8 - Good. 207 out of 550 reviews" "
Rating 6 - Okay. 73 out of 550 reviews" "
Rating 4 - Poor. 28 out of 550 reviews" "
Rating 2 - Terrible. 16 out of 550 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kareem

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Sheets smelled badly and one of the receptionists had quite an attitude. That said, location was very good. Book here if you need a discount option downtown.
Stayed 1 night in Jul 2024

8/10 Good

LIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Very convenient location, we were able to walk everywhere.
Stayed 2 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Mario

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t check in because is not accessible for Weelchair and until to now not return my money The pert who attended my wife is rude and she said don’t know why not bury explain this complex is not accessible for persons in a wheelchair
Stayed 1 night in Sep 2024

8/10 Good

danpaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortably
Stayed 3 nights in Sep 2024

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location but no air conditioning, but at least the room was provided with a small fan and luckily the room actually stayed pretty cool. However, the power also went out and the man, probably a manager at the front forgot to bring us towels we requested. Small room, wasn't very comfortable here. Not much included.
Stayed 1 night in Aug 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. I would recommend the hotel. It is right downtown, walkable from the train, near everything, and one block from the lake. The only thing that was a bit disappointing is the mattress was very hard and the shower was like a phone booth. Other than that it was great, including the staff.
Stayed 3 nights in Sep 2024

8/10 Good

zhihong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitor from USA
Front desk was nice. The only problem is the bathroom sink clogged . Saw someone else had mentioned the sink clogged, looks like the hotel didn’t do anything about this. I stayed on the second floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area very close to main train station. Very walkable. Shops nearby. Room was clean and comfortable. The evening wasn't too hot, so we were fine with just the fan that they provided.
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very nice and the staff is great. If you need to open the windows it is noisy. The bar a restaurant off the lobby are heaviky used by smokers so we never tried them.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Prajwol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean and comfortable room, nice breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Arpita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good breakfast in convenient location.
Stayed 3 nights in Sep 2024

6/10 Okay

George

Liked: Cleanliness, staff & service
Although well situated, the hotel was dated. It got the job done and was reasonably priced so there is a certain value.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very helpful and friendly staff. Beautiful breakfast with lots of delicious choices. Rooms are very clean. Bed and pillows were so comfortable and provided us with a great nights sleep. Short walk to the train station, ferry station and major sites. Lots of restaurant choices and shopping close by. We would absolutely love to stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location from which to enjoy everything that Lucerne has to offer. Although there is no AC, the hotel is very comfortable and up-to-date. The breakfast is excellent!
Stayed 2 nights in Aug 2024

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Typical old era downtown European hotel with small but very clean rooms. Outside presented itself less attractively that’s depicted on Expedia. I had an issue with a lost charging cord ( unusual application ) and the hotel never got back to me. Breakfast plentiful and good selection Perfect for a couple of nights…..but not longer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hasan, Houston

Travelled with partner
Liked: Cleanliness, amenities
Great location, clean room, meets all essential needs, good breakfast. A bit noisy from traffic starting around 5 am
Stayed 3 nights in Sep 2024

8/10 Good

Phoebe

The bathroom was so cramped it was a little awkward but it was very clean and conveniently located in this wonderful city. Breakfast was great!
Stayed 3 nights in Sep 2024

8/10 Good

Diane

Stayed 1 night in Sep 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Renante, Oswego

Stayed 1 night in Aug 2024