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Hotel Paradis

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Paradis

Reception
Gift shop
Terrace/patio
Exterior
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
15, avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100
  • Lourdes Wax Museum
    4 min walk
  • Café au Roi Albert
    3 min walk
  • Lourdes Station
    17 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    15 min drive

Room options

View all photos for Superior Double Room, City View

Desk, soundproofing, free cots/infant beds, rollaway beds

Superior Double Room, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room, 3 Single Beds

Desk, soundproofing, free cots/infant beds, rollaway beds

Triple Room, 3 Single Beds

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room (2 adultes et 2 enfants)

Desk, soundproofing, free cots/infant beds, rollaway beds

Family Quadruple Room (2 adultes et 2 enfants)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Triple Room (2 adultes and 1 enfant)

Desk, soundproofing, free cots/infant beds, rollaway beds

Family Triple Room (2 adultes and 1 enfant)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Paradis

Hotel with a rooftop terrace, a quick walk to Basilica of the Immaculate Conception
A restaurant, a bar/lounge, and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, a conference center, self parking, and conference space are onsite.
Hotel Paradis offers 298 accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and bidets. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Paradis, you're just a quick walk from Lourdes Wax Museum. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 2 meeting rooms, and a conference center
  • Onsite recreation includes a playground
  • Within a 10-minute walk of Château Fort Pyrenean Museum and Stations of the Cross
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Paradis. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lourdes hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Paradis has a restaurant on site.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (EUR 14 per day)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 14 for adults and EUR 7 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Bike tour information
  • Bike parking
  • Bike storage
  • Playground
  • Shopping

Family friendly

  • Children's games
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference centre (2691 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Entertainment

  • TV

More

  • Desk
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Uncovered self parking fee: EUR 14 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Paradis Lourdes
Paradis Lourdes
Paradis Hotel Lourdes
Paradis Lourdes
Hotel Paradis Hotel
Hotel Paradis Lourdes
Hotel Paradis Hotel Lourdes

Hotel Paradis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 198 out of 498 reviews" "
Rating 8 - Good. 182 out of 498 reviews" "
Rating 6 - Okay. 78 out of 498 reviews" "
Rating 4 - Poor. 24 out of 498 reviews" "
Rating 2 - Terrible. 16 out of 498 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Belay

Stayed 5 nights in Aug 2024

10/10 Excellent

Bernardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2024

6/10 Okay

merav

Stayed 1 night in Sep 2024

6/10 Okay

Martha

Travelled with family
We unfortunately arrived a day late to our reservation because of train delays. We tried to communicate with the property through phone but as foreigners the phone option did not work. We also attempted to communicate through message on expedia portal but were unsuccessful. When we arrived reception made clear they thought we were a no show and we completely understood. They honored and accommodated us our 2 night that we had originally reserved. The rooms are not very nice they look old and outdated. However the hotel is in a very nice location walking distance to many dining options and to the main cathedral.
Stayed 2 nights in Aug 2024

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Artur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problem with air condition. First day a didn't wo
Stayed 2 nights in Aug 2024

10/10 Excellent

Wamidh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the church, many dining olaces, walkable to the museum (Mini-village), very clean, great staff and so very helpful. We had good time.
Stayed 1 night in Jul 2024

8/10 Good

Rhoda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with my family and we got a spacious room for the four of us,our room was cleaned on daily basis and our car was safe in their parking though it wasn’t for free.If I was to comeback to Lourdes I would still choose this hotel for our stay.
Stayed 2 nights in Jul 2024

6/10 Okay

carmelita

Travelled with group
location is perfect to the places we wanted to visit . needs improvement in cleanliness needs to provide toiletries
Stayed 3 nights in Jun 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

james

Liked: Cleanliness
Disliked: Property conditions & facilities
Could have been better
Hotel room was tired and lacked character. Stains on carpet, scrapes on furniture and walls pictureless - all a bit glum and depressing. One bright spot was the young receptionist who checked us in. Unfortunately she was just leaving for the day. Her colleague, who gave us the impression she was having a really bad day (smiles were extra) when asked if we could have a drink at the bar (which at this point was unmanned) said she couldn't leave reception until a colleague returned - but she couldn't say how long that might take. One guest left to seek a drink elsewhere. We waited and were served a short time later. In fairness to the staff, after dinner we asked if we could have 2 tea bags and some mike (our tray in the room hadn't been replenished) the night porter brought up a full tray whith tea, coffee, milk, biscuits - so it wasn't all bad! Quality of the food at breakfast was I'm afraid just passable and the poorest we've experienced in France.
Stayed 1 night in Sep 2023

10/10 Excellent

Miguel

Stayed 1 night in Sep 2023

10/10 Excellent

Yeshmala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 4 nights in Jul 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient.
Stayed 1 night in Jul 2023

8/10 Good

ROBERT, San Ramon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with spacious rooms. Good wifi.
Stayed 3 nights in Jun 2023

10/10 Excellent

Geena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Excellent place to stay
Stayed 4 nights in May 2023

10/10 Excellent

Elias, Mount Lebanon

Stayed 1 night in May 2023

8/10 Good

Meena F.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in May 2023

10/10 Excellent

Rubin, Fremont

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, quiet, and at a reasonable price. Very friendly staff. The breakfast buffet is also wonderful. Egg, cold-cut meats, yogurt, fruit, coffee, and a lot more. The croissants are delicious. We need to check out very early to catch the train and they even arrange a taxi and packed breakfast for us. The only thing I found surprising is they provide two small paper cups in the bathroom. No coffee machines and glass cups in the room like in most US hotels. Maybe this is the European way, but with a rainy day outside it is just a little inconvenient if you want to drink something hot. Overall, we had a good time staying in this hotel.
Stayed 2 nights in May 2023

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff
Stayed 2 nights in May 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and friendly staff.
Stayed 1 night in May 2023

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lourdes Visit
Too many tour groups booked. They don't have enough staff at the front to attend to everyone.
Stayed 2 nights in Oct 2022

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As I have to use a mobility scooter I worried as to we’re I could leave it, no problem allowed me to put it in the bedroom, EXCELLANT BREAKFAST.very enjoyable overnight stay.
Stayed 1 night in Oct 2022