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Hôtel Hélianthe

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Hélianthe

Sun deck
Terrace/patio
Exterior
Bicycling
Standard Double Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
5 Rue Bernadette Soubirous, Lourdes, 65100
  • Birthplace of Bernadette - Moulin de Boly
    1 min walk
  • House of Sainte Bernadette
    1 min walk
  • Abri Saint Michel
    2 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    14 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Desk, blackout curtains, soundproofing, free cots/infant beds

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
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About this property

Hôtel Hélianthe

Hotel with a fitness center, steps from House of Sainte Bernadette
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a meeting room, a 24-hour front desk, and an arcade/game room.
Hôtel Hélianthe offers 61 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hôtel Hélianthe, you're just a quick walk from Basilica of Our Lady of the Rosary. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Motorcycle parking only
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym, bike rentals, and a playground
  • Steps from House of Sainte Bernadette and Château Fort Pyrenean Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness center, a library, and a terrace are also featured at Hôtel Hélianthe. Only motorcycle parking is available.

This 3-star Lourdes hotel is smoke free.

The hotel hosts a free manager's reception daily.
Restaurant - This family restaurant serves breakfast, lunch, and dinner.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site motorcycle parking only

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9 AM: EUR 10 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception

Restaurants on site

  • Restaurant

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Playground

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Desk
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between November 01 and March 31.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Hélianthe Lourdes
Hélianthe Lourdes
Hôtel Hélianthe Hotel
Hôtel Hélianthe Lourdes
Hôtel Hélianthe Hotel Lourdes

Hôtel Hélianthe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 60 reviews" "
Rating 8 - Good. 25 out of 60 reviews" "
Rating 6 - Okay. 5 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Thinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel thats close to the church. 10 minutes walk to the train.
Stayed 1 night in Jul 2024

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
very well positioned. it provides basic needs, but the fact that it is so well positioned, and close to every single spot, makes it worthwhile
Stayed 1 night in Jul 2024

8/10 Good

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Hotel Helianthe was really great.The staff were really helpful and with the half board option we managed to get really good breakfast and dinner. The hotel was so close to Lourdes church, town and even the station. We were so happy with our stay, but only a bit worried on our room, as the bath and toilet didn't have any exhaust fan. But all the other facilities make this cons nothing. Overall 4/5.
Stayed 2 nights in Jun 2024

8/10 Good

Dyron

Liked: Staff & service, property conditions & facilities, room comfort
Some good and bad here.
The best parts of this facility are the restaurant and the location. It is by the river, and just a 10 minute walk from the main church and grotto. There is ample shopping nearby. The food is terrific here! The downsides: my room smelled bad, like sweat. It was not crowded, so they should have waited a day or two after the last customers, and let the room air out. I left my window open to bring fresh air in, but it was very cold outside, so it was difficult to do. It's a good property, but they need to allow the rooms to air out better in order to avoid this problem. The air was so fresh in Lourdes. When I got back to my room, it was nasty-smelling.
Stayed 2 nights in Jun 2024

8/10 Good

Ann, Elgin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took us a few winding roads to get to Hotel Helianthe, but it was well worth it. The staff were so friendly and accommodating! The rooms, while not huge, accompanied a nice sized bathroom. All accommodations were very clean. The Hotel was walkable to the many sites of Lourdes. The breakfast in the morning had many options at their self serve buffet. I would highly recommend Hotel Helianthe and their staff!!
Stayed 1 night in May 2024

10/10 Excellent

Elainne, Mamaroneck

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently close to the grotto, good breakfast. Will always stay at this hotel when in Lourdes.
Stayed 3 nights in Oct 2023

4/10 Poor

Bruno

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I understand that this hotel is not a 5-star hotel but I also don’t understand how they have a 3-star. The rooms were extremely dirty, with the carpet full of stains, water pipes in the bathroom exposed, and no safe to keep our personal items. The restaurant at the property had menus for the days we tried once and the food they faves was completely different from the menu. When we ask about it the answer we got it’s all we have. The inside of the building was in really bad condition. On the positive side, some of the staff was very friendly especially the lady in the reception. I won’t recommend this hotel to any of my friends or in general.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location was great. On site parking is a real bonus. Friendly staff. Food and rooms were basic but better than most in this location
Stayed 1 night in May 2023

10/10 Excellent

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location,excellent service and customer oriented
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Its family owned,was situated on a quaint side street near historically relevant sites and away from the kitsch shops.
Stayed 2 nights in Jul 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit of a problem finding the hotel but once we found it we realized what a good location it was. Really nice employees . Nice and very clean room and nice and thick towels
Stayed 1 night in May 2019

6/10 Okay

Anna

no frills, decent place to stay
basic, clean, accessible to the places of interests.
Stayed 1 night in Oct 2018

10/10 Excellent

Dayal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in a good location.
The hotel was very nice, warm, friendly and helpful staff. The location was excellent, only a walking distance to the Church.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the lourdes. Staff were lovely . Very clean
Stayed 7 nights in Jul 2018

10/10 Excellent

Maurizio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Flavio

Stayed 3 nights in Jul 2024

10/10 Excellent

Graciela

Travelled with family
Liked: Amenities
Está muy cerca del Santuario de Lourdes y la casa de Santa Bernardita
Stayed 2 nights in Jun 2024

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness
Good located near the Fountain Lourdes and Sanctuaries of Notre-Dame de Lourdes. A lot of shops and restaurants around. Breakfast was ok. No variety of cheeses or sausages or eggs like scrambled eggs only boiled eggs. Room very small and just one socket.
Stayed 3 nights in Jun 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfetto. Grazie mille per tutto.
Stayed 2 nights in Jun 2024

6/10 Okay

Pascal

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Bambang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
according to what I paid. it was ok.
Stayed 1 night in Apr 2024

10/10 Excellent

Bernward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Überaus freundliches Personal. Geht auf alle Fragen ein. Sehr sauber. Ausgezeichnetes Preis -Leistungsverhältis.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 1 night in Sep 2023