Holiday Inn Express Louisville Northeast, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Louisville Northeast, an IHG Hotel

Suite, 2 Bedrooms
Indoor pool, open 9 AM to 10 PM, pool loungers
Exterior
Exterior
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
3711 Chamberlain Ln, Louisville, KY, 40241
  • Norton Children's Medical Center
    10 min walk
  • Springhurst Towne Center Shopping Center
    2 min drive
  • E.P. Tom Sawyer State Park
    4 min drive
  • Louisville, KY (SDF-Louisville Intl.)
    22 min drive

Room options

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Louisville Northeast, an IHG Hotel

Hotel in Louisville with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Louisville Northeast, an IHG Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Louisville Northeast, an IHG Hotel. During your stay, you'll be within walking distance of Norton Children's Medical Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from Norton Children's Medical Center and a 2-minute drive from Springhurst Towne Center Shopping Center
Holiday Inn Express Louisville Northeast, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 463 square feet (43 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Louisville Northeast, an IHG Hotel. Free self parking is available.

This Louisville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (463 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Louisville Northeast, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Louisville Northeast
Holiday Inn Express Louisville Northeast
Holiday Inn Express Louisville i-265 East Hotel Louisville
Holiday Inn Louisville
Louisville Holiday Inn
Holiday Inn Express Louisville Northeast Hotel
Holiday Inn Express Louisville Northeast
Holiday Inn Express Louisville Northeast, an IHG Hotel Hotel

Holiday Inn Express Louisville Northeast, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 560 reviews" "
Rating 8 - Good. 146 out of 560 reviews" "
Rating 6 - Okay. 40 out of 560 reviews" "
Rating 4 - Poor. 28 out of 560 reviews" "
Rating 2 - Terrible. 32 out of 560 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great property. They need some hooks in the bathroom for the towels.
Stayed 3 nights in Aug 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of arrival and departure
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our room was definitely not clean when we arrived and the window shade was not functional. Other than those deficiencies it was a decent stay. The breakfast was typical. Certainly not on par with previous Holiday Inn Express experiences.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay! All the staff was very nice and helpful!
Stayed 2 nights in Jul 2024

6/10 Okay

Stacy

Travelled with family
Mediocre
At check in I was told I would get the $20 extra person fee back because I had 1 adult and 2 kids instead of 3 adults and my card was charged the original amount. Breakfast was below average, room had an odor, killed 3 spiders in our bathroom. 2 of the desk workers were great, one was unfriendly!
Stayed 2 nights in Jul 2024

8/10 Good

De'Anna

Stayed 2 nights in Apr 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Ehhh
Our room didn’t have any toilet paper and it smelled like dirty mildewed wet socks.
Stayed 1 night in Jun 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 2 nights in May 2024

10/10 Excellent

Mesfin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is an excellent for me.
Stayed 3 nights in Jun 2024

2/10 Terrible

Absalat

Travelled with family
Disliked: Staff & service, property conditions & facilities
1 of the receptionist has a poor attitude towards guests
Stayed 3 nights in Jun 2024

8/10 Good

Gracie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel
We had a fantastic stay. The room was clean & comfortable. Staff was very friendly and would say hello as we were coming & going. The indoor pool was nice. The towels at the pool were not restocked as often as maybe they should be but we had our own so it wasn’t a big deal. The breakfast was good. There is a nice breakfast area with restaurant like seating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly
Greeted upon entry. Clean room. Modern room. Refreshed towels without me asking which I loved. Just need another hook or two in bathroom to hang towels.
Stayed 2 nights in Jun 2024

4/10 Poor

Ellen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Don't take room 304.
Problems with the room: thermostat does not work, so the air conditioner was shut off by the hotel staff and did not operate afterward. The bathroom basin has no hot water-- only cold. There were no other rooms available for us to move.
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. clean comfy and plenty of space
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Julien

Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Julee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the Derby-short drive. Lots of dining options within 5 miles.
Stayed 3 nights in May 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and quiet.
Stayed 1 night in Apr 2024