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Eurostars Universal Lisboa

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Rooftop terrace
Exterior
Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Restaurant
  • Spa
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    3 min walk
  • Vasco da Gama Shopping Centre
    5 min walk
  • Lisbon Oceanarium
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €178
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Eurostars Universal Lisboa

Luxury hotel with a fitness center connected to a rail/subway station in Lisbon
An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Eurostars Universal Lisboa. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Vasco da Gama Shopping Centre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute walk from Lisbon Casino and 5 minutes by foot from Vasco da Gama Shopping Centre
  • Airport pick-up shuttle service available for a fee
Eurostars Universal Lisboa offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Eurostars Universal Lisboa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 20 per night)
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Eurostars Universal Lisboa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 9908

We should mention

  • The seasonal pool will open March 01 and close October 31.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 973 reviews" "
Rating 8 - Good. 151 out of 973 reviews" "
Rating 6 - Okay. 68 out of 973 reviews" "
Rating 4 - Poor. 29 out of 973 reviews" "
Rating 2 - Terrible. 35 out of 973 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well positioned hotel
Great hotel in good location
Stayed 2 nights in Aug 2024

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a clean, comfortable friendly hotel in a beautiful area. Great area for walking and connecting to transport. Will definitely come back
Stayed 2 nights in Aug 2024

10/10 Excellent

Carine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely promenade in the vicinity
Stayed 4 nights in Aug 2024

10/10 Excellent

Chelsea

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

florencia

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel location is fantastic, but the restaurant service is lacking. It took two hours for two people to get dinner served, for only a main and a dessert. Clearly not enough staff to run the outdoor and indoor areas of the dining spaces, bar and lounge. We only saw 3 staff working with many guests coming in. Staff were extremely nice and polite but the hotel seems understaffed. Considering the prices of the menu for a 5 stars hotel, it was not up to standards. The room was ok, no slippers and the dust bin in the bathroom would fall over every time we would press to open. Small details but for a 5 stars a bit disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Friendly staff. Excellent breakfast. Good price.
Stayed 1 night in Aug 2024

10/10 Excellent

Keelan Seán

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, very clean and overall great experience.
Stayed 6 nights in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Aug 2024

6/10 Okay

Arsel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and access to the rooftop pool 24 hours. Excellent location, close to the Vasco da Gama shopping mall, airport, and other attractions. Breakfast was included with our stay but, because of an early flight, we were unable to enjoy it before making our way to the airport. The staff prepared breakfast boxes for us and we were able to enjoy it at the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Marine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 4 nights in Jul 2024

6/10 Okay

Melinda

Travelled with family
Liked: Cleanliness, staff & service
The television in the room didn’t work. The room was very basic accommodation. Definitely not 5 star. The pillows were very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

GEORGE

Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our last night in Portugal here at Eurostars to catch our flight the following morning. We are a family of six travelling and we were welcomed with genuine care. The hotel is beautiful, clean, and in a convenient location near the Aquamarine, dining, and waterfront.The rooms are clean, stylish and very comfortable. We also had been driving in a big WV SUV which we conveniently parked at the hotel. The staff - I can't say enough of how wonderful they are! We had a seamless checkin/out, responsive, polite, kind, and caring. Wonderful people! Overall, we would definitely return to this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

THERESE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon Hotel
Beautiful hotel. Gorgeous views from rooftop. Very accommodating staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very will located, outstanding staff. 5 start service, a breakfast buffet to die for.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the customer service experience, the room, gave me a great option. Will definitely come back
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st Class
Stayed 1 night in Jul 2024

10/10 Excellent

João

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Prisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated my birthday here while in Lisbon. Staff and everyone made my stay a remarkable experience. 12/10
Stayed 3 nights in Jul 2024

10/10 Excellent

Kerry

Stayed 1 night in Apr 2024

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities
Wonderful hotel. & excellent staff. Shoutout to Cris & Bruno. The rooftop pool is exquisite
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024