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4.6 out of 5

"The staff were outstanding and made us feel very welcome. It was our wedding anniversary and there was a flower and chocolates in the room with a welc ... " More

By a verified traveller on Mon 07 Aug 2017

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at L'Hermitage Gantois, Autograph Collection, you're just a quick walk from Zenith Arena Concert Hall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at Le H, a fine-dining restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with Swedish massages, aromatherapy or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • Just a 2-minute drive from Zenith Arena Concert Hall and 8 minutes from Pierre Mauroy Stadium
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

L'Hermitage Gantois, Autograph Collection ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for L'Hermitage Gantois, Autograph Collection

Everyone (2) Couples (3) Business (1) Other (1)
5 out of 5

Staff outstanding

Pros: Service
Cons: Little - slight wear and tear
Location: Close to Lille centre
The staff were outstanding and made us feel very welcome. It was our wedding anniversary and there was a flower and chocolates in the room with a welcome message from the manager. The breakfasts were absolutely scrumptious. Although clean there was some wear and tear in the room - e.g. A chunk out of the bathroom basin and the separate toilet didn't have a washbasin which was awkward walking from the wc to the bathroom to wash your hands. The spa was unique. In conclusion this was the best hotel in Lille and we loved our stay.

Posted by , from Oxfordshire UK on 7 Aug 2017

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5 out of 5
Excellent hôtel pour séjourner à Lille. Très bien placé, très bien aménagé, confortable, prestations parfaites, personnel au top (disponible, agréable, souriant). A recommander.

Posted by on 26 Nov 2022

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5 out of 5
Très aimable et serviable. Très belle hôtel et chaleureux.

Posted by on 7 Dec 2017

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3 out of 5

Mooi hotel, goede locatie

Prima plek, mooi hotel. Zwembad prima, locatie uitstekend

Posted by on 10 Mar 2016

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5 out of 5

Une très belle et très bonne adresse

Le mélange subtil de l'ancien et du moderne est très réussi ! Les couleurs, les matériaux utilisés pour la rénovation ont été choisis avec beaucoup de goût... Mention spéciale pour la piscine et ses jets à remous ! Séjour très confortable .... Personnel extrêmement courtois et attentionné.

Posted by on 8 Jan 2016

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5 out of 5

Parfait

Rien a dire sur cet établissement dont le service et les chambres sont à la hauteur du côté historique du lieu.

Posted by on 18 Oct 2015

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4 out of 5

1 Nacht im Mittelalter

Man fühlt dass diese Gebäude seine Geschichte hat. Tolle Location.

Posted by on 7 Sep 2015

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About the L'Hermitage Gantois, Autograph Collection

Location 224 Rue Pierre Mauroy, Lille, Nord 59000

Renovations + Closures

The following facilities are closed on Sunday:

  • Restaurant

Property Features

L'Hermitage Gantois, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and meeting rooms are available. A library, a terrace, and multilingual staff are also featured at the luxury L'Hermitage Gantois, Autograph Collection. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Lille hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Lille (XFA-Lille Flandres Train Station) (1.3 km / 0.8 mi)
  • Metro station: Mairie de Lille Station (0.3 km / 0.2 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

L'Hermitage Gantois, Autograph Collection offers 72 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 39-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bath or shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Le H – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner.

Estaminet Gantois – This brasserie specialises in Regional cuisine and serves lunch and dinner. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

L'Hermitage Gantois, Autograph Collection offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 18.0 per night.

Pet Policy

  • Pets: EUR 30.00 per accommodation, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • L'Hermitage Gantois Autograph
  • L'Hermitage Gantois Autograph Collection®
  • L'Hermitage Gantois Autograph Collection® Hotel Lille
  • L'Hermitage Gantois Autograph Collection Hotel Lille
  • L'Hermitage Gantois Autograph Collection Hotel
  • L'Hermitage Gantois Autograph Collection Lille
  • L'Hermitage Gantois Autograph Collection
  • L'Hermitage Gantois, Autograph Collection Hotel
  • L'Hermitage Gantois, Autograph Collection Lille
  • L'Hermitage Gantois, Autograph Collection Hotel Lille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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