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Occidental Las Palmas

4.0 star property

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Photo gallery for Occidental Las Palmas

Exterior
Minibar, in-room safe, desk, laptop workspace
Meeting facility
Junior Suite
Outdoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
León y Castillo, 244, Ciudad Jardin, Las Palmas de Gran Canaria, Las Palmas, 35005
  • Doramas Park
    ‪1 min walk‬
  • Las Alcaravaneras Beach
    ‪13 min walk‬
  • San Telmo Park
    ‪3 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪33 min drive‬

Room options

View all photos for Family Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Family Room (2 Adults + 1 Child)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Sercotel Hotel Parque

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (276)
The price is €156
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Sercotel Hotel Parque

About this property

Occidental Las Palmas

Hotel with a rooftop terrace, steps from Doramas Park
This hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.
Occidental Las Palmas offers 70 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Occidental Las Palmas. During your stay, you're just a quick walk from Doramas Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Insay
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Doramas Park and 13 minutes by foot from Las Alcaravaneras Beach
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

WiFi is free in public spaces. A rooftop terrace, a vending machine, and multilingual staff are also featured at Occidental Las Palmas. A complete renovation of Occidental Las Palmas was completed in January 2020.

Smoking is allowed in designated areas at this 4-star Las Palmas de Gran Canaria hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.
Insay - This restaurant specializes in local and international cuisine and serves breakfast only.
Stage Roof Top - This rooftop bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open select days.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 656 ft (EUR 20 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 13 for adults and EUR 11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Insay
  • Stage Roof Top

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Coworking spaces
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – January 2020

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 11 for children
  • Nearby parking fee: EUR 20 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Occidental Las Palmas Hotel
Occidental Las Palmas Las Palmas de Gran Canaria
Occidental Las Palmas Hotel Las Palmas de Gran Canaria

Occidental Las Palmas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 85 reviews
Rating 8 - Good. 25 out of 85 reviews
Rating 6 - Okay. 16 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond
Excellent staff. Here on a medical emergency. Family member critically ill in hospital. I am the only family member here .The reception staff have gone above and beyond. I will be forever grateful for the kindness that have shown me
Stayed 4 nights in Sep 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations!
Very well kept rooms and clean. The king bed was firm and the pillows soft which we appreciate. The thermostat is eco friendly and we needed help to cool the room. The temp doesn't go lower than 24.5 C but it was very comfortable. Reception, housekeeping and breakfast staff were helpful and kind! Breakfast options were incredibly immense & you could special order as well. Would definitely stay here again!
Stayed 1 night in Mar 2024

6/10 Okay

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant!
Stayed 1 night in Jan 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Service was amazing, and location was great!
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Bryn

Liked: Cleanliness, staff & service
Lovely Staff but....
First of all, without exception the staff were absolutely charming. The hotel itself was a bit disappointing. The room had this bizarre setup with an 'Open Plan' ensuite - shower and toilet with glass doors opening into the room, screened by a sink and mirror. Not much privacy if a couple needed it! Also the shower door wasn't secure so a big pool of water outside the door resulted after each use! Room generally a bit tired. The roof terrace was a disappointment. There was a bar there but never saw it open. The sunbeds and loungers were generally squashed into each corner of the L-shaped floor area. There never seemed to be tidied up whilst I was there. The hot tub was OK but so much more could be made of the roof area to make it more attractive to guests. Staircase was a trip hazard as the vinyl covering was coming apart in places - obviously an ongoing problem judging from visible repairs One of the lifts was making a dreadful sound as it went from 4 to 6. I stopped using it!! The breakfast buffet was good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

George

Stayed 1 night in May 2023

10/10 Excellent

ANAND

Liked: Cleanliness, staff & service, property conditions & facilities
Las Palmas is a good area. The staff is helpful.
Stayed 2 nights in Mar 2023

8/10 Good

Adrian John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in a nice hotel.
Very pleasant 2 night stay. I would recommend. For my purposes I was looking for a quiet hotel while on business in Las Palmas. All the staff were very friendly and helpful. The breakfasts were good. Room was very comfortable and clean. If there were any critisism, there are no food facilities during the week at this time of year which was slightly inconvenient when returning on the evening.
Stayed 2 nights in Apr 2022

10/10 Excellent

Jon A

Liked: Staff & service, amenities, property conditions & facilities
We had a great stay. Staff went out of their way to be helpful. Kevin was great!
Stayed 7 nights in Mar 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very smart hotel, clean and modern rooms. Very friendly & helpful staff. But no external facilities.
Stayed 7 nights in Mar 2022

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Room was big, very clean, comfortable and with everything you need for your stay. Only negative is you can hear the traffic and people out on the street. It's a main road so quite busy
Stayed 1 night in Feb 2022

10/10 Excellent

Hayley

Stayed 1 night in Jan 2022

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Jess

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Not as good as we'd hope
The location of this hotel is pretty convenient in that it's walking distance from the old and the new town but the hotel itself doesn't live you to its standards. The shower was tiny so our bathroom floor was always wet coupled with the fact that the cleaning staff did not mop the floors during cleaning. We had asked for new sheets because we accidentally spilled something on ours and were told by staff that they didn't have any clean sheets in the hotel. The hotel is not bad but it's not a 4 star hotel.
Stayed 6 nights in Jul 2021

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Cory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel nicely located to the marina. Breakfast was good and the room was clean and comfortable. Bar on the top floor is a nice spot to take in the view
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and lovely staff.
Stayed 2 nights in Feb 2021

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020