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Citadines Kuta Beach Bali

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Kuta Beach Bali

Exterior
Bar (on property)
Point of interest
Business centre
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Spa
  • Room service

Explore the area

Map
Jalan Pantai Kuta, Badung, Kuta, Bali
  • Kuta Beach
    1 min walk
  • Beachwalk Shopping Center
    5 min walk
  • Poppies Lane II
    6 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    24 min drive

Room options

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About this property

Citadines Kuta Beach Bali

Sun-drenched luxury just steps from Kuta Beach
At Citadines Kuta Beach Bali, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.
Citadines Kuta Beach Bali offers 194 air-conditioned accommodations with minibars and safes. LED televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the overall property condition at Citadines Kuta Beach Bali. During your stay, you're just a quick walk from Kuta Beach. Free WiFi in public areas, free valet parking, and 2 restaurants are available.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Kuta Beach and 5 minutes by foot from Beachwalk Shopping Center
  • Airport shuttle service available for a fee
Citadines Kuta Beach Bali offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Citadines Kuta Beach Bali. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuta hotel.

Citadines Kuta Beach Bali has 2 restaurants on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Kuta Beach Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 242000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Kuta Beach Bali Aparthotel
Citadines Bali Aparthotel
Citadines Kuta Beach Bali
Citadines Bali
Citadines Kuta Beach Bali Kuta
Citadines Kuta Beach Bali Hotel
Citadines Kuta Beach Bali Hotel Kuta

Citadines Kuta Beach Bali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 410 out of 998 reviews" "
Rating 8 - Good. 402 out of 998 reviews" "
Rating 6 - Okay. 113 out of 998 reviews" "
Rating 4 - Poor. 48 out of 998 reviews" "
Rating 2 - Terrible. 25 out of 998 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020

6/10 Okay

Muhammad

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Think 100 times before you book
Not as good as other Citadines properties world over.
Stayed 3 nights in Dec 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome hotel
One of the best hotel to stay in while in Bali.It has everything youl ever want.Beautiful ocean view from the roof top with a swimming pool,bar and restaurant with amazing service from the staff.1 minute walk to the beach with beautiful surf.Shopping centers,spa,restaurants is just around the corner...hope to stay here again on our next trip to Bali...
Stayed 3 nights in Feb 2020

10/10 Excellent

siavash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel just in front of Kuta beach Room is good and clean . Pool was amazing
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here very good location across from the beach
Stayed 5 nights in Jan 2020

6/10 Okay

Loc

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disgusting Airfreshener!
The hotel is across from the beach. Very busy area, with the traffic it is a wasted of time. The wall is very thin can hear noise or talking from other room and hall way. They also used air freshener in the room when cleaning and in the hallway. The smell is a disgusting and hard to breath. Breakfast is basic. Service is great.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel, near the airport and the beach.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was awesome and the hotel was exceptionally clean.
Stayed 2 nights in Jan 2020

4/10 Poor

Raj

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom had a bad sewer smell, hotel room was old, price was too high for this hotel. Very disappointed, would not recommend.
Stayed 3 nights in Jan 2020

10/10 Excellent

Minda, NC

Travelled with family
Liked: Cleanliness, amenities
Very close to the beach! The rooftop is great! Close to the market and Beachwalk Mall. Breakfast overlooking the beach is very nice!
Stayed 4 nights in Jan 2020

8/10 Good

Annie, NJ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop restaurant and pool were fantastic! The staff gave 1st rate service!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Jan 2020

4/10 Poor

Leanne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Too Noisy with lovely views
Paper thin walls, extremely noisy, beds are very very hard and uncomfortable, staff very friendly, pool has no shade but great views, definitely wouldn’t recommend this hotel.unable to get any sleep due to Thin walls LOUD Occupants.
Stayed 9 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
The location was good, the service was very average
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The swimming pool and the roof top bar. Central location.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing , nice sidewalk, market, beach area. Swimming pool so beautiful.
Stayed 2 nights in Oct 2019

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a big small and no free breakfast. But the amenities and staff are really good!
Stayed 1 night in Nov 2019

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views from rooftop, fantastic staff both in room-service, cleaning staff and bar staff. Reception was both helpful and knowledgeable .
Stayed 9 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good for -wk stay. Maintenance quickly fixed our stove and bathroom sink drainage. We had the suite w plenty of room, washer/dryer and refrigerator. Just wish we had had smoking option and bathrobes provided. Loved the rooftop pool and resto/bar. Noise not an issue.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Job!
Staff are so nice and welcoming. Very helpful as well, always smiling. The room is clean and comfortable to stay into. Location is very accessible to modes of transportation and tourist spots. There's also a currency exchange center beside it.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and people are loud. Stay at the fairfeild instead
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and the location was great in front of the beach and in kuta downtown
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019