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The Riverbank Hotel

2.5-star property
No 51 & 53 Jalan Besar, Kuantan, Pahang (01) 562 1066
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Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Triple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Studio

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at The Riverbank Hotel, you're just a quick walk from Menara Kuantan 188. Enjoy features like free WiFi in public areas and free self-parking, plus dry cleaning service.

  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 8 minutes by foot from Heroes Museum and a 2-minute drive from Darul Makmur Stadium

About the The Riverbank Hotel

Location No 51 & 53 Jalan Besar, Kuantan, Pahang 25000

Property Features

The Riverbank Hotel offers its guests concierge services, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi. The Riverbank Hotel also features dry cleaning/laundry services, a corner/local shop, and an ATM. Free self parking is available. This Kuantan hotel is smoke free.

  • 45 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Riverbank Hotel offers 45 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MYR 6 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riverbank Hotel Kuantan
  • Riverbank Kuantan
  • The Riverbank Hotel Hotel
  • The Riverbank Hotel Kuantan
  • The Riverbank Hotel Hotel Kuantan
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.