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5.0 out of 5

"Very well designed..room furniture fixings comfort are exceptional. Clenliness and eye for detail is to be recommended " More

By a verified traveller on Thu 22 Sep 2022

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COLLECTION Club Premier Double Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

COLLECTION Club Premier King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Urban Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Urban Family Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

COLLECTION Club Premier Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Urban Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at PARKROYAL COLLECTION Kuala Lumpur. During your stay, you're just a quick walk from Berjaya Times Square. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.

  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, body scrubs or Swedish massages at St Gregory Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for PARKROYAL COLLECTION Kuala Lumpur

Couples (2)
5 out of 5
Very well designed..room furniture fixings comfort are exceptional. Clenliness and eye for detail is to be recommended

Posted by on 22 Sep 2022

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5 out of 5
Fantastic all round. .spacious room and great amenities. Staff brilliant.

Posted by on 15 Sep 2022

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Comment from Hotel Management

19 Sep 2022 by Cristian Nannucci

Dear Zakir,Thank you for making PARKROYAL COLLECTION Kuala Lumpur your accommodation of choice away from home during your recent visit.It was heartening to know that you had an amazing stay and were impressed with our stellar service, cleanliness, facilities and location of the hotel. Your lovely compliments had been shared with the team and we cannot wait to welcome you back for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

About the PARKROYAL COLLECTION Kuala Lumpur

Location Jalan Sultan Ismail, Kuala Lumpur, 50250

Property Features

PARKROYAL COLLECTION Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. There are 10 meeting rooms available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury PARKROYAL COLLECTION Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. This Art Deco Kuala Lumpur hotel is smoke free.

  • 527 guestrooms or units
  • 2 bars or lounges
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (2.8 km / 1.7 mi)
  • Metro station: Bukit Bintang Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and a safe. 50-inch Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Thyme All-Day Dining – On-site restaurant. Reservations are required.

Botanist Lounge & Bar – This lobby lounge only serves light fare. Happy hour is offered. Reservations are required. Open daily.

Skye Chill – This poolside bar only serves light fare. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Spa Services

St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Hot tub in spa
  • Number of treatment rooms 5
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at PARKROYAL COLLECTION Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Smoke detector
  • Service animals not allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 85 for adults and from MYR 42.50 for children
  • Covered self-parking fee: MYR 2.20 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur Parkroyal
  • Parkroyal
  • Parkroyal Hotel
  • Parkroyal Hotel Kuala Lumpur
  • Parkroyal Kuala Lumpur
  • Kuala Lumpur Parkroyal Hotel
  • Parkroyal Kuala Lumpur Hotel Kuala Lumpur
  • PARKROYAL Kuala Lumpur Hotel
  • PARKROYAL Kuala Lumpur
  • PARKROYAL COLLECTION Kuala Lumpur Hotel
  • PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
  • PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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