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Novotel Krakow City West

4.0 star property

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Photo gallery for Novotel Krakow City West

Exterior
Point of interest
Lobby sitting area
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Pool

Explore the area

Map
Armii Krajowej 11, Kraków, Lesser Poland, 30-150
  • National Museum
    ‪5 min drive‬
  • Jagiellonian University
    ‪6 min drive‬
  • Main Market Square
    ‪8 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Novation)

Superior Room, 1 Queen Bed with Sofa bed (Novation)

Superior Room, 1 Queen Bed with Sofa bed (Novation)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Novation)

Superior Room, 2 Single Beds (Novation)

Superior Room, 2 Single Beds (Novation)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Novotel Krakow Centrum

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
The price is €119
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Novotel Krakow Centrum

About this property

Novotel Krakow City West

Family-friendly Kraków hotel in Krowodrza with free local shuttle
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a complimentary children's club are onsite. Housekeeping is available on request.
Novotel Krakow City West offers 305 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Our customers tell us they can't get enough of the helpful staff at Novotel Krakow City West. During your stay, you'll be within walking distance of National Museum. Free WiFi in public areas, a free area shuttle, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, bike rentals, and a playground
  • 5 minutes by car from National Museum and 8 minutes from Wawel Castle
  • Free local-area shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Krakow City West offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 5 meeting rooms are available. Spa services, a library, and a complimentary children's club are also featured at the family-friendly Novotel Krakow City West. For a fee, parking is available.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.
Novo2 - This restaurant serves breakfast, lunch, and dinner.

Languages

English, French, German, Italian, Polish, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (PLN 70 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: PLN 85 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Novo2

Things to do

  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Playground
  • Shopping
  • Spa services

Family friendly

  • Arcade/games room
  • Children's books
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Vegetable garden

Spa

  • Massage - deep-tissue
  • Massage - sports

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 85 per person
  • Self parking fee: PLN 70 per night
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Novotel Hotel Krakow City West
Novotel Krakow City West
Accor Krakow Bronowice
Novotel Krakow City West Hotel
Novotel Krakow Bronowice Hotel Krakow
Krakow Novotel
Novotel Krakow City West Hotel
Novotel Krakow City West Kraków
Novotel Krakow City West Hotel Kraków

Novotel Krakow City West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 924 reviews
Rating 8 - Good. 400 out of 924 reviews
Rating 6 - Okay. 80 out of 924 reviews
Rating 4 - Poor. 18 out of 924 reviews
Rating 2 - Terrible. 12 out of 924 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Stayed 1 night in Oct 2024

10/10 Excellent

Jisung

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Excellent breakfast choice. Friendly and helpful staff
Stayed 5 nights in Oct 2024

4/10 Poor

Yaseen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Yaseen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Caleb

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Andy

Stayed 1 night in Aug 2024

8/10 Good

Sam

Stayed 1 night in Aug 2024

10/10 Excellent

Kazimierz L., New York

Travelled with family
Liked: Amenities
20min from the city center by bus and cost 1 dollar one way
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Lyndsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and friendly helpful staff. Prob a bit too far from the main activities for us. Buses were good to get around once we figured them out.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

ania, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shrikant

Stayed 2 nights in Jun 2024

10/10 Excellent

Artur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect Just the car park too expensive Thanks 😊
Stayed 1 night in Jun 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean Hotel staff were very nice food was great.
Stayed 2 nights in May 2024

8/10 Good

Harriet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 2 nights as a family of 4 in 1 room. 2 youths and 2 adults. We arrived early and were able to leave our luggage whilst we went off to explore the old town. The staff were very helpful. The room was perfect for our needs however was very hot so we had to open the window to get some air, thus then made the noise from outside very obvious. We had an early tour booked for a 5:55am pick up and the hotel provided a breakfast box. The hotel is good location from airport and old town. We used Uber to get around.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Grear friendly hotel
Stayed 1 night in Mar 2024

8/10 Good

Pawel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a good experience with the hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all-round hotel £4 in uber taxi for main square Good value for money Breakfast was a typical Polish breakfast but plenty od choice can't really fault this hotel would stay again
Stayed 4 nights in Dec 2023

10/10 Excellent

jennings

Stayed 3 nights in Dec 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a family Trip
Stayed 4 nights in Dec 2023

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023