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Wyndham Grand Krakow Old Town

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Grand Krakow Old Town

Sun deck
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
ul. Florianska 28, Kraków, Lesser Poland, 31-020
  • Royal Road
    1 min walk
  • Main Market Square
    3 min walk
  • Kraków Barbican
    3 min walk
  • Kraków (KRK-John Paul II - Balice)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Wyndham Grand Krakow Old Town

Luxury Kraków hotel in Kraków Old Town with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Wyndham Grand Krakow Old Town offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments.
Wyndham Grand Krakow Old Town's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Road. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Trattoria Degusti
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to facials, body treatments, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Royal Road and 3 minutes by foot from Main Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Wyndham Grand Krakow Old Town offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1722 square feet (160 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the luxury Wyndham Grand Krakow Old Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Trattoria Degusti - This restaurant specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare.
Restauracja Hotelowa - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (PLN 120.00 per day)
  • Valet parking on site (PLN 120.00 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: PLN 140 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Trattoria Degusti
  • Restauracja Hotelowa

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (1722 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room

More

  • At least 80% of lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to January 12:
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 250.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 120.00 per day
  • Valet parking fee: PLN 120.00 per day
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Wyndham Grand Krakow Old Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Unicus Palace Krakow
Unicus Palace Krakow
Unicus Palace
Hotel Unicus Palace
Wyndham Krakow Old Town Krakow
Wyndham Grand Krakow Old Town Hotel
Wyndham Grand Krakow Old Town Kraków
Wyndham Grand Krakow Old Town Hotel Kraków

Wyndham Grand Krakow Old Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 774 out of 955 reviews" "
Rating 8 - Good. 144 out of 955 reviews" "
Rating 6 - Okay. 27 out of 955 reviews" "
Rating 4 - Poor. 7 out of 955 reviews" "
Rating 2 - Terrible. 3 out of 955 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marlenne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is just right in the heart of old town , so convenient and the staff amazing, I highly recommend your stay here ! You can walk everywhere, hotel is clean and beautiful
Stayed 2 nights in Aug 2024

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a bit hard to find initially. There was no street in front of the hotel so you have to get dropped off at the nearest side street and you have to walk down a few blocks to find the hotel. We didn’t mind as the hotel was centrally located and amenities were fine. Staff were also great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and very clean. Location is ideal for walking around the old town.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SHELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
The hotel is situated very conveniently in Old Town, very close to Market Square (but not so close to have the noise). The room size was generous, beds were comfortable and everything was very clean. The staff service during breakfast was friendly and efficient and the food quite good. The front desk staff was our only so-so experience as they ranged from not very helpful to extremely helpful. Blazej was extraordinarily helpful and prompt in responding to emails leading up to our visit (first time to Poland) and helped plan some great and unique tours and restaurants for dinner. I’d highly recommend this hotel!
Stayed 6 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful hotel, excellent location, friendly staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Aesthetically pleasing decor and room was fantastic. Suggestion would be to provide info on how to get ice for your room
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nites in Krakow
A wonderful stay our first time in Krakow. Simply cannot beat the location and splendor of this hotel - right in the middle of all the Old Town action. Gorgeous room. I wish we had a view (not a big deal as location is in the heart of old town). So pleased we picked this hotel. Only point of concern on our family stay was that the sofa bed is not so comfortable (mattress too thin). I recommend a thicker mattress.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wyndham grand hotel-old town Krakow
Lovely stay. Clean room. Eco friendly. Friendly and helpful staff. Good spa facilities.
Stayed 6 nights in Aug 2024

10/10 Excellent

EDGAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room with high ceilings and glass roof, bringing great natural light into the space.
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet retreat in an active city
This hotel is a real gem. It is a short walk from the old town city center which was bustling with restaurants, shopping, and nightlife. But once we were done with that, it was blissfully quiet and comfortable for a great night of sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the center of the old city and well situated. The staff was helpful and the hotel was clean. The breakfasts were delicious.
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Francesco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all the Staff for such a beautiful stay. The location was perfect. The hotel was beautiful especially the indoor pool and amenities. All the staff were professional and courteous and always willing to help. Poland is a beautiful country and so are the people. We will be back again. Thank you Krakow.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel and Staff!
It was a great location to the town square and the staff was very friendly and helpful. The Breakfast was Amazing and Natalie was an excellent server. Also, Simon was Very Helpful with my car situation . Would Definitely recommend this Hotel and would definitely stay there again.
Stayed 2 nights in Jul 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but very busy neighborhood
Pros: location - heart of Old town; staff helpful and efficient ; very clean; nice breakfast. Cons: location again - the street and the area around the hotel are flooded with hordes of tourists during the day and drunkards at night; room quite small, barely enough room for 2 suitcases; budget furniture in the room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel ! Amazing location - close to all the attractions. Very friendly and attentive staff. Would stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

kristen m

Travelled with family and small children
Liked: Amenities
Fantastic! Centrally located! We rented a car but didn’t even need it! Kids loved the pool (exactly as pictured)!
Stayed 5 nights in Jul 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Wish we stayed longer
Stayed 1 night in Jul 2024

6/10 Okay

Monika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful hotel and great location. The air conditioner in our room didn’t work it was in the high 70s in our room. I kept asking about it every day of our 5 day stay. nothing was done. They didn’t offer a different room. First day they didn’t even have a fan. They gave us a fan the next day which did not make a difference. It was hard during a heatwave Otherwise we loved the room. Loved the pool and sauna
Stayed 4 nights in Jul 2024

10/10 Excellent

Violet, Ridgewood

Stayed 3 nights in Jul 2024

10/10 Excellent

TAMI, LANDENBERG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Stayed 4 nights in Jul 2024