See all properties

Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Snack bar
Deluxe Room
Front of property
View from room
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
Ul. Pijarska 13, Kraków, 31-015
  • Royal Road
    ‪3 min walk‬
  • Kraków Barbican
    ‪3 min walk‬
  • Juliusz Slowacki Theater
    ‪3 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Apartment

Apartment | Living room

Apartment

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Reception

Amber Design Residence

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
4.9 out of 5, Exceptional, (1003)
The price is €173
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Amber Design Residence

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

Luxury Kraków hotel in Kraków City Centre with a 24-hour front desk
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Hotel H15 Francuski Old Town - Destigo Hotels offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel H15 Francuski Old Town - Destigo Hotels. During your stay, you're just a quick walk from Royal Road. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Royal Road and 4 minutes by foot from Main Market Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. The luxury Hotel H15 Francuski Old Town - Destigo Hotels also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kraków hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel H15 Francuski Old Town - Destigo Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered valet parking on site (PLN 100 per day; includes in/out privileges)
  • 24 hours off-site parking within 492 ft (PLN 100 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: PLN 99 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • 2 steps to reach property

More

  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 44 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: PLN 100 per day (in/out privileges)
  • Nearby parking fee: PLN 100 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Hotel H15 Francuski Old Town - Destigo Hotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 248 out of 321 reviews
Rating 8 - Good. 59 out of 321 reviews
Rating 6 - Okay. 12 out of 321 reviews
Rating 4 - Poor. 2 out of 321 reviews
Rating 2 - Terrible. 0 out of 321 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John, Moorestown

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Aurele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in the heart of Old Cracow
Amazing check in, room, beautiful hotel and helpful staff. I highly recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 10/10. This hotel is beautiful and the rooms were very nice! The rooms were very spacious, clean, quiet and the beds were comfortable. The staff was very welcoming and helpful. This hotel is located in the perfect location. It make it easy to walk to several restaurant options near by, and to tourist attractions. I strongly recommend booking this hotel when you stay in Krakow. You won’t be disappointed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Denine

Liked: Cleanliness
Great hotel and location. Staff very professional and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Agnieszka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

steven

Stayed 3 nights in Nov 2024

8/10 Good

David

Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ievgeniia, fORT lAUDERDALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff
Stayed 1 night in Sep 2024

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Arnavaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very beautiful interior , clean and quiet, I just wish they also had disposable slippers .
Stayed 1 night in Nov 2024

8/10 Good

Anh, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel and room is clean.
Stayed 1 night in Oct 2024

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in the old town. Exelent!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rajan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Fantastic location and lovely breakfast. Would recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stuart

Stayed 2 nights in Oct 2024

10/10 Excellent

James, Parrish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel situated among nice shops and restaurants. Very easy walking distance to the central Krakow market square. My King bed suite was quite spacious and affordable. Staff were extremely pleasant.
Stayed 5 nights in Oct 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful renovated hotel. Chic. Great location close to train station n all the sites. Nice beautiful suite I was staying at.
Stayed 1 night in Sep 2024

10/10 Excellent

Cian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Sep 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect 👍
Stayed 6 nights in Sep 2024

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the Best
The location was perfect - walking distance to EVERYTHING! Staff was amazing. I didn't know that their level of service still existed. The food was very good and reasonably priced. It is the best hotel we have stayed in going back decades! And Krakow is awesome.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, nice room, helpful staff. Near most main sites in the Old City.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this elegant hotel. The staff were incredibly helpful, the breakfasts were copious and delicious, and the location was perfect. Stay here if you can!
Stayed 4 nights in Sep 2024