I really do not want to be too horrible but cleanliness was a BIG issue, the bedding had blood stains on it (absolute disgusting), windows dirty, you could hardly see through it, dirty towels behind the bed, the non-smoking room smell of cigarettes badly,I do understand that the apartments are hired out regularly but for the price paid I expected much more, in order to compete with similar properties in Krakow a lot has to be done, no on to the good things: location, good facilities: washing machine, hair dryer, hoover, iron all were very useful.Good communication form the beginning of the booking, lovely and friendly lady who dealt with us,