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Abella Suites & Apartments by Artery Hotels

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Abella Suites & Apartments by Artery Hotels

Interior
Classic Double or Twin Room, City View
Reception
Exterior
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
ul. Dluga 48, Kraków, Lesser Poland, 31-146
  • Royal Road
    6 min walk
  • Planty Park
    7 min walk
  • Kraków Barbican
    8 min walk
  • Kraków (KRK-John Paul II - Balice)
    24 min drive

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Apartment

Classic Apartment

Classic Apartment

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

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About this property

Abella Suites & Apartments by Artery Hotels

Pet-friendly hotel with spa services connected to a shopping center in Kraków
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
Abella Suites & Apartments by Artery Hotels offers 15 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Kraków hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
With your stay at Abella Suites & Apartments by Artery Hotels, you're connected to a shopping center and just a quick walk from Royal Road. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe. Some of the pet-friendly amenities this property offers include food and water bowls, an off-leash area, and litter boxes.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Royal Road and Main Market Square
  • Airport, train station, and theme park shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-leash area and litter boxes
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. A theme park shuttle, a roundtrip airport shuttle, and a train station drop-off service are available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at Abella Suites & Apartments by Artery Hotels. The hotel can provide concierge services and limo/town car service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM.
Abella Suites & Apartments by Artery Hotels has a restaurant on site.

Languages

English, Polish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (PLN 60.00 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • 24-hour return train station shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: PLN 45 for adults and PLN 22.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Braille signage
  • Lift
  • Handrails in stairwells

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Mobile key entry

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Długa 35 Hotel Yarden]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per accommodation, per day
  • Food and water bowls, an off-leash area, and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 22.50 for children
  • Uncovered self parking fee: PLN 60.00 per day
  • Pet fee: PLN 50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property is professionally cleaned
Abella Suites & Apartments by Artery Hotels offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Długa 35 Hotel Yarden
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Abella Apartments
Abella Guest Rooms
Abella Guest Rooms & Apartments
Abella Guest Rooms & Apartments Krakow
Abella Guest Rooms Krakow
Abella Suites Apartments Apartment Krakow
Abella Suites Apartments Krakow
Abella Suites Apartments Artery Hotels Krakow
Abella Suites Apartments Artery Hotels
Abella Suites Apartments Artery Krakow
Abella Suites Apartments Artery
Abella Guest Rooms Apartments
Abella Suites Apartments by Artery Hotels
Abella Suites Apartments

Abella Suites & Apartments by Artery Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 66 reviews" "
Rating 8 - Good. 30 out of 66 reviews" "
Rating 6 - Okay. 5 out of 66 reviews" "
Rating 4 - Poor. 3 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Emma

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service
The property was in a good location for walking around town
Stayed 3 nights in Oct 2023

8/10 Good

MINJEONG

Liked: Staff & service
A different building
Abella Suite was not easy to find since there’s no sign in the building wall. When I call them, they didn’t answer the phone immediately and called again a couple of times. And the check in is required at another building and hotel called Yarden. Please note that it’s a different building and check in / check out should be done at the different building
Stayed 3 nights in Jun 2022

6/10 Okay

George

Disliked: Staff & service
HORRIFIC CHECK IN
Got there late. No address on the shared building. No hint you are at the right location. Even taxi driver couldn’t figure out. PROVIDE CHECK IN INSTRUCTIONS REQUIRING CHECK IN AT ANOTHER LOCATION!!! Saw this same thing happen OVER and OVER again UNNECESSARILY!!!
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast, cosy and quiet. Good bathroom, could easily stay here a week, could not say that about so many others
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff were very polite and bilingual Huge amount of room in apartment Very clean
Stayed 5 nights in Sep 2019

10/10 Excellent

Natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, very central. Very good value for money, would recommend.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Can be a bit noisy as it is facing the road buy traveling solo, I do not mind the extra noise.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good location, but a bit noisy
A good location, approximately 10 minutes walk to the old town or central train station from the airport if you don't want to catch taxis. The reception and breakfast area is shared with the 'Yarden' hotel across the street so can be tricky to find for tour pickups and when you arrive. The room was dated but comfortable. Everything was clean and well maintained. There is some noise in the rooms - from the street (it's busy) the toilets (they have an electric pump) and soundproofing between rooms could be better. Would be an issue if you were a very light sleeper.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean and comfortable room.
This was not our idea of an apartment, it was just an en-suite room (though clean and comfortable) It seemed strange to have to leave the building and cross the road to another building to get our breakfast, or talk to the reception desk (no phone in room) While it was a nice room it was at the front of the building (just a few feet from the road) and there was no hope of sleep without ear plugs due to traffic and trams which started at five in the morning.
Stayed 5 nights in May 2017

10/10 Excellent

pinkmarmalade, Windsor Berks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, spacious, all round great hotel
Loved the spacious apartment, the staff were great. Conveniently close to attractions.

10/10 Excellent

Allan, Río de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
No problems

8/10 Good

HM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, well located
Comfortable stay with friendly staff and good free breakfast. The location is very good, however our room, which was at the front of the hotel, would be noisy in summer as it's on a tram route.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real taste of Poland
Lovely accommodation. Staff friendly and helpful. Nothing was too much trouble. Breakfast very good with a wide range of food available. Nice garden to sit in. Meals and drinks were served all day at reasonable prices. It was a ten minute walk to the main square, so very conveniently placed. We really enjoyed our stay.

8/10 Good

Lee, Duncan, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is very close to the main train station and is within an easy walk of all the main sights of the old city. The room was adequate in size and very clean. There were no wifi issues during our stay. Breakfast was plentiful and quite varied. The garden area would have been a great place to have breakfast if the weather had been warmer. 0

8/10 Good

Nga, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Abella Hotel was excellent. The only reason I give this experience less then perfect rating is because we traveled in the summer when it was hot and humid and there is no air conditioning but we managed okay. There is also a high volume of street noise because it is on a busy street and with better sound installation this would be perfect. HOWEVER, I would highly recommend this hotel to those traveling with kids. It is roomy and service and breakfast was flawless. (Note: breakfast is included but take what you will eat on the one pass only buffet.) I would definitely use this hotel for my next family trip into Krakow.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to centre and main square.
Very helpful staff. Good breakfast. Great location. Noisy if room is at the front as trams start early.

6/10 Okay

ian, devon

Liked: Cleanliness, staff & service
nice hotel
when we went it was in the mid 30es there was no air con so the room was stuffy and with the windows open very noisy there was no fridge in room to keep drinks cold, but very clean and tidy, breakfast was ok but the same every day ie: bread rolls, cold meat cheese.

10/10 Excellent

Paul, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location, Very Clean and Friendly Staff
The location is 10 min walk from the main square, the room we had was a junior suite which was very big and very clean. The reception staff are very helpful and friendly. The only thing to watch out for is the check-in reception is across the road at the Yarden Hotel. We waited 2 hours at the Abella for the reception to open and had to phone to be told it was across the road. Expedia should have told us on the booking form!

10/10 Excellent

Ian, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abella 10/10
Right from booking our hotel we were in contact with staff to arrange our arrival time. Upon arrival we were given a choice of rooms both of which were very spacious and would comfortably fit a family of 4. I must say that the rooms were impecably clean including the bathroom. The shower facilities were also great as seemed to be a brand new power shower with endless hot water. We were greeted by Sylvia whom throughout our stay was a pleasure and happy to help where possible, she booked our trips, gave us city guide books, directions and details for trams and tips for local restaurants. We cannot thank her enough for making our stay as easy and pleasureable as possible. We were also pleased to find out there was a complimentary breakfast consisting of a choice of breads, fruit, fresh juice, yogourt and muesli, this would be delivered to our room at a time of our choosing. The hotel is a short walk from the main square and train station which was ideal. This also means on a night it is far away enough from the noise of the centre, and although there is a tram stop outside the trams do not make enough noise to wake the light like myself. Overall i would give this hotel and staff 10/10 and we will be booking this hotel again in the future.

10/10 Excellent

scott & Judi, co down NI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value
Real value for money, we had the superior rooms for very little extra. bed v comfortable, bathroom excellent but could use better soap. Coffee etc good. Breakfast considering overall price etc very good if basic. The staff, young ladies were excellent, nothing was too much trouble.The hotel was within a comfortable stroll for the old square and easy walk from the jewish quater. There was problem that we did not want to check out on time, the receptionist said it was fine. Obviously one can get what one pays for but in this instant I think we got much more. The one draw back was for our friends who had an excellent room but on the front so were disturbed by early passing traffic. So what? one can sleep in when one gets home !.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abella Guest Rooms & Apartments
Lovely apartments, very clean rooms. Staff really friendly & helpful. Great location less then 10mins to Market Square. Would definitely stay there again.

8/10 Good

A, netherlands

Liked: Cleanliness, staff & service, property conditions & facilities
Acceptable accommodation
My only serious complaint is being woken up repeatedly by other guests coming home for the night. This usualyy occurred early in the morning and the guests seemed to be loud and drunken. I suspect this is the case in every affordable hotel in Krakow.

10/10 Excellent

Edith, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If in Krakow, I will definitely go back!!
The service was so fantastic! I arrived at 10pm, way after check in time and there was someone waiting just for me. Also, they helped me book a tour to Auschwitz the very next day, which I highly recommend. The hotel itself is so convenient because it's 10 minutes away from the train station and 10 min away from the main square.

4/10 Poor

Jeonghyun

Stayed 1 night in Sep 2024