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Main Building 24F Premier Double Room, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Main Building Superior Floor, Double Room, Non-smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Main Building Superior Floor, Triple Room, Non-smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Triple Room, Non-Smoking (South Building, South Resort Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Kobe Portopia Hotel. During your stay, you're just a quick walk from Kobe Convention Center. Features include free WiFi in public areas and free train pick-up service, plus 9 restaurants.

  • Free WiFi
  • Enjoy Japanese cuisine at Tajima, one of the property's 9 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with aromatherapy, massages or body treatments at LUANA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Port of Kobe and a few minutes from Kobe Animal Kingdom
  • Free train station pick-up and train station drop-off shuttle service

Kobe Portopia Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Kobe Portopia Hotel

Everyone (1)
5 out of 5
Très proche de la station de métro. Très peu de commerce à l’extérieur de l’hôtel. Il y a un FamilyMart dans l’établissement ce qui est pratique.

Posted by on 31 Aug 2023

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Property Features

Kobe Portopia Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a business centre and 36 meeting rooms. A seasonal outdoor pool, a health club, and a sauna are also featured at the luxury Kobe Portopia Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

  • 737 guestrooms or units
  • 31 levels
  • 9 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 0 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Kobe Sannomiya Station (4.8 km / 3 mi)
  • Metro station: Shiminhiroba Station (0.2 km / 0.1 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kobe Portopia Hotel offers 737 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.

Tajima – This steakhouse specialises in Japanese cuisine and serves lunch and dinner.

Shukei En – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Sushiman – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Kobe Tamura – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

  • Hot stone massage
  • Thai massage
  • Reflexology
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Tattoos not allowed

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Children under 17 years old are not allowed in the sauna.

Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.

Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1265.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The Club Lounge is open 7 AM-7:30 PM.

This property requires guests to wear a swim cap when using the swimming pool.

This property prohibits the use of swim rings and kick-boards at the swimming pool.

Guests must be at least 13 years old to access the club lounge after 5 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

  • One child stays free
  • Car not required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Children stay free - maximum age 3
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3036 to 3542 for adults and JPY 1012 to 1897 for children
  • Self-parking fee: JPY 800 per night
  • Late check-in fee
  • Crib (infant bed) fee: JPY 1265.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Portopia
  • Hotel Portopia Kobe
  • Kobe Portopia
  • Kobe Portopia Hotel
  • Portopia
  • Portopia Hotel
  • Portopia Hotel Kobe
  • Portopia Kobe
  • Portopia Kobe Hotel
  • Kobe Portopia Hotel Kobe
  • Kobe Portopia Hotel Hotel
  • Kobe Portopia Hotel Hotel Kobe

You should know

  • The seasonal pool will open on 12 July and close on 01 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
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