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Kobe Portopia Hotel

4.5 star property

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Photo gallery for Kobe Portopia Hotel

Lobby
View from property
Balcony
Indoor pool, seasonal outdoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available

Explore the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
  • Kobe Convention Center
    ‪3 min walk‬
  • Kobe International Exhibition Hall
    ‪13 min walk‬
  • Port of Kobe
    ‪16 min walk‬
  • Kobe (UKB)
    ‪5 min drive‬

Room options

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

Double Room, Non-Smoking (South Building, South Resort Floor)

Double Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House (Twin or Double Bed based on Availability)

Desk, iron/ironing board, free WiFi, bed sheets

Run of the House (Twin or Double Bed based on Availability)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking

  • 25.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking

  • 29.6 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking

  • 31.3 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking (Main Building)

Desk, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking (Main Building)

  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

  • 39 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Main Building Superior Floor, Double Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Double Room, Non-smoking

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building, Superior Floor Twin Room, Non-smoking

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking

  • 22.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

Triple Room, Non-Smoking (South Building, South Resort Floor)

Triple Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Main Building Mid Century Floor Double Room, Non-Smoking

Main Building Mid Century Floor Double Room, Non-Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Similar properties

Exterior

ANA Crowne Plaza Kobe by IHG

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1002)
The price is €130
for 1 room
includes taxes & fees
7 Mar - 8 Mar
ANA Crowne Plaza Kobe by IHG

About this property

Kobe Portopia Hotel

Luxury Kobe hotel in Chuo Ward with 9 restaurants
9 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club, and 2 coffee shops/cafes.
Kobe Portopia Hotel offers 737 air-conditioned accommodations with complimentary bottled water and slippers. Televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 6 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Our customers tell us they can't get enough of the helpful staff at Kobe Portopia Hotel. During your stay, you're just a quick walk from Kobe Convention Center. Features include free WiFi in public areas and free train station pick-up service, plus 9 restaurants.
  • Free WiFi
  • Enjoy Japanese cuisine at Tajima, one of the property's 9 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body scrubs, massages, or reflexology at LUANA
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Port of Kobe and a few minutes from Kobe Animal Kingdom
  • Free train station pick-up and train station drop-off shuttle service
Kobe Portopia Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and 36 meeting rooms. A seasonal outdoor pool, a health club, and a sauna are also featured at the luxury Kobe Portopia Hotel. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
Tajima - This steakhouse specializes in Japanese cuisine and serves lunch and dinner.
Shukei En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1000 per night)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return train station shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 3200-3700 for adults and JPY 1100-1900 for children
  • 9 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Tajima
  • Shukei En
  • Sushiman
  • Kobe Tamura

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 36

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible train station shuttle

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 30-inch TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 to 3700 for adults, and JPY 1100 to 1900 for children
  • Self parking fee: JPY 1000 per night
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Check-out time is at noon until March 31, 2025.
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

We should mention

  • The seasonal pool will open July 12 and close September 01.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1004 reviews
Rating 8 - Good. 276 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s spacious and meticulously clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alexey, Irkutsk

Stayed 1 night in Sep 2024

8/10 Good

ERIC CHIN SOON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book a family room for three nights stay in this hotel. Overall, we are satisfied with this hotel. The room is reasonably spacious and clean. Room service makes up the room everyday. Breakfast is good with variety and can choose to dine at any one of three locations. However, the foods are the same for all three days. The parking location is at another building opposite the hotel. The link bridge between the hotel and the parking has stairs. Not friendly for luggage. There is a convenience store inside the hotel, a plus point.
Stayed 3 nights in Nov 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and clean. They upgraded my room to a twin room (quiet floor), so I had a larger room to relax before my flight. The train station to Kobe airport is located next to the hotel, just a few min away! They seem to have events and buffets, so I would like to come back to stay for a few days here with my family next time.
Stayed 1 night in Nov 2024

8/10 Good

Xiaobing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good over all, but location is not that convenient compare to Sannomiya, limited shops and dining options
Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the classiest / nicest hotels I’ve ever stayed in. The facilities are top notch. It is only ten minutes from Sannomiya by the portliner. But once you’re there for the night there isn’t much to do around the area.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick P K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emiko

Stayed 1 night in Oct 2024

2/10 Terrible

Ian, Almonte

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were pretty excited about this hotel, given all of the amenities. In reality, you can't use any of the amenities without paying a completely unreasonable amount of money. The hotel is showing its age - the hallways leading to our room were gross and smelled strange. The room itself had lots of issues - primarily pillows that were flat out unusable. The restaurants on site were overpriced for what they were offering. We were excited about the possibility of bike rentals based on a sign we saw - then we realized those were 45 minutes away. All in all, definitely would not reccomend. Was very convenient to get to the airport but that was about it. Word of advice : charge a little bit more for the hotel and make the amenities free..then you have a hotel i would actually stay at.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary, Rego Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical, exquisite miraculously cleaned property, amazing staff is always eager to help. Free shuttle bus to train station. Simply amazing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexey, Irkutsk

Liked: Cleanliness, staff & service, property conditions & facilities
Great Spa and convenient for Conferences
Stayed 1 night in Sep 2024

10/10 Excellent

Alexey, Irkutsk

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best it all
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Oct 2024

8/10 Good

Alexander

Stayed 1 night in Sep 2024

6/10 Okay

Yunying

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Anju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay at Portopia hotel. Stayed on the executive floor. Breakfast was so convenient and not crowded. Room had an amazing view and was very comfortable. Easy access to the Portliner train. Great customer service. Would definitely stay again.
Stayed 3 nights in Sep 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Great shuttle service into town, every 20 mins. Spacious rooms and lobby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julian

Stayed 5 nights in Aug 2024

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Danny

Liked: Property conditions & facilities
hotel staff advise that they do not offer spa/public bath, not as per Wotif description; what a disappointment after get there at 32 degree Celsius. Indoor swimming pool is also under maintenance and outdoor pool requires 3300yen for each person. Guess I am not lucky? Staff is helpful tho and price is quite affordable; Not much going around the hotel, not a busy area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ilze

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend. Location is close enough to Sannomiya and the shuttle bus is great. Rooms are clean and cosy, but the mattress is really hard.
Stayed 1 night in Sep 2024

10/10 Excellent

Wang Kit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer to have own vehicle for transportation
Stayed 2 nights in Aug 2024

6/10 Okay

Alain p

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good. But you have to pay to use the pool and a lot of restaurants were closed.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024