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Hotel Okura Kobe

4.0 star property

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Photo gallery for Hotel Okura Kobe

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds
View from room
Blackout curtains, soundproofing, iron/ironing board, cots/infant beds
Lobby
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Parking available

Explore the area

Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Meriken Park
    ‪3 min walk‬
  • Kobe Harborland
    ‪11 min walk‬
  • Kobe Anpanman Children's Museum & Mall
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪66 min drive‬

Room options

View all photos for Run of the House (Bed and Smoking types are not guaranteed)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Run of the House (Bed and Smoking types are not guaranteed)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Suite, Non-Smoking

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Twin Suite, Non-Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King or Double Suite, Smoking

King or Double Suite, Smoking

King or Double Suite, Smoking

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • 37 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • 37 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Triple Room, Non Smoking (6-15F, Main floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Standard Triple Room, Non Smoking (6-15F, Main floor)

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Double Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Standard Double Room, Non Smoking (16-27F, Authentic floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

View from room

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Suite, Smoking

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Twin Suite, Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking (6-15F, Main floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking (6-15F, Main floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking (6-15F, Main floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Standard Double Room, Non Smoking (6-15F, Main floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (6-15F, Main floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Standard Twin Room, Non Smoking (6-15F, Main floor)

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (6-15F, Main floor)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Double Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Okura Kobe

Waterfront hotel with 3 restaurants and a health club
Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Okura Kobe offers 468 accommodations with complimentary bottled water and slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kobe hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Okura Kobe. During your stay, you're just a quick walk from Meriken Park. Free WiFi in public areas, free train station pick-up service, and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Meriken Park and 5 minutes by foot from Kawasaki Good Times World
  • Free train station pick-up and train station drop-off shuttle service
Hotel Okura Kobe offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A sauna, multilingual staff, and a garden are also featured at Hotel Okura Kobe. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kobe hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
MAIN BAR EMERALD(BAR) - Onsite bar.
SAZANKA(TEPPANYAKI) - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) - This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s elevator will not be available from midnight to 5 AM on April 16, 2025.

Renovations and closures

The property will be renovating from April 21 2025 to April 28 2025 (completion date subject to change). The following areas are affected:
  • Laundry facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1265.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in August.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1009 reviews
Rating 8 - Good. 232 out of 1009 reviews
Rating 6 - Okay. 53 out of 1009 reviews
Rating 4 - Poor. 21 out of 1009 reviews
Rating 2 - Terrible. 16 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mateusz, Schaumburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Sep 2024

10/10 Excellent

Taksabhongse

Stayed 1 night in Jan 2025

10/10 Excellent

Mami, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great hotel. Attention to details is exquisite. Awesome breakfast buffet. Cafe on the lobby floor has great pastries. Highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria del Carmen, KATY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location by the bay. Huge hotel. Very clean & spacious, a bit outdated though. Staff super friendly that go out of their way to help you.
Stayed 1 night in Jan 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space and quiet. Friendly staff and cleanliness.
Stayed 2 nights in Oct 2024

2/10 Terrible

XIAOLEI

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

10/10 Excellent

Gladys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel as it is walkable to the main food street and also near the harbour. We drove and the only down side is the parking is chargable. The room size is good and i took the view of the harbour.
Stayed 1 night in Nov 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming. A close walk to either Motomachi or Sannomiya stations, with the hotel even providing a shuttle to and from the station (though I did not use the service). Meriken Park is right behind the hotel, along with Harborland, which had plenty of food and shopping. We had a beautiful view of the water and city, having stayed on the 24th floor.
Stayed 9 nights in Dec 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Shoichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Mikio

Stayed 1 night in Nov 2024

10/10 Excellent

Sammy K

Stayed 2 nights in Nov 2024

10/10 Excellent

Wei Yen, SINGAPORE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly one of the best hotels I have stayed. Staff were well versed in English which made communication extremely easy. Hotel rooms were huge and comfortable, and there's tons of attractions nearby. Hotel also provides a shuttle bus service to bring guests to the city center, which is a very much appreciated service.
Stayed 1 night in Nov 2024

10/10 Excellent

Kai Kwong Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the Kobe Port, close to Mosaic, a big shopping /Eatery complex. Very good breakfast. Don't miss it.
Stayed 1 night in Nov 2024

10/10 Excellent

Man

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is good
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
A wonderful 10 day stay exploring the Kobe, Osaka, Arima regions & Hiroshima . The breakfast buffet is excellent and Emerald Bar for a night cap . Our room was #2019 which is corner room Overlooking the harbor and surrounding areas.
Our room with a view
Stayed 10 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. The rooms are spacious and the view is spectacular.
Stayed 1 night in Nov 2024

10/10 Excellent

Yung, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a corner room offering 270 degree view of the harbor at 18th floor. The facilities of the room were quite adequate. Minibar could stock more. Breakfast was wonderful. There are other restaurants and coffee shop cafe. It is within easy walking distance to Chinatown area.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
An outstanding hotel. Okura quality for only a fraction of the price of its sister hotel in Tokyo.
Stayed 4 nights in Nov 2024

10/10 Excellent

Toshiko, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views from room. Excellent staff - very professional.
Stayed 2 nights in Oct 2024