Marriott Knoxville Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Knoxville Downtown

Lobby sitting area
Meeting facility
Exterior
Meeting facility
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
525 Henley St, Knoxville, TN, 37902
  • Knoxville Convention Center
    1 min walk
  • Sunsphere Tower
    2 min walk
  • Tennessee Theatre
    6 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    18 min drive

Room options

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Double Bed (Hearing Accessible)

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Marriott Knoxville Downtown

Hotel with free local shuttle, a short walk to University of Tennessee
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Marriott Knoxville Downtown offers 286 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Marriott Knoxville Downtown. During your stay, you're just a quick walk from University of Tennessee. Free WiFi in public areas, a free area shuttle, and a restaurant are available.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self-serve breakfast served daily for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from University of Tennessee and a 3-minute drive from Neyland Stadium
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 16000 square feet (1486 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott Knoxville Downtown. A free area shuttle within 3 mi is available. For a fee, parking is available.

This 4-star Knoxville hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast daily from 6:00 AM to 10:30 AM.
Marriott Knoxville Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 35 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Free local area shuttle up to 3 mi

Food and drink

  • Self-service breakfast available for a fee daily 6:00 AM–10:30 AM: USD 10-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre (16000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Fair
Holiday Inn Knoxville World's Fair Park
Holiday Inn World's Fair
Holiday Inn World's Fair Hotel
Holiday Inn World's Fair Hotel Knoxville Park
Holiday Inn Knoxville Downtown Hotel
Holiday Inn Knoxville Downtown
Marriott Knoxville Knoxville
Holiday Inn Knoxville Downtown
Marriott Knoxville Downtown Hotel
Marriott Knoxville Downtown Knoxville
Marriott Knoxville Downtown Hotel Knoxville

Marriott Knoxville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 463 reviews" "
Rating 8 - Good. 70 out of 463 reviews" "
Rating 6 - Okay. 43 out of 463 reviews" "
Rating 4 - Poor. 24 out of 463 reviews" "
Rating 2 - Terrible. 13 out of 463 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Worlds Fair Park, beer festival
Stayed 1 night in Jun 2024

8/10 Good

Christina

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Danielle

Travelled with family
SUPER loud room sounded like we were sleeping on highway
Stayed 1 night in Sep 2024

10/10 Excellent

Louise

Stayed 2 nights in Sep 2024

10/10 Excellent

irene

Travelled with family, Travelled with group
Liked: Amenities
One of the nicest Marriott’s I have stayed in. Top notch staff ….Ty Steve for all you help and Nina what a lovely hostess. Both went above and beyond. I will be back. See ya’ll graduation weekend 😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Lovina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, and the front desk agents were beneficial and friendly, but on the last day, housekeeping didn't lay the bed well. overall, it was a great experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from the hotel room to the staff
Stayed 2 nights in Aug 2024

4/10 Poor

Oleg, Houston

Travelled with family and small children
Disliked: Staff & service, amenities
Hotel is overpriced. Price is high, conditions are very average.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Pierce

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above average rooms and an overall stylish hotel. Across the street from convention center which was great for our event
Stayed 3 nights in Aug 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!
Stayed 3 nights in May 2024

10/10 Excellent

Shannon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miscommunication about parking. If you have a small U-Haul they won’t let you park there. It worked out though. Also, they put a $100 hold, not $50 like we were told. Again, not a huge deal for us but I’m sure some might struggle.
Stayed 2 nights in Aug 2024

8/10 Good

Angel

Stayed 2 nights in Aug 2024

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I arrived on a late flight and arrived just after midnight. Was not received very well and found the front desk staff very uncommitted and not very engaging. Definately not helpful. This was not just when I arrived but through our the stay. I found this very surprising due 1) Always love Marriott and 2) Always love Tennessee hospitality, both of which were lacking. This is a comment about the front desk staff only.
Stayed 2 nights in Jul 2024

4/10 Poor

Gretchen

Stayed 3 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Flamarion

Stayed 1 night in Jun 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freshly renovated in 2021 under new ownership by Marriott and super clean, modern rooms with extremely comfortable beds, welcoming and friendly staff, ideal location between shopping/restaurants and UT campus and nearby Convention Center, and bonus of free parking after 6 pm Friday all weekend at Locust Street Garage just a block away
Stayed 1 night in Jul 2024

10/10 Excellent

Yashaun, Brantford

Stayed 2 nights in Jul 2024

6/10 Okay

Evan

Stayed 4 nights in Jul 2024

8/10 Good

Dillan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and easy access
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Stayed 1 night in Jul 2024

4/10 Poor

George

Travelled with family
Liked: Staff & service, property conditions & facilities
Air conditioning was frozen. No parking except the $35 Val Food menu terrible prices way too high. $ 22 for a hamburger
Stayed 1 night in Jul 2024