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Holiday Inn Knoxville-West, I-40 & I-75 by IHG

3.5 star property

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Photo gallery for Holiday Inn Knoxville-West, I-40 & I-75 by IHG

Bar (on property)
Reception
Sun deck
Desk, iron/ironing board, cots/infant beds, free WiFi
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Hot tub
  • Laundry
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
9134 Executive Park Drive, Knoxville, TN, 37923
  • West Town Mall
    ‪5 min drive‬
  • Dead Horse Lake Golf Course
    ‪6 min drive‬
  • Tennova Hospitalist Group
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

TV

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

TV

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Knoxville-West, I-40 & I-75 by IHG

Hotel in Knoxville with 2 restaurants and area shuttle service
Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a hot tub are onsite.
Holiday Inn Knoxville-West, I-40 & I-75 by IHG offers 222 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Knoxville-West, I-40 & I-75 by IHG. During your stay, you'll be close to Turkey Creek Shopping Center. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Cafe
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and basketball
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 12 minutes by car from University of Tennessee and 7 minutes from Turkey Creek Shopping Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Knoxville-West, I-40 & I-75 by IHG offers its guests a children's pool, an indoor pool, an outdoor pool, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2702 square feet (251 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Knoxville-West, I-40 & I-75 by IHG. A free area shuttle within 5 mi is available. Free self parking is available.

This 3.5-star Knoxville hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.
Cafe - This restaurant specializes in American cuisine and serves breakfast only.
Gibbys Dining and Drinks - This bistro specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 5 mi

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: USD 5-15 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Cafe
  • Gibbys Dining and Drinks

Things to do

  • Basketball
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (2702 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 274
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn I-40 Hotel Knoxville-West I-75
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Knoxville Holiday Inn Knoxville-West, I-40 & I-75 Hotel
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Holiday Inn Knoxville-West, I-40 & I-75 by IHG Knoxville
Holiday Inn Knoxville-West, I-40 & I-75 by IHG Hotel Knoxville

Holiday Inn Knoxville-West, I-40 & I-75 by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1015 reviews
Rating 8 - Good. 242 out of 1015 reviews
Rating 6 - Okay. 139 out of 1015 reviews
Rating 4 - Poor. 58 out of 1015 reviews
Rating 2 - Terrible. 42 out of 1015 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Zulinet

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Doria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tub was super slippery, a real hazard for a handicap person.
Stayed 1 night in Dec 2024

2/10 Terrible

Dorian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was unsatisfactory. Amenities offered were not working properly. Staff was not the most attentive. Over priced and poor quality of service plus cleanliness was poor too.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
NG
Bathroom was not cleaned black on ceiling in shower toilet stains floor stains
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no sidewalks nearby, walking anywhere is like playing frogger
Stayed 2 nights in Nov 2024

10/10 Excellent

Gilbert, Hope Mills

Travelled with pets
Able to keep my dogs with me. Room was positioned where I could take them out without disturbing other guests.
Stayed 1 night in Nov 2024

6/10 Okay

Ajane

Travelled with family and small children
Liked: Staff & service
Stay was okay. We originally had an accessible room with 2 beds for my disabled son but the rooms fridge was flooding so we were moved to another room that wasn’t accessible. They didn’t offer any type of accommodation for having to get a smaller room as well. The new room was kinda dirty in the bathroom. The staff was nice. Also was unaware that breakfast wasn’t free.. paid $26 for my husband and I and food was 6/10 but waiter was nice. Parking was great and they had a separate room you could buy snacks from. Would stay again but only for a couple of days…
Stayed 4 nights in Nov 2024

4/10 Poor

Sandi

Liked: Cleanliness
Disliked: Staff & service
Rude staff. No USB plug in at all. They refer you to their ‘store’ to buy a block. I will not stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Samantha, Toronto

Liked: Cleanliness, property conditions & facilities
Convenient while travelling
Stayed 1 night in Nov 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
The on-site restaurant and staff was fabulous! Never had better while traveling!
Stayed 6 nights in Nov 2024

8/10 Good

Erik

Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis, Jupiter

Travelled with family
Liked: Amenities
Buy 95 and had a great bar.
Stayed 1 night in Nov 2024

8/10 Good

Logan A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, comfortable, and easy
Very comfortable bed, ice cold AC. Air was a bit musty towards the back of the hotel, but i assume that is because of the pool. Room air was not musty. Check in was pretty simple, and check out was effortless.
Stayed 1 night in Nov 2024

8/10 Good

wilson

Stayed 1 night in Oct 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities
Great and clean, we are traveled 10 hours. A quick check in was nice!!
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. It met our needs for the one night we stayed.
Stayed 1 night in Nov 2024

8/10 Good

Dalen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was nice and comfortable. Our room needed some repairs though and the office chair was broken.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karim

Stayed 1 night in Nov 2024

8/10 Good

Jill

Stayed 1 night in Oct 2024

6/10 Okay

Chad

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
The property overall was clean and quiet. Conveniently located. Hallway toward my room had an odd smell. Biggest disappointment was the shuttle and speaking to the staff on the shuttle. Says 7-10 am a local shuttle runs if you call. I called and walked upfront. I was told when I checked in upfront it was all arranged. I woke up the next morning and inquired not only did the sign at the front desk say the shuttle was now 9-10 but when I asked the lady behind the front desk she said "I only know what it says on the paper." To date the website still shows 7-10 am
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Stayed 1 night in Nov 2024