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Hampton Inn & Suites Knoxville-Downtown

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Knoxville-Downtown

Exterior
Restaurant
In-room safe, desk, iron/ironing board, free WiFi
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
618 West Main St, Knoxville, TN, 37902
  • Knoxville Convention Center
    5 min walk
  • Sunsphere Tower
    5 min walk
  • The Market Cafe
    5 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    18 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Non Smoking

Studio, Non Smoking

Studio, Non Smoking

  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Study)

Room, 1 King Bed, Non Smoking (Study)

Room, 1 King Bed, Non Smoking (Study)

  • 31 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Bathtub

  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Crowne Plaza Knoxville Downtown University, an IHG Hotel

Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1003)
The price is €151
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Crowne Plaza Knoxville Downtown University, an IHG Hotel

About this property

Hampton Inn & Suites Knoxville-Downtown

Hotel with free breakfast, a short walk to University of Tennessee
Along with an indoor pool, this hotel has a 24-hour fitness center and a snack bar/deli. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Hampton Inn & Suites Knoxville-Downtown offers 85 air-conditioned accommodations with safes and coffee/tea makers. 26-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Hampton Inn & Suites Knoxville-Downtown. During your stay, you're just a quick walk from University of Tennessee. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free self-serve breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of University of Tennessee and Neyland Stadium
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Knoxville-Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 312 square feet (29 square meters) and includes conference space. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Knoxville-Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (USD 25.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Free self-service breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Golf
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (312 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 26-inch LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Knoxville Downtown Hotel
Hampton Inn Knoxville Downtown
Hampton Inn Suites Knoxville Downtown
Hampton Inn Knoxville

Hampton Inn & Suites Knoxville-Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 929 reviews" "
Rating 8 - Good. 226 out of 929 reviews" "
Rating 6 - Okay. 74 out of 929 reviews" "
Rating 4 - Poor. 40 out of 929 reviews" "
Rating 2 - Terrible. 15 out of 929 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sean Francis

Travelled with family
Liked: Cleanliness, amenities
Great customer service, clean rooms
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and polite. I could tell that they really cared about how the lobby looked and greeting everyone that walked through. The air unit in our room was not cooling, but it was quickly fixed while we were out for the day. The parking was convenient but really tight and hard to navigate a large SUV. I would book at this hotel again.
Stayed 4 nights in Sep 2024

10/10 Excellent

DEBRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Stayed 1 night in Sep 2024

6/10 Okay

William

Liked: Staff & service
This is one of the most run-down Hampton Inn I have ever stayed in. It is in great need of a refreshing lift inside. The staff was great, but the hotel is old and needs to be refreshed.
Stayed 1 night in Sep 2024

8/10 Good

Vicky, Cedar Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, super accommodating and helpful. Our room was very spacious. We would definitely stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander, Madison

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast rotated a little every morning which was nice.
Stayed 6 nights in Aug 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, but not booking with hotel.com
The stay was great, but my reservations was cancelled by 3rd party as they informed me when I arrived.
Stayed 1 night in Aug 2024

4/10 Poor

TaSeanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room 203 is probably the worst room location in the building. Heard non stop traffic, people talking, stairway door slamming. Walls seemed thin. Not good for traveling with kiddos or just wanting some rest after traveling. Room floor appeared to not have been vacuumed. Crumbs and someone’s earring on the floor. I should’ve known when there were earplugs provided. Didn’t know about the noise canceling machine until a few hours after checkin. There should be some sort of noise disclaimer similar to construction notices on property websites. I would’ve booked a different location.
Stayed 1 night in Aug 2024

8/10 Good

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Street was a bit loud. Staff very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

John, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good
The hotel was clean and so was the room. The beds were a bit hard but that didn't take away from the overall satisfaction with the room. The front desk staff were extremely friendly and helpful. The only negative was the price, but perhaps that is normal for the area? Parking garage was nice too. And breakfast good.
Stayed 1 night in Jul 2024

10/10 Excellent

Shaggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one downside the parking garage is small so it's hard to park larger vehicles.
Stayed 3 nights in Aug 2024

10/10 Excellent

patricia

On our way to Ole Miss and needed an overnight stop. This hotel was perfect. Great staff….friendly. Breakfast was wonderful…something for everyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean spacious room fr a fam of 5. Next to everything. Good breakfast options. The TV did not work and the handy man repaired it quickly and his attitude was awesome.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ger

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Breakfast
Breaking choices were limited and all plates and cutlery were disposable
Stayed 1 night in Aug 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesomr
Stayed 1 night in Aug 2024

10/10 Excellent

Trimika

Travelled with family
Great service
Our stay was great
Stayed 4 nights in Jul 2024

2/10 Terrible

Jon

Liked: Staff & service
Disliked: Property conditions & facilities
Noisiest room I’ve ever stayed in. The room was within feet of the roadway and the traffic noise was unbearable.
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Molly

Travelled with family
Liked: Amenities, property conditions & facilities
Awesome breakfast! So many options! Yum!
Stayed 1 night in Aug 2024