Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Point of interest
Reception
Indoor pool, open 9:00 AM to 10:00 AM, pool loungers
Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly

Explore the area

Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Country Playhouse
    2 min walk
  • The Bistro - Eat. Drink. Connect
    2 min walk
  • Kitchener Station
    15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Refrigerator & Microwave

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Refrigerator & Microwave

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel with free breakfast, a quick walk to St Jacobs Farmers Market
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites by Hilton Waterloo St. Jacobs gets high marks from our customers. During your stay, you're just a quick walk from St. Jacobs Country Playhouse. You'll find features like free self parking, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free self parking
  • Enjoy a bite to eat at Das Bar, a family restaurant that serves local cuisine
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym, mini golf, and bike rentals
  • Guests really like the accommodations for the spaciousness, comfy beds, and cleanliness
  • Just a 3-minute walk from St. Jacobs Outlets and 5 minutes by foot from St. Jacobs Market District Visitor Information Centre
  • Cats and dogs welcome for a fee
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A 24-hour business center and 3 meeting rooms are available. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Free self parking is available.

Smoking is allowed in designated areas at this Township of Woolwich hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Das Bar

Things to do

  • Arcade/games room
  • Bike rentals
  • Bike tour information
  • Fitness centre
  • Indoor pool
  • Mini golf

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Microwave
  • Mini-fridge
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Mobile key entry
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1010 reviews" "
Rating 8 - Good. 277 out of 1010 reviews" "
Rating 6 - Okay. 63 out of 1010 reviews" "
Rating 4 - Poor. 34 out of 1010 reviews" "
Rating 2 - Terrible. 29 out of 1010 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HEINZ

Stayed 1 night in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Large quiet room with bath, small but still a bath! Inadequate bathroom lighting (the counter depth and lack of shaving/makeup mirror) prevents makeup application.
Stayed 2 nights in Sep 2024

8/10 Good

Jeries (Jerry)

Stayed 1 night in Aug 2024

8/10 Good

Heather

Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness
It was very nice
Stayed 4 nights in Jul 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to St. Jacob’s Market
Stayed 2 nights in Sep 2024

8/10 Good

chandrica

Liked: Property conditions & facilities
It was a nice place for short visits
Stayed 8 nights in Aug 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t find me my side of the Kingsize bed in my room very comfortable. I was on the window size of the Accessible room on the 2nd floor. We had dinner Friday night at the bar and I found everything quite expensive. I parked over at the Hilton thinking I was at the correct hotel and the woman at the desk was very helpful. I had to leave my car in her lot as there were no accessible spots left at Hampton until Saturday.
Stayed 3 nights in Aug 2024

8/10 Good

Toby

Stayed 1 night in Aug 2024

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property rooms: spacious, clean, modern, very comfortable. Area is safe and lots of parking. Walmart and other stores close-by. Great farmer's market/farm animal petting area walking distance - check the hours before going. Mini putt and driving range about a 3 min drive away. Buffet breakfast so-so. Front desk staff is incompetent and caused a lot of stress checking in and out - their manager is their only saving grace. I booked this hotel around 6 months before our arrival date for $146 a night. Our flight arrival changed to 3.30 am in Toronto and by the time we would arrive at the hotel it would be around 7am on August 27th. I wanted to make sure we would be able to go straight to our room with my 3 kids without waiting until the 3pm checkin time. I called a week before and again confirmed a few days before flying that I wanted to pay the extra night for a check-in on the 26th but would be arriving on the 27th AM. Everything was ok the staff said. We arrived to the hotel - not only did they cancel our reservation as a no show, they wanted to charge me over $100 more a night to rebook. They found no notes and had no idea. After about 45 min, I ended up with a reservation for $40 more and a room that was not guaranteed for our complete stay. The day before check out, I changed the primary cc on file to be charged. The old card was charged.The manager issued the refund (now had to wait 6-10 days) and for the inconvenience, the difference from our original booking.
Stayed 6 nights in Aug 2024

8/10 Good

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Yingshuo

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new(ish) hotel. Large and comfortable rooms. Very convenient location.
Stayed 1 night in Sep 2024

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

wensen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2024

10/10 Excellent

Shweta

Travelled with family
Lovely place to stay, staff is amazing and have a great breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Price including a wonderful breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Patrick, Porcupine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Safe area. Close to farmers market
Stayed 2 nights in Aug 2024

10/10 Excellent

JACINTHE

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024