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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Point of interest
Reception
Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)
Indoor pool, open 9:00 AM to 10:00 AM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly

Explore the area

Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Country Playhouse
    ‪2 min walk‬
  • St. Jacobs Outlets
    ‪3 min walk‬
  • St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillow-top beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Bathroom shower

Room, 1 King Bed, Refrigerator & Microwave

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton Waterloo/St. Jacobs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1003)
The price is €134
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Homewood Suites by Hilton Waterloo/St. Jacobs

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel with free breakfast, a quick walk to St Jacobs Farmers Market
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites by Hilton Waterloo St. Jacobs gets high marks from our customers. During your stay, you're just a quick walk from St Jacobs Farmers Market. You'll find features like free self parking, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free self parking
  • Enjoy a bite to eat at Das Bar, a family restaurant that serves local cuisine
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym, mini golf, and bike rentals
  • Guests really like the accommodations for the cleanliness, comfy beds, and spaciousness
  • Just a 3-minute walk from St. Jacobs Outlets and 5 minutes by foot from St. Jacobs Market District Visitor Information Centre
  • Cats and dogs welcome for a fee
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A 24-hour business center and 3 meeting rooms are available. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Free self parking is available.

Smoking is allowed in designated areas at this Township of Woolwich hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Das Bar

Things to do

  • Arcade/games room
  • Bike rentals
  • Bike tour information
  • Fitness centre
  • Indoor pool
  • Mini golf

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Microwave
  • Mini-fridge
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Mobile key entry
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I have stayed at the Hampton Inn numerous times (diff locations). This one was TRULY disappointing. The bed sheets has what looked like parts of a tangerine peel and a small blood stain. They came and changed it right away. Later on grabbed a coffee and when I went to heat it up, I noticed our microwave was not working. Breakfast is one of the main reasons I book Hampton Inn, usually fantastic. This was really bad. The potatoes were cold, the eggs were super over cooked and the apple juice was completely watered down. So below the standard I expect from a Hampton Inn, would not book this location again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to town to ride on the Waterloo Central Railway (Santa train!!l) and were pleasantly surprised a how conveniently located the hotel was to the train stop and St. Jacob's market. We loved the pool and breakfast as well!
Stayed 1 night in Nov 2024

10/10 Excellent

Lidia

Travelled with family, Travelled with partner
Parking on site, lobby and room tea and coffee, fridge in room, helpful staff, security staff
Stayed 1 night in Nov 2024

6/10 Okay

Lori

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Karyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
FABULOUS experience - highly recommend! Love the space, design, price, location - and staff were wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Had to drive to most areas for shopping and dining
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed for 2 nights at the hotel and it was a lovely stay. The rooms were clean and quiet, you couldn't hear your neighbors or anyone in the hallway which was nice. Very spacious room with a comfortable bed. The pillows however were super soft and gave minimal head support. Having an option for firmer pillows or extra pillows in the room would have been nice.
Stayed 2 nights in Nov 2024

6/10 Okay

Amanda

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Nov 2024

8/10 Good

Clelio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to St. Jacobs Farmers market
Stayed 1 night in Nov 2024

6/10 Okay

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here. It was a pleasant stay, nice, clean etc until I went to have a shower in the morning and there was little to no hot water. I reported it to the front desk at check out, and they apologized but that was it.
Stayed 1 night in Oct 2024

10/10 Excellent

Dusko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

jean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Amenities
Very clean place and room very polite employees very nice place
Stayed 3 nights in Oct 2024

10/10 Excellent

Joycelin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large clean room. New hotel. No carpet
Stayed 1 night in Oct 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot to spend the night after a visit to the Market. Very clean, comfortable beds.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay. Nice breakfast. Very minor concern with room that was attended to much more promptly than we expected.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out with friends
Beautiful hotel. Great customer service, clean rooms and great breakfast. Theatre is right across the street.
Stayed 1 night in Oct 2024

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we walked into the lobby staff (Michael) were very professional, friendly.Everyone we contact with were all very lovely.Sorry i cant remember all there names.Pool 5 star. Looking forward to my next stay, i wont bother looking at any other hotel.Thanks for a pleasant stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Eva-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely upscale and clean hotel. The suites are very spacious! We were very impressed!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024