8/10 Good
Nikki S., Southlake, TX
8 Jan 2024
Liked: Cleanliness
Awesome Unit with one Exception
Overall our stay was great and the unit itself was perfect for our family of 4. The location was convenient and check in was smooth. Everything was clean and well stocked. The only thing that would prevent me from booking again was the laundry situation. There wasn’t laundry in the unit but instead it’s a shared laundry situation. There was only one per floor and the one on our floor was broken and all the other floors were constantly in use which meant we had to constantly walk around with a basket of dirty laundry looking for an opening and when we actually found one I guess we were a few minutes late to switch it over and found someone else had thrown our wet laundry on the floor so they could start their own. Very annoying although not the fault of the owners or rental company just something I wasn’t expecting and not something I would ever sign up for again. If not planning to do laundry then you will be fine and the rental company did respond to me when I alerted them that the unit on our floor wasn’t working but I never checked again to see if it had been fixed.
Nikki S.
Stayed 5 nights in Dec 2023