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The Ritz-Carlton O‘ahu, Turtle Bay

5.0 star property

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Photo gallery for The Ritz-Carlton O‘ahu, Turtle Bay

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Executive lounge
Hypo-allergenic bedding, down duvets, in-room safe
Lobby
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Room service

Explore the area

Map
57-091 Kamehameha Highway, Kahuku, HI, 96731
  • Turtle Bay Palmer Course
    ‪1 min walk‬
  • Turtle Beach
    ‪2 min walk‬
  • Kuilima Cove
    ‪2 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪76 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Partial Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Partial Ocean View

  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Partial Ocean View

  • 44 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed, Balcony, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Club Suite, 1 King Bed, Balcony, Oceanfront

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom, Lanai, Oceanfront (Ali i Suite)

65-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 1 Bedroom, Lanai, Oceanfront (Ali i Suite)

  • 135 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Lanai, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Lanai, Oceanfront

  • 67 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

Hypo-allergenic bedding, down duvets, in-room safe

Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

  • 137 sq m
  • Beach view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Tub)

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility Accessible, Roll-In Shower)

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Oceanfront (Mobility Accessible, Roll-In Shower)

Separate bathtub and shower, deep-soaking bathtub, hair dryer, towels

Suite, 1 King Bed, Oceanfront (Mobility Accessible, Roll-In Shower)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony, Ocean View (Mobility Accessible, Tub)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lanai, Ocean View (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Lanai, Ocean View (Mobility Accessible, Tub)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility Accessible, Roll-In Shower)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Partial Ocean View (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Lanai, Partial Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe

Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony, Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lanai, Partial Ocean View (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Lanai, Partial Ocean View (Mobility Accessible, Tub)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lanai, Ocean View (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Lanai, Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Ocean View (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Lanai, Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lanai, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Lanai, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Lanai, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Lanai, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Partial Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Lanai, Partial Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Oceanfront

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed, Patio, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Bungalow, 1 King Bed, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 2 Queen Beds, Patio, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Bungalow, 1 King Bed, Patio, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Club Bungalow, 1 King Bed, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Bungalow, 2 Queen Beds, Patio, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Club Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lanai, Partial Ocean View

Separate bathtub and shower, deep-soaking bathtub, hair dryer, towels

Room, 2 Queen Beds, Lanai, Partial Ocean View

  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 4 Bedrooms, Lanai, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Villa, 4 Bedrooms, Lanai, Ocean View

  • 222 sq m
  • Ocean view
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Lanai, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Villa, 3 Bedrooms, Lanai, Ocean View

  • 156 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Balcony, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Club Room, 1 King Bed, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Balcony, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Club Room, 2 Queen Beds, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lanai, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Lanai, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Ritz-Carlton O‘ahu, Turtle Bay

Luxury resort on the beach, with 5 outdoor pools
Spend the day relaxing at the beach, practicing your swing on The Ritz-Carlton O‘ahu, Turtle Bay's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
The Ritz-Carlton O‘ahu, Turtle Bay offers 443 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 65-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a health club. 5 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nalu Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
The Ritz-Carlton O‘ahu, Turtle Bay's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Turtle Bay Beach. Features include 5 outdoor pools, 4 restaurants, and a full-service spa.
  • Free WiFi
  • For dining with ocean views, stop by Alaia, one of the property's 4 restaurants
  • Valet parking and self parking available for a fee
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to facials, aromatherapy, or detox wraps at Nalu Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a golf course, 6 outdoor tennis courts, and a gym
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Turtle Bay Beach and 10 minutes by car from Sunset Beach
  • Dogs welcome for a fee (restrictions apply)
The Ritz-Carlton O‘ahu, Turtle Bay offers its guests a full-service spa, a golf course, 5 outdoor swimming pools, and 2 hot tubs. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge.

Business amenities include a 24-hour business center, 6 meeting rooms, and limo/town car service. Event space at this resort measures 27997 square feet (2601 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury The Ritz-Carlton O‘ahu, Turtle Bay. Parking is available for a fee.

This 5-star Kahuku resort is smoke free.

Alaia - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sunset - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Off the Lip - This lobby lounge overlooks the ocean. Open daily.
Roy's Beach House - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lei Lei's Bar & Grill - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access

Parking and public transport

  • Uncovered self parking on site (USD 41.88 per night; includes in/out privileges)
  • Secured uncovered valet parking on site (USD 41.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Alaia
  • Sunset
  • Off the Lip
  • Roy's Beach House
  • Lei Lei's Bar & Grill

Things to do

  • 5 outdoor pools
  • 6 outdoor tennis courts
  • 2 hot tubs
  • Fitness classes
  • Bike rentals
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horse riding/hire
  • Kayaking
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped hire
  • Segway hire/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (27997 square feet)
  • Meeting rooms - 6

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 92
  • Hardwood flooring in room
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 87
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Deep-soaking bath
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Oven
  • Fridge

More

  • Desk
  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 52.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 41.88 per night (in/out privileges)
  • Uncovered valet parking fee: USD 41.88 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bay Turtle
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort
The Ritz Carlton O‘ahu, Turtle
The Ritz Carlton O‘ahu Turtle Bay
The Ritz-Carlton O‘ahu, Turtle Bay Resort
The Ritz-Carlton O‘ahu, Turtle Bay Kahuku
The Ritz-Carlton O‘ahu, Turtle Bay Resort Kahuku

The Ritz-Carlton O‘ahu, Turtle Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1007 reviews
Rating 8 - Good. 148 out of 1007 reviews
Rating 6 - Okay. 44 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My all time favorite hotel in Hawaii.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria Melanie, So San Francisco

Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not a Five Star Experience, Despite The View
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
Stayed 9 nights in Nov 2024

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort, its staff, and the food. It was very expensive and parking was inconvenient if you did not use the valet services. Other than that, we thoroughly enjoyed our stay and would recommend it to anyone.
Stayed 7 nights in Oct 2024

8/10 Good

Steven

Stayed 5 nights in Oct 2024

10/10 Excellent

Jennifer Cyne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and hotel. Would highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not wait to revisit
Stayed 4 nights in Nov 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Tyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another amazing review for another amazing stay! The north shore of Oahu is the optimal Hawaii destination and a stay at Turtle Bay is a must! The views from any room you stay in are spectacular, the pools are amazing and love they provide you with Coola sunscreen so you don’t have to buy any or worry about any burns. The food (poke bowl by the pool) and drinks (famous Mai Tai) are things I dream about all year long. Counting down the days to go back and sit at the lobby bar at sunset with drink in hand.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Clifford, Westerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting on the North Shore of Oahu. Excellent amenities and right on a nice beach.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff and amenities. Have been multiple times to this hotel and the staff remember us! Service is exceptional. This is quite literally heaven on earth and I count the days to go back. Pools are amazing. Food and drinks, amazing. Many activities to do, you never have to leave the hotel if you don’t want.
Stayed 2 nights in Oct 2024

10/10 Excellent

Avi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort and can't imagine staying anywhere else! Will definitely return
Stayed 2 nights in Oct 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our only complaint was there were no books for sale on site. We are avid readers, and we ran out of books to read. Because the site is so secluded, finding books would require traveling into town. It would be so much more convenient if the hotel had books available in their on site store.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property with waves rolling in the bays on both east and west side. Excellent food and many dining options. Beautiful pool and pool bar area with close proximity to surfers. Incredible, challenging golf course. Primarily younger couples with babies or young children so not ideal for older couples. Hotel still being renovated to reach Ritz Carlton standards. Some corrosion in bathrooms and carpets worn.
Stayed 5 nights in Oct 2024

8/10 Good

LaTricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is gorgeous and the renovations to the resort are perfect.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
Stayed 14 nights in Oct 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Highly recommend!
Stayed 5 nights in Oct 2024

10/10 Excellent

Mitchell

Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Clean, beautiful ocean views, great pool area, wonderful experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 6 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this resort.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !
This is what Hawaii should be! its the gold standard. amazing amenities, amazing service. every bit worth it.
Stayed 3 nights in Oct 2024

6/10 Okay

Shannon

Travelled with partner
Liked: Cleanliness
It was an okay hotel. Seems to be very family friendly I thought it would be more intimate other than that it was ok.
Stayed 8 nights in Oct 2024