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Erya by Suria Johor Bahru

3.0 star property

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Photo gallery for Erya by Suria Johor Bahru

Miscellaneous
Outdoor pool
Lobby
Miscellaneous
Family Room, City View | Living area

Reviews

5.0 out of 10

Popular amenities

  • Room service
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Jalan Tenteram, Tanjung Puteri, 2899, Johor Bahru, Johor, 80300
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    11 min walk
  • Komtar JBCC
    13 min walk
  • Bazaar Karat (Rusty Market)
    13 min walk
  • Johor Bahru (JHB-Senai Intl.)
    37 min drive

Room options

View all photos for Deluxe Twin Room, City View

Minibar, in-room safe, iron/ironing board, WiFi

Deluxe Twin Room, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, iron/ironing board, WiFi

Deluxe Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, City View

Minibar, in-room safe, iron/ironing board, WiFi

Family Room, City View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe King

Minibar, in-room safe, iron/ironing board, WiFi

Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, City View

Minibar, in-room safe, iron/ironing board, WiFi

Deluxe King, City View

  • Sleeps 3
  • 1 King Bed

About this property

Erya by Suria Johor Bahru

Hotel with free parking, near Johor Bahru City Square
An outdoor pool, a business center, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers, and tour/ticket assistance.
Erya by Suria Johor Bahru offers 163 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include showers and bidets. Televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Erya by Suria Johor Bahru, you'll be within walking distance of Johor Bahru City Square. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes mountain biking and bike rentals
  • Within a 15-minute walk of Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex
Public spaces have free WiFi. Business amenities include a business center and meeting rooms. An outdoor pool, karaoke, and tour/ticket assistance are also featured at Erya by Suria Johor Bahru. Self parking is free.

This 3-star Johor Bahru hotel is smoke free.

Room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Room service available

Things to do

  • Bike rentals
  • Karaoke
  • Mountain biking
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Erya by Suria Johor Bahru

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Suria
Johor Bahru City Hotel
Suria City Hotel Johor Bahru
Suria City Johor Bahru
Suria Hotel
Suria City Hotel, Johor Bahru Hotel Johor Bahru
ēRYA SURIA Johor Bahru Hotel
ēRYA SURIA Hotel
ēRYA SURIA Johor Bahru
ēRYA by SURIA Johor Bahru
Erya by Suria Johor Bahru Hotel
Erya by Suria Johor Bahru Johor Bahru
Erya by Suria Johor Bahru Hotel Johor Bahru

Erya by Suria Johor Bahru Reviews

Reviews

5.0
Rating 10 - Excellent. 7 out of 171 reviews" "
Rating 8 - Good. 25 out of 171 reviews" "
Rating 6 - Okay. 52 out of 171 reviews" "
Rating 4 - Poor. 41 out of 171 reviews" "
Rating 2 - Terrible. 46 out of 171 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

4.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in May 2021

6/10 Okay

Chun Yiong

Not so good. Old furniture in room.. Need to change if wanting to attract more guests!
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stay was ok except that the noise from the outside is too noisy
Stayed 1 night in Mar 2019

6/10 Okay

David

Disliked: Property conditions & facilities, room comfort
Room
The room is not amazing and still little dusty. They should prepare to clean up and ready for AC because AC is very low air and not cold enough. I was feeling so wet during I was sleeping.
Stayed 3 nights in Oct 2018

8/10 Good

Lee

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everything is good but the shower water need to be fixed because the water drip is not very strong and is hard to bath.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

2/10 Terrible

Sarinah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untold truth
Parking was unsafe. In a bother building with no security! My brother's car was scratched :( In the website claimed that outdoor pool is one of the facilities, but actually the pool was in another building. The elevator has no censor! Always hit either my baby's stroller or my mom's wheelchair. Toilet was to. Bad drainage system. My brother's A.C. was spoilt. There are mosquitoes, made complaint and the maintenance placed the anti mosquitoes repellent thingy. The clock in the room is without a battery. Inform reception and they sent the maintenance guy who told us will replace the battery but till next day, no follow up action. My dad took the clock down to avoid us from any confusion. What a wasted family trip for us :(:(:(
Stayed 1 night in Aug 2018

8/10 Good

Nary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great service
When we first arrived was abit shocked with the overall condition of the hotel and the stale smell but the entire staff were so friendly and helpful that made our stay there wonderful and the room was clean and wheelchair accessible
Stayed 3 nights in Jul 2018

6/10 Okay

Khim

wifi not fast, hang

8/10 Good

Ang

Liked: Staff & service, room comfort
Had a pleasant stay!
It was an average hotel, with comfortable room and necessities. However, the bathroom can be improved further for the pressure of the shower head. The service staff is prompt in assisting us, we had an issue with the windows and aircon. Maintenance crew came within 5 minutes after we called the reception.

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly furnished, old and aircondition hot even at lowest settings. Hairdryer not available in room. Distinctive odor in room
Stayed 1 night in Feb 2018

4/10 Poor

ZAHITA

Disliked: Cleanliness, property conditions & facilities, room comfort
In a connecting room, one room ac not working, other room heater & tv was not working & the list goes on.
Stayed 1 night in Feb 2018

6/10 Okay

Khim

Stayed 1 night in Jan 2018

6/10 Okay

Khim

Disliked: Property conditions & facilities
waiting manager long time no show, got some one knock my door in night time.still no ans
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room
place ok.no wifi in room, no telephone to call room service. first time enter room. no towel provided..need to call room service..towel n bed sheet not so clean..this is what i faced.please improve your service.tq
Stayed 1 night in Dec 2017

2/10 Terrible

Gadz, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
staycation
disappointed
Stayed 1 night in Sep 2017

2/10 Terrible

amy , Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Woeful, dirty, not up to any reasonable standards
First room: the door didn't shut, beds hadn't been changed, chair was slimy, and there was shampoo on the floors. They agreed to move us- at least in this room the doors could close, but there were hairs in the beds and the shower was filthy. We needed to request toilet paper each day as it wasn't topped up, and we were only given partial roles. We booked in for three people, and were only allocated 2 towels (no face washers, and the towels were very stained and dodgy). The "hotel pool", was not at the hotel, but down a side alley in another buildings front yard, the tiles coated in algae and silt, and nowhere we could place our things while we swam
Stayed 4 nights in Sep 2017

8/10 Good

Roshmi

Liked: Staff & service, room comfort
It was ok
Stayed 3 nights in Jul 2017

8/10 Good

Cherylene, Selangor, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
PLS CHECK ROOM FACILITIES
booked 2 rooms for overnight stay. room was clean & comfortable... however, 1 room (416) AC not working properly but since it was night, d coolness was bearable but when sun is up the room became hot & humid. luckily we were checking out already. another 1 room (415) the heater wasn't working... as hot weather so no heater was bearable. Please check all rooms & make sure all facilities in the room is working before putting guests. Other then these 2, all other aspects of the hotel & the staff etc..etc.. were good.. so unfortunate the maintenance of AC & heater were overlooked.

8/10 Good

Koteeswara Prabhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
GOOD. However minimum requirement of customer it be provided.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel. Near the city and beach
Good hotel, clean and safe. However, the parking lot for guest is quiet far (2-3 min walking) and the parking is limited

8/10 Good

Siti

Liked: Room comfort
Recommended
Extremely close to jb ciq. About 8 mins walking distance. Nice comfortable room. For the price paid, it's extremely affordable. Would recommend to friends for a stay here.

6/10 Okay

Jeng Yui

Liked: Cleanliness, staff & service
IMPROVEMENTS TO BE DONE
TO BE IMPROVED ON- The fridge control was taken out, not able to adjust temperature. Shower area was too small. Only one socket to charge devices.

6/10 Okay

Verified traveller

Liked: Cleanliness

4/10 Poor

Jakaria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable smell in the room