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Swissôtel Jakarta PIK Avenue

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swissôtel Jakarta PIK Avenue

Sports facility
Restaurant
Garden
Bar (on property)
Swiss, Signature Room, 1 King Bed

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, Jakarta, Jakarta, 14470
  • Damai Indah Golf and Country Club
    11 min walk
  • The Chinese National
  • Jakarta Bojong Indah Station
    7 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    18 min drive

Room options

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Bathroom

Grand Room, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

  • 27 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Single Beds

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Room, 2 Single Beds

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Room, 1 King Bed

  • 27 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Twin Room, 2 Single Beds

  • 27 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss, Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Executive Room, 1 King Bed, Executive Level

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Grand Suite, 1 King Bed

Swiss, Grand Suite, 1 King Bed

Swiss, Grand Suite, 1 King Bed

  • 72 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Swiss Prestige)

Suite, 1 King Bed (Swiss Prestige)

Suite, 1 King Bed (Swiss Prestige)

  • 88 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Swiss Select)

Room, 1 King Bed (Swiss Select)

Room, 1 King Bed (Swiss Select)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Signature Room, 1 King Bed

Swiss, Signature Room, 1 King Bed

Swiss, Signature Room, 1 King Bed

  • 43 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Mercure Jakarta Pantai Indah Kapuk

Pool
Kids pool
Parking included
Free WiFi
4.2 out of 5, Very good, (297)
The price is €107
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Mercure Jakarta Pantai Indah Kapuk

About this property

Swissôtel Jakarta PIK Avenue

Luxury hotel connected to a shopping center in Pantai Indah Kapuk with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Swissôtel Jakarta PIK Avenue offers 412 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
With your stay at Swissôtel Jakarta PIK Avenue, you'll be connected to a shopping center and within walking distance of Damai Indah Golf and Country Club. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and complimentary bicycles
  • 5 minutes by car from Pantjoran Chinatown PIK and 6 minutes from Sedayu Indo Golf
Swissôtel Jakarta PIK Avenue offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a fitness center, and spa services are also featured at the luxury Swissôtel Jakarta PIK Avenue. Free self parking is available.

This 4.5-star Jakarta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 6:30 AM and 11:00 AM.
THE CHINESE NATIONAL - Onsite restaurant.
BROWNMILK - Onsite coffee shop. Open daily.
SUMMERS - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–11:00 AM: IDR 250000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • THE CHINESE NATIONAL
  • BROWNMILK
  • SUMMERS

Things to do

  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 968000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 250000 per person
  • Rollaway bed fee: IDR 968000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Swissotel Jakarta Pik Avenue
Swissôtel Jakarta PIK Avenue Hotel
Swissôtel Jakarta PIK Avenue Jakarta
Swissôtel Jakarta PIK Avenue Hotel Jakarta
Swissôtel Jakarta PIK Avenue (Opening September 2019)

Swissôtel Jakarta PIK Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 143 reviews" "
Rating 8 - Good. 41 out of 143 reviews" "
Rating 6 - Okay. 11 out of 143 reviews" "
Rating 4 - Poor. 8 out of 143 reviews" "
Rating 2 - Terrible. 6 out of 143 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Maria, Tagelswangen

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel reasonably close to the airport. Lots of traffic so if you need to be in the city allow time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rubijanto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice and great location to go around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Stayed 1 night in Jul 2024

8/10 Good

May

Stayed 2 nights in Jun 2024

8/10 Good

Andajani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rest after a long flight.
Conveniently located in the new area of PIK, North Jakarta and linked a nice mall. Attentive and friendly staff who aim to please the client. Pool and gym are clean and well-attended. We had room service for a late dinner (Soto Ayam), food delivered promptly and tasted good. Great introduction to Jakarta after a long flight. Thanks Swissotel!
Stayed 2 nights in May 2024

10/10 Excellent

Yi-Tee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location. Just beside PIK Avenue which is a mall for daily food needs. Also walking distance to other restaurant on the streets.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

EDMUND TAN BAK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Housekeeping Lady
Housekeeping lady was nice. I was not feeling well and the lady from housekeeping left me a get well-note after she cleaned the room. Gave me more bottles of water and ask me to hydrate myself in her message. She must have seen the medication on the table.
Stayed 2 nights in Mar 2024

10/10 Excellent

Enid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Kenn

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel Management to review.
I booked a king size bed but they gave me 2 super single places together. Meaning I can only sleep on either side which was very uncomfortable. Towels were placed in shower!!!! Which will be wet when using the shower.
Stayed 2 nights in Mar 2024

8/10 Good

leslie, Lilyfield

Travelled with partner
Liked: Amenities
Great location
Stayed 3 nights in Feb 2024

10/10 Excellent

Ananda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good experience. Nice decor. One feedback, the room was too cold but when turning on the heating it didnt work. There is a sewage smell in the toilet for room1948.
Stayed 2 nights in Feb 2024

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
There was no hot water for my shower - even after running the water for 10 minutes. Just 1 person to check people in dispite the hotel being busy. Had to wait to long to get check in. The price is too high for this kind of service
Stayed 1 night in Jan 2024

8/10 Good

ALVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, will stay again. 100%
Stayed 2 nights in Jan 2024

8/10 Good

BASSAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good staff and it's connected to the PIK mall also it's near the airport 10 minutes the area around is good also they good swimming pool.
Stayed 1 night in Dec 2023

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed last August and I love it. I booked again for my brother last Monday and he have no complaints. The staffing are so friendly and helpful. The hotel close to the mall, foods area and others entertainment. The service was great. My only concern is just kinda too dark in the hallway going to the rooms need more bright lights. But I’ll definitely stay again at this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Collin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Kelvin

Stayed 1 night in Oct 2023

6/10 Okay

Chang Hyup

Liked: Amenities
Basic quality.. Breakfast was good which costs IR302k = USD20 No bath tub, just shower booth Shopping mall is right next to hotel, but most of stores close at 10pm.
Stayed 3 nights in Sep 2023

8/10 Good

Tow Hin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not bad , breakfast not so
Stayed 5 nights in Aug 2023

2/10 Terrible

Anna

Stayed 1 night in Mar 2023