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The Douglas Hotel

4.0 star property

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Photo gallery for The Douglas Hotel

Exterior
Exterior
Panoramic Suite, Sea View
Classic Suite, Balcony, Sea View
Panoramic Suite, Sea View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Shore Road, Brodick, Isle of Arran, Scotland, KA27 8AW
  • Brodick Isle of Arran Ferry Terminal
    ‪2 min walk‬
  • Arran Coastal Way
    ‪9 min walk‬
  • Brodick Golf Club
    ‪12 min walk‬
  • Glasgow (PIK-Prestwick)
    ‪87 min drive‬

Room options

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View

Executive Double Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, Sea View

Panoramic Suite, Sea View

Panoramic Suite, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Suite, Balcony, Sea View

Egyptian cotton sheets, premium bedding, in-room safe

Classic Suite, Balcony, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

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About this property

The Douglas Hotel

Victorian hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a refrigerator in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and laundry facilities.
The Douglas Hotel offers 21 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 40-inch Smart televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Isle of Arran hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Douglas Hotel, you're just a quick walk from Brodick Isle of Arran Ferry Terminal. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at The Douglas Bistro, a bistro with ocean views
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 12 minutes by foot from Brodick Golf Club and a 2-minute drive from Arran Heritage Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Douglas Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Isle of Arran hotel.

The Douglas Bistro - Overlooking the ocean and garden, this bistro serves breakfast and dinner. A children's menu is available. Reservations are required.
The Douglas Bar - Overlooking the ocean and garden, this bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Douglas Bistro
  • The Douglas Bar

Things to do

  • Private picnics

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Shared fridge

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: GBP 25.00

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 3 and January 18.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00
  • Rollaway bed fee: GBP 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Douglas Hotel Isle of Arran
Douglas Isle of Arran
The Douglas Hotel Hotel
The Douglas Hotel Isle of Arran
The Douglas Hotel Hotel Isle of Arran

The Douglas Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 145 out of 190 reviews
Rating 8 - Good. 35 out of 190 reviews
Rating 6 - Okay. 8 out of 190 reviews
Rating 4 - Poor. 1 out of 190 reviews
Rating 2 - Terrible. 1 out of 190 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sherlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jui tang

Stayed 1 night in Oct 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Very special. Beautiful huge executive room. Staff so welcoming. Great cocktails at bar, great menu. Tasty breakfast. Hotel very close to ferry. Next to supermarket. Across from beach. Couldn’t have asked for more
Stayed 1 night in Oct 2024

10/10 Excellent

Elena, Los Alamos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Good food,clean rooms and lovely staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Douglas Hotel. One of the nicest places we stayed in Scotland.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite place to stay on Arran
Beautiful view just a short distance from the Brodick ferry terminal.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing, grand and still boutique hotel in the heart of the hamlet of Brodick. Our room was enormous, with even larger views. The staff was charming and helpful, from reception to the waitstaff at the rather excellent restaurant. I think this is the place to stay when in Arran. I will be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

James, O'Fallon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at the Douglas was beyond our expectation. Friendly staff who went the extra mile to insure we were well taken care of during our time on the isle of Arran. Food was excellent. Our entire party of 9 (five rooms) all want to return again in the future.
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So relaxing
The whole experience was fantastic from the greeting at reception, quality of the food, chef and restaurant staff brilliant. Top quality hotel, dog friendly. One of the best hotels i have stayed in.
Stayed 2 nights in May 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Brodick
Lovely hotel and a great location in the heart of Brodick. Staff were friendly and helpful. Really enjoyed our stay.
Stayed 3 nights in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Mark

Stayed 2 nights in Aug 2023

10/10 Excellent

Andy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was excellent,including the weather
Stayed 3 nights in Sep 2022

10/10 Excellent

Timothy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice facility. Top notch in all regards
Stayed 2 nights in Jun 2022

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini break
Could not fault the hotel or staff
Stayed 2 nights in Jun 2022

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Lovely place to stay - good rooms, excellent food, super helpful staff
Stayed 2 nights in Jun 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located for the ferry and with wonderful views, this hotel is well-run with friendly, helpful staff. The rooms are spacious and very comfortable. The menu has plenty of variety and the food was high quality. Booking a table, even in the bar, is strongly advised. There’s plenty of outside space for when the weather permits.
Stayed 3 nights in Apr 2022

6/10 Okay

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spent two nights with family over Easter weekend. Rooms are large with tea coffee available NO WATER. Food - OK, not great Service/staff - mainly friendly and helpful. Location - great If weather not good there is very limited lounge area to relax and chat
Stayed 2 nights in Apr 2022