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Hotel Bergjuwel

4.0 star property

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Photo gallery for Hotel Bergjuwel

Exterior
Exercise/lap pool
Sauna, steam room, Turkish bath/hammam, body treatments
Standard Double Room, Balcony, Mountain View (Sonnenstein) | Room amenity
Bicycling

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pool
  • Spa
  • Housekeeping

Explore the area

Map
Stubaitalstraße 50, Neustift Im Stubaital, Tirol, 6167
  • Elfer Gondola
    ‪7 min walk‬
  • Ski Lift Neustift
    ‪8 min walk‬
  • Elferbergbahn
    ‪8 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪33 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom, Balcony, Mountain View (Sonnenstein)

Family Apartment, 1 Bedroom, Balcony, Mountain View (Sonnenstein)

Family Apartment, 1 Bedroom, Balcony, Mountain View (Sonnenstein)

  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Balcony, Mountain View (Sonnenstein)

Comfort Double Room, Balcony, Mountain View (Sonnenstein)

Comfort Double Room, Balcony, Mountain View (Sonnenstein)

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony, Mountain View (Sonnenstein)

Standard Double Room, Balcony, Mountain View (Sonnenstein) | Room amenity

Standard Double Room, Balcony, Mountain View (Sonnenstein)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Stubaierhof

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (58)
The price is €372
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel Stubaierhof

About this property

Hotel Bergjuwel

Mountain ski retreat with full-service spa and indoor pool
After a day on the slopes, return to Hotel Bergjuwel to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa. Change of towels is available on request.
Hotel Bergjuwel offers 23 accommodations with safes and bathrobes. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Hotel Bergjuwel, you're just a quick walk from Elfer Gondola. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with reflexology, facials, or body scrubs at the spa
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Onsite recreation includes a steam room, a sauna, and complimentary bicycles
  • Within a 10-minute walk of Elfer Gondola and Ski Lift Neustift
  • Pets welcome for a fee (restrictions apply)
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy mountain biking and rock climbing. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Hotel Bergjuwel helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. This ski hotel also offers a sauna and ski passes. Self parking is free.

Smoking is allowed in designated areas at this 4-star Neustift Im Stubaital hotel.

Onsite venue - This restaurant specializes in local cuisine.
Room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Bike tour information
  • Bike shop
  • Cross-country skiing
  • Downhill skiing
  • Electric bike charging stations
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Snowboarding
  • Steam room

Family friendly

  • Arcade/games room
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Ski equipment hire
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Free rollaway beds
  • Heating

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 7 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 7 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Bergjuwel
Bergjuwel Hotel
Bergjuwel Neustift Im Stubaital
Hotel Bergjuwel
Hotel Bergjuwel Neustift Im Stubaital
Hotel Bergjuwel Hotel
Hotel Bergjuwel Neustift Im Stubaital
Hotel Bergjuwel Hotel Neustift Im Stubaital

Hotel Bergjuwel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great day to watch the cows come home! Surrounded by beauty everywhere, cozy hotel with excellent staff to take care of us. Large rooms with very comfortable beds. Nice pool with Jacuzzi sauna steam room downstairs made for a nice relaxing two nights. Phenomenal. Especially breakfast!!
Stayed 2 nights in Sep 2024

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location for your wintersport activities
Nice location close to Innsbruck, access to Stubai Glacier in 15 minutes. The welcome was very warm, and the spa section a great addition after a day of skiing. 23 rooms in total means that you feel taken care of very quickly.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Neustift
Very well equipped typically Austrian Hotel with a decent breakfast and very attentive staff. Pool is small but well maintained and Sauna is great. Location is excellent and plenty of free parking.
Stayed 5 nights in Feb 2020

8/10 Good

stephen, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base, however close to a main road
Nice hotel, very friendly staff. Dinner is served at sister hotel and set menu was very good. My only negative about the hotel is the proximity to then main road which can be noisy.
Stayed 2 nights in Jul 2019

8/10 Good

Anna Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice but not value for Money
The room was very large and clean, however for the cost it was very outdated and tired. The breakfast was sweet and a lot of effort went into making the tables looks lovely, a great selection of breads, but very basic otherwise. The pool was a huge plus, as was the ski room for all our equipment, very well organised, but still over all I feel we paid 5 star prices for a 3 star hotel. There was also no dinner and we had to trek out after a hard day skiing to find dinner.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

André

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt (ohne Kinder) war rundherum gelungen. Sehr saubere Zimmer, tolle Lage für Unternehmungen sowie ein reichhaltiges Frühstücksbuffett. Nach einer anstrengenden Wanderung fühlten wir uns in dem Wellnessbereich sehr wohl und konnten entspannen. Der Service und das Personal waren vom Einchecken bis zur Abreise immer freundlich und hilfsbereit. Vielen Dank für einen gelungenen Aufenthalt.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles perfekt
Upgrade auf ein top Zimmer, super Frühstück wie auch das Abendessen. Sehr freundliches Personal. Bushaltestelle Rain gleich in der Nähe.
Stayed 3 nights in May 2024

10/10 Excellent

Milja

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr schön
Stayed 1 night in Aug 2021

10/10 Excellent

Anders

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergjuwelen Juvel
Fantastiskt familjärt och trevligt hotell. Trevliga rum. Bra frukost. Man fick fin info kring skidbussar. Lite synd att receptionen stängde så tidigt då man kanske ville hänga lite efter middagarna.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich. Das Frühstück war vielseitig, frisch und lecker. Es gab viele verschiedene Brote, Kuchen, Müesli, Fleisch, Käse, Lachs. Neben diversen Fruchtsäften, konnte man frische Gemüsesäfte mit einem Entsafter selber zubereiten. Sogar Champagner konnte man zum Frühstück trinken :)
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal. Super Ausstattung. Pool war etwas kühl. Frühstück super!
Stayed 1 night in Oct 2019

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med en fint indendørs poolområde.
Stayed 1 night in Jul 2019

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel with staff that did their best to secure we had a good stay in Stubaital..
Stayed 4 nights in Jul 2019

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt mysigt hotell med idyllisk omgivning. Rekommenderas!
Stayed 1 night in Jul 2019

10/10 Excellent

Kristof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klasse
Ich wurde freundlich empfangen, der Aufenthalt wurde mit von den überaus freundlichen Personal sehr angenehm gemacht
Stayed 6 nights in Jul 2018

10/10 Excellent

bas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel, heerlijk ontbijt
geen nadelen. ook de ligging iets buiten het centrum is geen probleem.
Stayed 3 nights in Mar 2018

10/10 Excellent

Bernt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Merja, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erittäin hyvä hotelli hiihtolomalle
Viikonlopun hiihtomatka. Erittäin hyvä palvelu, henkilökunta opasti ravintolaan, hiihtobussille, vuokraamoon jne.