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Holiday Inn Indianapolis Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Reception
Restaurant
Lobby sitting area
Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Hot tub
  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
515 S West St, Indianapolis, IN, 46225
  • Lucas Oil Stadium
    ‪4 min walk‬
  • Victory Field
    ‪9 min walk‬
  • Indiana Convention Center
    ‪10 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, (1008)
The price is €142
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr by IHG

About this property

Holiday Inn Indianapolis Downtown by IHG

Hotel with a fitness center, a short walk to Lucas Oil Stadium
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Housekeeping is available on request.
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Indianapolis Downtown by IHG. During your stay, you're just a quick walk from Lucas Oil Stadium. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Lucas Oil Stadium and 10 minutes by foot from Indiana Convention Center
Holiday Inn Indianapolis Downtown by IHG offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Indianapolis Downtown by IHG. Parking is available for a fee.

This 3-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Indianapolis Downtown by IHG has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7.95-18.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (1173 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between January 7 and January 11.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1010 reviews
Rating 8 - Good. 277 out of 1010 reviews
Rating 6 - Okay. 147 out of 1010 reviews
Rating 4 - Poor. 87 out of 1010 reviews
Rating 2 - Terrible. 71 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only 1 elevator worked. Water leak through ceiling in bathroom and closet.
Stayed 3 nights in Nov 2024

6/10 Okay

Taylor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Perfect if you want a cheap place next to the stadium. Horrible parking, be prepared. Our room was not very clean, that was disappointing. The whole place seems dated, and not well kept.
Stayed 1 night in Nov 2024

6/10 Okay

Chloe

Liked: Staff & service
It was cool
I enjoyed my stay. The staff was phenomenal but the room smelled like pickles and vinegar.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came to town to watch the Lions Colts game. The hotel was so close to Lucas Stadium.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking distance to Lucas oil field
Stayed 2 nights in Nov 2024

6/10 Okay

Sabrina

Stayed 1 night in Nov 2024

8/10 Good

Joshua Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Gerta G.

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Pang

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel could use some help with cleanliness. Hotel room: bathroom was dirty, toilet stains- nasty and yellow, worst never that I’ve seen. Only 3 towels, could at least have 4 in the bathroom. Shower and sink clogs up and drains slowly. When asking the front desk for Kleenex there was none because all supplies were with housekeeping. Bed had hair on bedsheets, questioning cleanliness. Coffeemaker didn’t work to well.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Everything was great. Staff was very friendly and accommodating. We were able to check in early. Room was very clean. Easy walk to Lucas Oil stadium. Parking lot very well lit.
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with family
Stayed 1 night in Nov 2024

6/10 Okay

Rachel and David

Travelled with partner
Disliked: Staff & service
The only real bright spot during our stay was the bartender! He was amazing. He was super busy but stayed extremely kind, positive, and attentive. The front desk staff was not pleasant during any of our interactions. The room was average.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 2 nights in Nov 2024

10/10 Excellent

Dolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fun time!
We came for our anniversary and to go to the Colts game. It was a lovely stay comfortable bedding, quiet, good food and drinks. We will be back in the summer just to get away.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Elevator broke, understandable things happen but inconvenient. I had only 1/3 of a roll of toilet paper, no extra in room, and there were whiskers in shower soap dish from previous person. staff very nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

IVAN

Business traveller
Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

6/10 Okay

Thomas, Jacksonville

Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Oct 2024

4/10 Poor

MaryAlice

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in after 4 we might have a room for you
Check in was at 4. But at 5pm they didn’t have any clean rooms available! They were putting people on a call list! They’ll call you when your room is ready!!??!??
Stayed 1 night in Oct 2024

10/10 Excellent

Ra Sheeda

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jaccy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Jaccy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect for attending an event at Lucas Oil Stadium.
Stayed 2 nights in Oct 2024