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Candlewood Suites Indianapolis - South, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Indianapolis - South, an IHG Hotel

Suite, 1 Bedroom
Exterior
BBQ/picnic Area
Exterior
Fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking included

Explore the area

Map
1190 N. Graham Rd, Greenwood, IN, 46143
  • Franciscan St. Francis Health - Indianapolis
    6 min drive
  • Taco Bell
    3 min drive
  • Indianapolis Station
    15 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    26 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Kitchen

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Kitchen

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Candlewood Suites Indianapolis - South, an IHG Hotel

Suburban hotel with a fitness center and a 24-hour business center
This hotel features a fitness center, a 24-hour business center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Indianapolis - South, an IHG Hotel offers 83 accommodations with DVD players and safes. Televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Greenwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Indianapolis - South, an IHG Hotel. During your stay, you'll be close to Craig Park. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 6 minutes by car from Greenwood Park Mall and 8 minutes from Craig Park
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Indianapolis - South, an IHG Hotel. Self parking is free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • DVD player
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch HDTV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 150 per accommodation, per stay
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Indianapolis South
Candlewood Suites Indianapolis South Greenwood
Candlewood Suites Indianapolis South Hotel
Candlewood Suites Indianapolis South Hotel Greenwood
Candlewood Suites Indianapolis - South Hotel Greenwood
Candlewood Suites Inanapolis

Candlewood Suites Indianapolis - South, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 223 out of 425 reviews" "
Rating 8 - Good. 113 out of 425 reviews" "
Rating 6 - Okay. 45 out of 425 reviews" "
Rating 4 - Poor. 26 out of 425 reviews" "
Rating 2 - Terrible. 18 out of 425 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Amber

Travelled with family
Disliked: Amenities
Did not like it, power went out one night for a rew hours. Then they don't change your garbage or bring you fresh towels, you have to take them down yourself.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sulayman

Stayed 2 nights in Aug 2024

10/10 Excellent

Suratsavadee

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been renovated since its original construction, but maintenance and cleanliness are clearly not a priority. We rented several rooms, one of which stank like a combination of spoiled fish and mildew. A/C unit was so loud you couldn't have a normal conversation when it was running. Faucet in the tub ran in a small, but steady stream that you couldn't stop. Another room has the same tub issue. Also, the dishwasher wasn't attached to the counter top and fell forward from the countertop when you opened its door. You're expected to empty your own trash cans as maids only do so on weekends. If you want clean towels mid week, you need to bring your dirty ones to the front desk and exchange for clean ones. Night clerk couldn't figure out the computer and took ten minutes to check us out on last day. Nice view of corn fields across the street and weed-covered lot in front of the building.
Stayed 14 nights in Aug 2024

8/10 Good

Bryan

Stayed 1 night in Aug 2024

4/10 Poor

Terrance

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room had a smell due to the air conditioner leaking water on the carpet The TP was the worst I've ever had to use. Bring your own.
Stayed 4 nights in Jul 2024

8/10 Good

julia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location of this property was ideal for my husband and I. It is away from most traffic and all the busyness of the city, but it was just minutes to everything we could need or want to go to. The hotel staff was very friendly and quickly became friends. Although the hotel does have a "lending locker" which allows you to borrow small appliances, games, and such, the small appliances I tried to borrow had not been taken care of properly and were useless. The maintenance of the property also could use more attention. The door to our bedroom was damaged but still usable, areas of the wall needed repainted, water pressure was very low, and our toilet had a leak, rocked when you sat on it, and filled completely before it would go down. We constantly wondered if it was going to overflow. The market had a great selection of food items to purchase including frozen and refrigerated items but they were all highly overpriced. For the price of the room, you would expect to at least have a free continental breakfast but there would be no space for anyone to sit and enjoy it. The lobby was small with a tv and a couple of uncomfortable couches/benches. If the need were to arise again, I would probably stay but with a lot lower expectations. It is far from a top notch hotel, but it is also not a roach motel either. If you stay with the expectations of it being a lower middle class to middle class hotel, then your expectations will be met.
Stayed 7 nights in Jul 2024

10/10 Excellent

Veronica

Stayed 1 night in Jul 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Denise

Stay away!!
When we arrived- staff was vacuuming the lobby and didn't stop to check us in. We had to wait for them to finish. When we got to our room, we found 4 large dead bugs on the floor. Clearly wasn't vacuumed prior to our stay. When we went to get dishes for the food we were preparing- 3 out of 4 plates and bowls had food on them. Disgusting! When checking the bathroom- it was clear that it hadn't been cleaned either. There was also a layer of dust on everything and the beds were sloppily put together. I took pictures of everything and went downstairs to the front desk. They originally offered me points on my IHG account- later they offered to comp me one of the 3 nights. Clearly there's management and staffing issues. We will not be back to this location.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Everything is the bathroom was cheaply made and constructed. We felt the sink might come off the wall if leaned on. The water kept dripping after turning the shower off. Supposedly we were in a handicap room but it was a regular tub. Thank God we didn’t need a walk in tub. We did like the courtesy call. Unfortunately we didn’t experience the shower until afterwards. The desk people were nice and check in was easy but the room was put together cheaply. We will not stay here again. There are many nicer hotels in the area.
Stayed 1 night in Jun 2024

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Damien was welcoming to the property. The property was a little dated.
Stayed 2 nights in May 2024

2/10 Terrible

Deborah, The Villages

Didn’t stay here
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not staying here again
The toilet was clogged, the phone in my room did not work, I could not reach the front desk with my personal phone as it would ring once and then go to a busy signal, no response to an email sent as suggested by the chat concierge.
Stayed 1 night in Jun 2024

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Bryan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great stay but surrounded by fields and very windy. Other than that no complaints!!
Stayed 3 nights in May 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Alisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room
Stayed 2 nights in May 2024

6/10 Okay

Carrie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was EXCELLENT. Tried three rooms, due to bad smells. I ended up in one that after the spray fragrance settled, reeked of smoke. I’m not sure how this location got 8.6 stars. Again, staff is great but property is badly in need of renovations and a thorough cleaning in the common areas. I definitely wouldn’t stay here again and if my reservation had been for longer than one night, I would’ve switched locations.
Stayed 1 night in May 2024

4/10 Poor

Jordan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The room was outdated and the shower was not cleaned properly. Hair was left in the drain and old soap was still on the shower ledge. We were also put in an adjoining room without warning and were not able to switch upon request.
Stayed 1 night in May 2024