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Hyatt Regency Waikiki Beach Resort & Spa

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Waikiki Beach Resort & Spa

On the beach, beach towels
Lobby
Couples treatment room(s), sauna, body treatments, aromatherapy
Exterior
On the beach, beach towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly

Explore the area

Map
2424 Kalakaua Ave, Honolulu, HI, 96815
  • Waikiki Beach
    1 min walk
  • Kuhio Beach Park
    3 min walk
  • International Market Place
    6 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    30 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (with Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (with Roll-in Shower)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Ocean View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse (Suite)

Penthouse (Suite)

Penthouse (Suite)

  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Diamond Head)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed (Waikiki View)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Oceanfront

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Waikiki)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Waikiki)

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (with Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (with Roll-in Shower)

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Oceanfront

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Waikiki View)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront (Diamond Head)

Room, 1 King Bed, Oceanfront (Diamond Head)

Room, 1 King Bed, Oceanfront (Diamond Head)

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Diamond Head)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Oceanfront (Diamond Head)

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (High Floor, Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View (High Floor, Waikiki View)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (High Floor)

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (High Floor, Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (High Floor, Waikiki View)

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (High Floor)

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

55-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Oceanfront

  • 81 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Waikiki View)

  • 81 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Regency Waikiki Beach Resort & Spa

Ocean-view resort with poolside bar, near Kuhio Beach Park
Catch some rays at the beach or spend the day relaxing at Hyatt Regency Waikiki Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Hyatt Regency Waikiki Beach Resort & Spa offers 1230 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to lanais. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Na Ho'ola Spa has 16 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Waikiki Beach Resort & Spa. During your stay, you'll be connected to a shopping center, and just a quick walk from Waikiki Beach. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 coffee shops/cafes. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine with ocean views at Shor Restaurant, one of the property's 4 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with facials, hot stone massages, or body wraps at Na Ho'ola Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a sauna, and bike rentals
  • Guests really like the accommodations for the spaciousness, cleanliness, and overall comfort
  • Just a 3-minute walk from Kuhio Beach Park and 6 minutes by foot from International Market Place
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Waikiki Beach Resort & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this resort measures 10000 square feet (929 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the eco-certified Hyatt Regency Waikiki Beach Resort & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this Honolulu resort.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
Shor Restaurant - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and light fare.
Kai Coffee - Onsite coffee shop. Open daily.
Tucker & Bevvy - This café serves breakfast, lunch, and light fare. Open daily.
The Buffet at Hyatt - This buffet restaurant overlooks the ocean. Open daily.
SWIM - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 55 per night; includes in/out privileges)
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 44.95-44.95 for adults and USD 6.00-44.95 for children
  • 4 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar

Restaurants on site

  • Shor Restaurant
  • Kai Coffee
  • Tucker & Bevvy
  • The Buffet at Hyatt
  • SWIM

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • A hot tub

Family friendly

  • Children's games
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10000 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Beachfront location
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Front entrance ramp
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 57.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 44.95 to 44.95 for adults, and USD 6.00 to 44.95 for children
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-046-203-2896-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property's TAT number is TA-020-671-2832-01.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Regency Waikiki Beach
Hyatt Regency Waikiki Beach Resort
Hyatt Waikiki Beach
Hyatt Waikiki Beach Resort
Resort Waikiki Beach
Waikiki Beach Hyatt
Waikiki Beach Hyatt Regency
Waikiki Beach Resort
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Regency Waikiki Resort Spa
Hyatt Honolulu
Hyatt Regency Waikiki Beach Resort & Spa Hawaii/Honolulu
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki & Spa
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki Beach Resort & Spa Resort

Hyatt Regency Waikiki Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2263 out of 3774 reviews" "
Rating 8 - Good. 895 out of 3774 reviews" "
Rating 6 - Okay. 358 out of 3774 reviews" "
Rating 4 - Poor. 136 out of 3774 reviews" "
Rating 2 - Terrible. 122 out of 3774 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Hotel is facing the beach, walking distance. Convenient to go shopping
Stayed 4 nights in Sep 2024

10/10 Excellent

Angelica, Bethlehem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Yuan Soon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s fantastic to be at Hyatt and we enjoyed our stay a lot. The ocean view from our room is spectacular and I couldn’t forget the view even until I’m back home from holiday. Room is very spacious and comfortable. Hyatt Regency is huge and the place is very clean. Staff are kind, polite and nice. However during 4-6pm is a peak period at the lift lobby and we often have to wait very long to get up/down. However, the pool is very small and is not ideal for proper swim. It’s at best for guest to soak yourself wet during the hot weather. Their gym facility is fantastic and I enjoyed using the gym there.
Stayed 8 nights in Jul 2024

10/10 Excellent

Trisha

Liked: Amenities
Location was great. Close to the beach, shopping and restaurants.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jereeda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved my stay here. the rooms are so spacious which i love, i stayed in the EWA tower and my sister stayed at the Diamond tower and BOTH views are so breathtaking. So many stores and restaurants nearby that are walking distance! Can’t forget that the beach is walking distance as well! and the hotel lets you use their towels AND beach chairs if needed. Already excited to book my next stay with Hyatt.
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephanie, Centre Hall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Kathleen

Stayed 7 nights in Jul 2024

2/10 Terrible

nancy

Travelled with family
Disliked: Staff & service, property conditions & facilities
We booked 1 room for 3 people with 1 king bed sofa bed, city view. Total price including tax, resort fee $362.0 We had to change room 2 times!! - First room, the room did not have sofa as shown in the original Expedia's photo when we booked. Room was next to elevator. - Change to 2nd room, 2 queen beds. The room was on the 6th floor with almost no city view. Most of the view was roof top of the hotel lobby, and construction site. Worse, the beg had beg bug. Reported to front desk. Front desk said manager will contact us, but no one called. - Due to bug beg issue, we complained again, changed room again. This time the room was even one floor lower, on the 5th floor right above the lobby's roof top level. From window view, all we saw for city view was mostly the roof top, and construction crane, instead. Worse, The toilet tank was leaking, so the noise of water refilling up the toilet water tank kept coming up in every 30 minutes, day and night. So tired to complaint. We paid $362 a night for 5 nights with all of the inconvenience as stated above. It was our first experience stay with Hyatt, and it will be our last.
Stayed 5 nights in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff.
Stayed 1 night in Sep 2024

6/10 Okay

Khai

Travelled with family and small children
Location was in an active area which was what we were looking for. Farmers market in the hotel first floor on Tuesdays. Good mixture of food options (high and low prices) nearby, walking distance. Parking was expected to be pricey but a surprise surcharge totaling over $120/night for parking was… a surprise. I wished the valet folks would have shared the total charge per night ($70 parking fee price AND the $58 service charge) so I could have changed my plans where I did not spend $1,000 on parking.
Stayed 7 nights in Sep 2024

10/10 Excellent

LYNNE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Central and staff very nice
Stayed 4 nights in Aug 2024

10/10 Excellent

hyeran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, its a very nice hotel and the location is great. front desk staff can be little more pleasent. we would still come back to this hotel.
Stayed 5 nights in Sep 2024

6/10 Okay

Armon

Travelled with partner
Didn't like self parking. Was not told it would be 55.00$ a day and 70.00$ a day for valet. Difficult to get to parking on 1st arrival.
Stayed 5 nights in Sep 2024

2/10 Terrible

Karol

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Kelly McCann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our view was amazing. So close to everything we wanted to see
Stayed 4 nights in Sep 2024

2/10 Terrible

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The parking is terrible and I’ll never go back
Stayed 3 nights in Sep 2024

10/10 Excellent

Sheryl, Bangor

Stayed 1 night in Aug 2024

8/10 Good

Jason

Stayed 7 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Staff & service, amenities, property conditions & facilities
Out the front door, 20 ft from street corner and beach directly across the street
Stayed 6 nights in Sep 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

David Arthur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly
Stayed 4 nights in Sep 2024

6/10 Okay

Raychelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I was there from Sept 6-13. First, thing is that they had a party there with loud music until 10pm. They did let me know the pool area was closing early for an event but the hotel didn't mention anything about loud music. Secondly, we were charged a resort fee when we couldn't use the pool area for that day and from Tues-Fri the hot tubs was not working properly. I was told it was going to be fixed but still wasn't working properly when I checked out 09/13/2024. Also, the pool and hot tub area should have grip padding around them to prevent guest from falling.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sheryl, Bangor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel. The pool is on the 3rd floor & is really nice. There is a restaurant beside the pool. This is where you can get the free beach chairs signed out to your room. Waikiki is across the street, & the chairs are so helpful. Food is expensive-breakfast buffet is like $60. Coffee shop on ground floor is pretty reasonable. Stores have nice quality items. Plenty of nearby places to eat. Would stay there again definitely.
Stayed 1 night in Aug 2024

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Right where you need to be
Stayed 4 nights in Sep 2024