Mandarin Oriental, Hong Kong

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Hong Kong

Exterior detail
Hypo-allergenic bedding, minibar, in-room safe, desk
Executive lounge
Indoor pool
Couples treatment room(s), hot tub, body treatments, hydrotherapy

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

Map
5 Connnaught Road, Central, Hong Kong
  • Landmark Shopping Area
    4 min walk
  • IFC Mall
    4 min walk
  • Lan Kwai Fong
    6 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    32 min drive

Room options

Club Twin Room (Statue Square View)

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed (Statue Square View)

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Mandarin, Club Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Twin Room, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite (Lichfield)

  • 80.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Superior Twin Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Superior Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room - King

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Twin Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Meiji)

  • Sleeps 3
  • 1 King Bed

Junior King Suite

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Macau)

  • Sleeps 3
  • 1 King Bed

Suite (Tamar)

  • Sleeps 3
  • 1 King Bed

King Suite - City View

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Room, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

King Room - Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Twin Room, 2 Single Beds (Statue Square View)

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

King Room - Statue Square Room

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Twin Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Room - City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room - Twin

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite (Howarth)

  • Sleeps 3
  • 1 King Bed

Suite (Status Sqaure)

  • 72 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

King Suite - Harbour View

  • 72.0 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Mandarin Oriental, Hong Kong

Luxury Hong Kong hotel connected to a shopping center, steps from Legislative Council Building
This hotel features a full-service spa, an indoor pool, and a restaurant. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Mandarin Oriental, Hong Kong offers 447 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. Smart televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Mandarin Oriental, Hong Kong. During your stay, you'll be connected to a shopping center, and just a quick walk from Lan Kwai Fong. Enjoy features like a full-service spa, an indoor pool, and a restaurant.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, manicures and pedicures, or body treatments at The Mandarin Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Legislative Council Building and Landmark Shopping Area
Mandarin Oriental, Hong Kong offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. A sauna, spa services, and multilingual staff are also featured at the luxury Mandarin Oriental, Hong Kong. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Mandarin Oriental, Hong Kong has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Mandarin Oriental, Hong Kong is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (HKD 190 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (HKD 190 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Valet parking on site (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 372 for adults and HKD 251 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Composting
  • Desk
  • Eco-friendly cleaning products used
  • In-room massage
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 600.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 372 for adults and HKD 251 for children
  • Fee for in-room wireless internet: HKD 190 per day (rates may vary)
  • Fee for in-room wired internet: HKD 190 per day (rates may vary)
  • Fee for wireless internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hong Kong Mandarin Oriental
Mandarin Oriental
Mandarin Oriental Hong Kong
Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Hotel Hong Kong
Mandarin Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental, Hong Kong Hotel
Mandarin Oriental, Hong Kong Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong

Mandarin Oriental, Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 703 out of 847 reviews" "
Rating 8 - Good. 103 out of 847 reviews" "
Rating 6 - Okay. 19 out of 847 reviews" "
Rating 4 - Poor. 10 out of 847 reviews" "
Rating 2 - Terrible. 12 out of 847 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Sep 2024

8/10 Good

SOK WA

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
As you would expext froma Mandarin Oriental, exceptional
Stayed 3 nights in Sep 2024

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

10/10 Excellent

Khadija

Stayed 2 nights in Sep 2024

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Service from all the staff is wonderful and very thoughtful. Specially to Karen from the front desk and Joven from the concierge. Wonderful experience and warm hospitality. Thanks to all staff in Mandarin Oriental.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is our new favourite hotel in Hong Kong. Beautiful room as well as friendly knowledgeable staff!
Stayed 3 nights in May 2024

10/10 Excellent

Han Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Swin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
As
Stayed 2 nights in Jul 2024

8/10 Good

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby area is a bit worn down, low ceilings and dark finishes in the lobby area create the feeling of claustrophobia. Rooms and spa are nice.
Stayed 6 nights in Jun 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish i could give this more stars. The staff were the most friendly and helpful always. The room was spacious and had everything and more that you would ever need. Everything was really good quality. The location is excellent for the Star Ferry. We had an amazing view over the water on the 17th floor. Amazing place
Stayed 4 nights in Jun 2024

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Mandarin Oriental. Room was spacious and lovely, view gorgeous, and staff beyond spectacular!
Stayed 3 nights in Jun 2024

10/10 Excellent

Yihsin

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Sonya

Travelled with partner
Liked: Amenities, property conditions & facilities
Good
Stayed 5 nights in May 2024

10/10 Excellent

cherina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel with Excellent Service
Lovely hotel with gorgeous floral arrangements in the Lobby. Good location in Central with easy access to Landmark via footbridge through Prince Building. The service was excellent. Special mention to Karl Maglana who helped me check in / check out. Karl always greeted me by my name whenever he would see me. A tall gentleman named Nicholas (sorry I forgot his last name) was also extra helpful by moving me to the room with the design / layout I preferred. Overall a wonderful stay.
Stayed 2 nights in May 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandarin Oriental Hong Kong was a wonderful hotel with beautiful rooms and views and truly exceptionally helpful staff. They went out of their way to assist us.
Stayed 1 night in May 2024

10/10 Excellent

Edwin, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new all-time favorite hotel in the world.
Stayed 4 nights in May 2024

10/10 Excellent

fei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Guy

Stayed 1 night in Apr 2024

10/10 Excellent

WON SUK

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel, great staff
Stayed 3 nights in Mar 2024