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JW Marriott Hotel Hong Kong

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Hong Kong

View from property
Poolside bar
Lobby
Lounge
55-inch Smart TV with satellite channels, TV, pay films

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
Pacific Place, 88 Queensway, Hong Kong
  • Pacific Place
    1 min walk
  • The Peak Tram
    11 min walk
  • Wan Chai Road
    14 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    37 min drive

Room options

View all photos for Executive Suite, 1 Bedroom (Hong Kong)

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 Bedroom (Hong Kong)

  • 79.31 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Bauhinia)

Executive Suite, 1 King Bed (Bauhinia) | Living room

Executive Suite, 1 King Bed (Bauhinia)

  • 64.75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Double Beds, City View

  • 36.72 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Harbour View

Room, 2 Double Beds, Non Smoking, Harbour View

Room, 2 Double Beds, Non Smoking, Harbour View

  • 36.72 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking, City View

  • 36.72 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 Bedroom, City View

  • 64.75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Harbour View

  • 32.37 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed, City View

  • 32.37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

55-inch Smart TV with satellite channels, TV, pay films

Executive Suite, 1 Bedroom

  • 64.75 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, City View

  • 32.37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed, Harbour View

  • 32.37 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Conrad Hong Kong
Pool
Spa
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1002)
The price is €402
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Conrad Hong Kong

About this property

JW Marriott Hotel Hong Kong

Eco-certified hotel with 6 restaurants connected to a shopping center in Hong Kong
This smoke-free hotel features 6 restaurants, an outdoor pool, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
JW Marriott Hotel Hong Kong offers 608 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
Our customers tell us they can't get enough of the helpful staff at JW Marriott Hotel Hong Kong. During your stay, you'll be connected to a shopping center, and just a quick walk from Pacific Place. Free WiFi in public areas, 6 restaurants, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 6 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 11 minutes by foot from The Peak Tram and a 2-minute drive from Victoria Harbour
JW Marriott Hotel Hong Kong offers its guests an outdoor pool, a 24-hour health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

16 meeting rooms and limo/town car service are available. Event space at this hotel measures 12163 square feet (1130 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and a garden are also featured at the eco-certified JW Marriott Hotel Hong Kong. For a fee, parking is available.

This Hong Kong hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Flint - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Man Ho Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
JW Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Fish Bar - This poolside seafood restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Dolce 88 - This delicatessen specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (HKD 900 per day)
  • Electric car charging station on site
  • Off-site parking available (HKD 900 per day)
  • Street parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: HKD 415.8 for adults and HKD 294.8 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Flint
  • Man Ho Chinese Restaurant
  • JW Cafe
  • Fish Bar
  • Dolce 88

Things to do

  • 24-hour fitness centre
  • Lifeguards on-site
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre (12163 square feet of space)
  • Meeting rooms - 16

Outdoors

  • Garden
  • Lifeguards on site
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 127
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Executive room types receive executive lounge access for up to 2 guests. Additional guests are charged the listed service fee to access the executive lounge.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The property will be renovating from January 3 2025 to January 16 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Hong Kong

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 415.8 for adults and HKD 294.8 for children
  • Valet parking fee: HKD 900 per day
  • Nearby parking fee: HKD 900 per day
  • Rollaway bed fee: HKD 440.0 per night
  • Service fee: HKD 880 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not allow children 11 and younger to access the Executive Lounge after 6 PM.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hong Kong JW
Hong Kong JW Marriott Hotel
Hong Kong Marriott Hotel
JW Hong Kong
JW Marriott Hong Kong
JW Marriott Hotel Hong Kong
Marriott Hotel Hong Kong
Hong Kong Marriott
Marriott Hong Kong
Jw Marriott Hong Kong
JW Marriott Hotel Hong Kong Hotel
JW Marriott Hotel Hong Kong Hong Kong
JW Marriott Hotel Hong Kong Hotel Hong Kong

JW Marriott Hotel Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 646 out of 1003 reviews" "
Rating 8 - Good. 266 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 6 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and very friendly. Location is excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Pool was great. Thanks!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jackson

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great stay at a great property with an amazing promotional package that included daily breakfast and dining credit.
Stayed 6 nights in Aug 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome breakfast buffet. Nice swimming pool. We had a room with great panoramic seaview.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mathias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very professional staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Best location on the HK island. Walking distance to lots of areas. Attached to a mall that has a subway station Great lounge and staff and elaborate buffet at the Elite Cafe
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nenita Castro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Wanted to book the residence but was denied due to “only” 1 week stay. Coming from a IHG two bedroom with kitchen and living room in Osaka the week before. Negative is the lack of air conditioning in the halls and hotel, due to green initiative. Very busy breakfast. Food is really not good. Smelly people. Smelly musky carpeted halls. Rooms are clean, just dated;1990 style. For the high price I really could not recommend it despite excellent location. Cleaning ladies are very fast, polite. Staff generally polite, try hard, and efficient. I would give up the location for a better overall experience next time. I taxi anyways, so perhaps the marriot ocean park would be better.
Stayed 6 nights in Aug 2024

8/10 Good

Juliet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2024

10/10 Excellent

Wing Ka

Stayed 1 night in Jul 2024

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing good
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey, Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas, Heshan city

Stayed 3 nights in Jul 2024

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and professional. The room was magnificent and the view of the harbor was spectacular.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dennis Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food choices and superb food. Staff is very accommodating. Centrally located with easy access to Disney Hong Kong and Ocean Park. Connected to Pacific Place for shopping. We will stay there again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 5 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Great location - check in and check out process can be improved with more accurate and relevant information provided eg I was given two invoices on check out that showed me being. Bathed two different amounts
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer, Santa Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff but ok breakfast
Stayed 8 nights in Jun 2024

10/10 Excellent

Buddy

Stayed 2 nights in Jun 2024

10/10 Excellent

Sanki, Cambridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to shopping mall. So you can access food court and air-conditioned indoor space without having to get out. This is a huge asset when it's too hot or rainy, which is a quite frequent condition in HK
Stayed 3 nights in Mar 2024

10/10 Excellent

Jia Yu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe, staff was friendly and accommodating
Stayed 1 night in May 2024

8/10 Good

Brent

Stayed 1 night in Jun 2024

10/10 Excellent

Midori

Travelled with family
Liked: Amenities
Location is excellent. We also liked the facilities and restaurants in the hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Tae Hyuk

Stayed 1 night in May 2024