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Island Shangri-La, Hong Kong

5.0 star property

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Photo gallery for Island Shangri-La, Hong Kong

Exterior
6 restaurants, breakfast, lunch, dinner served; international cuisine
Body treatments, aromatherapy, body wraps, body scrubs, thalassotherapy
Premier Suite, 1 King Bed, Harbour View
Family Suite (Hong Kong Wonders Themed) | City view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
Pacific Place, Supreme Court Road, Central, Hong Kong
  • Pacific Place
    ‪1 min walk‬
  • The Peak Tram
    ‪9 min walk‬
  • Central Harbourfront Event Space
    ‪13 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪37 min drive‬

Room options

View all photos for Premier Suite, 1 King Bed, Harbour View

Premier Suite, 1 King Bed, Harbour View | View from room

Premier Suite, 1 King Bed, Harbour View

  • 88 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden Lodge)

Room, 1 King Bed (Garden Lodge)

Room, 1 King Bed (Garden Lodge)

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | View from room

Suite, 1 King Bed, City View

  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Fishermans Cove)

Room, 1 King Bed (Fishermans Cove)

Room, 1 King Bed (Fishermans Cove)

  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite King

Harbour View Suite King

Harbour View Suite King

  • 88 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite King

Executive Suite King | Living area

Executive Suite King

  • 82 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Peak View King

Deluxe Peak View King

Deluxe Peak View King

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Horizon - Peak View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Horizon - Peak View)

  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Peak View Twin

Deluxe Peak View Twin

Deluxe Peak View Twin

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Harbour View King

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View King

  • 41 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View Twin

  • 41 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite (Hong Kong Wonders Themed)

Family Suite (Hong Kong Wonders Themed)

Family Suite (Hong Kong Wonders Themed)

  • 88 sq m
  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Horizon, Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 2 Single Beds, Harbour View

  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, Harbour View

  • 44 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Horizon - Peak View)

Room, 2 Single Beds (Horizon - Peak View)

Room, 2 Single Beds (Horizon - Peak View)

  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Harbour View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Harbour View (Grand)

  • 44 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Harbour View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Single Beds, Harbour View (Grand)

  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed (Grand - Peak View)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Grand - Peak View)

  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds (Grand - Peak View)

Premier Room, 2 Single Beds (Grand - Peak View)

Premier Room, 2 Single Beds (Grand - Peak View)

  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite (Campervan Haven Themed)

Family Suite (Campervan Haven Themed)

Family Suite (Campervan Haven Themed)

  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite (Treetop Hideout Themed)

Family Suite (Treetop Hideout Themed)

Family Suite (Treetop Hideout Themed)

  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Similar properties

Lobby

JW Marriott Hotel Hong Kong

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1002)
The price is €321
for 1 room
includes taxes & fees
2 Mar - 3 Mar
JW Marriott Hotel Hong Kong

About this property

Island Shangri-La, Hong Kong

Luxury hotel connected to a shopping center in Central & Western District with 6 restaurants
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and 2 coffee shops/cafes are onsite.
Island Shangri-La, Hong Kong offers 544 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.
Our customers tell us they can't get enough of the helpful staff at Island Shangri-La, Hong Kong. During your stay, you'll be connected to a shopping center, and just a quick walk from Pacific Place. Enjoy features like free WiFi in public areas, plus 6 restaurants and 2 coffee shops/cafes.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • For dining with ocean views, stop by Restaurant Petrus, one of the property's 6 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, body wraps, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Pacific Place and a 3-minute drive from Victoria Harbour
Island Shangri-La, Hong Kong offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 6 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A meeting room and limo/town car service are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Island Shangri-La, Hong Kong. Parking is available for a fee.

This Hong Kong hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Restaurant Petrus - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner.
Cafe TOO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Summer Palace - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.
Lobster Bar and Grill - This seafood restaurant specializes in seafood and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Nadaman - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 700 per night)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 398 for adults and HKD 398 for children
  • 6 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant Petrus
  • Cafe TOO
  • Summer Palace
  • Lobster Bar and Grill
  • Nadaman

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • A meeting room

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Due to renovations, swimming pool and Ming Pavilion is not available from September 2, 2024 to September 8. 2024.
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from February 13 2025 to February 22 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 660.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 398 for adults and HKD 398 for children
  • Valet parking fee: HKD 700 per night
  • Rollaway bed fee: HKD 660.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.

Property is also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Island Shangri-La, Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 633 out of 873 reviews
Rating 8 - Good. 176 out of 873 reviews
Rating 6 - Okay. 35 out of 873 reviews
Rating 4 - Poor. 19 out of 873 reviews
Rating 2 - Terrible. 10 out of 873 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

LOUELYN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-la is superb
Superb service and hospitality
Stayed 4 nights in Nov 2024

8/10 Good

Henrry

Stayed 1 night in Oct 2024

10/10 Excellent

Reese

Stayed 4 nights in Oct 2024

10/10 Excellent

Zhiqiang

Liked: Cleanliness
Stayed 4 nights in Sep 2024

4/10 Poor

Yu-er

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The worst Shangri-La experience ever. Checked in around noon. Understood that the room is not ready so we went out for lunch. Came back after 3pm only to realize that our room was still not ready. We finally got our room keys at around 5pm... Staff compensated us 500 HKD credit after we started to complain (politely of course). So I’m guessing if you’re being nice and wait without saying anything, you would not get anything. Our harbor view room was prob the worst among their harbor view rooms… not exactly facing harbor at all…but maybe because I have too much expectation for them. I had really good experience at the Shanghai Shanghai-La. Not sure if this is common Hong Kong service style, 5 star hotel reception staffs give attitude during check in and check out. I need to do early check out and there’s no one in the lobby, ZERO, I’ve only seen this situation in Australia where we’re staying in the middle of nowhere. But This is Hong Kong! I have to call the front desk while I’m literally at the front desk! And the lady came out like somebody just punched her in the face... anyway the only nice thing I can say about this hotel is that the room is newly renovated, gorgeous interior design. Love the modern Chinese decoration but service sucks, just hope this is not discrimination that I’ve heard a lot before…
Stayed 1 night in Oct 2024

10/10 Excellent

Ma. Cristina

Stayed 3 nights in Oct 2024

10/10 Excellent

Mona

Stayed 2 nights in Oct 2024

10/10 Excellent

Frazor, Marlborough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in quiet, green Admiralty
Stayed 2 nights in Oct 2024

10/10 Excellent

Frazor, Marlborough

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Hummam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Great hotel and great location. The service is good. The renovated rooms are recommended.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Leah

Business traveller
Liked: Cleanliness, staff & service, amenities
Loved that my room had all the amenities and items needed for travel.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything a
Stayed 3 nights in Sep 2024

10/10 Excellent

Grace Yue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable hotel, close to MTR, nice interior with oriental elements.
Stayed 1 night in Sep 2024

8/10 Good

AYAKO

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Luiza, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great! Also the new renovated rooms are wonderful. The gym was amazing and the staff very helpful! I will stay there again on my next trip to Hong Kong!
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Ning

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Aug 2024

10/10 Excellent

SEO IN

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
Lovely hotel and very nice staff
Stayed 3 nights in Aug 2024

10/10 Excellent

WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Dimpee Ajay

Stayed 5 nights in Jun 2024

10/10 Excellent

Louis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first class service
Stayed 1 night in Dec 2023

10/10 Excellent

Warwick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024