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Island Pacific Hotel

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Deluxe Harbour View Suite
Property grounds
Deluxe Harbour View Suite | Living area
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
152 Connaught Road West, Hong Kong
  • University of Hong Kong
    ‪9 min walk‬
  • Soho
    ‪17 min walk‬
  • Lan Kwai Fong
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

About this property

Island Pacific Hotel

Waterfront hotel with a fitness center and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and conference space.
Island Pacific Hotel offers 333 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Hong Kong hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the overall property condition at Island Pacific Hotel. During your stay, you're just a quick walk from Victoria Harbour. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Centre Street Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage, and limo or town car service
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Hollywood Road Park and University of Hong Kong
Island Pacific Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

2 meeting rooms and limo/town car service are available. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Island Pacific Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Hong Kong hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Centre Street Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Centre Street Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: HKD 151.8 for adults and HKD 151.8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Centre Street Kitchen
  • Centre Street Bar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (646 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

This property is closed from May 13 2022 to December 31 2023 (dates subject to change).
The property is closed between January 1 and December 31.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately HKD 151.8 for adults and HKD 151.8 for children
  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Island Pacific
Island Pacific Hong Kong
Island Pacific Hotel
Island Pacific Hotel Hong Kong
Pacific Island Hotel
Island Pacific Hotel Hotel
Island Pacific Hotel Hong Kong
Island Pacific Hotel Hotel Hong Kong

Island Pacific Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 999 reviews
Rating 8 - Good. 427 out of 999 reviews
Rating 6 - Okay. 104 out of 999 reviews
Rating 4 - Poor. 24 out of 999 reviews
Rating 2 - Terrible. 17 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tsz Ying

Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2021

8/10 Good

Hei Long

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional Service Recovery
Extra credit to Duty Manager Nicole for the arrangement of room change due to the endless spitting noise from an unbehave neighbour in early morning , highly appreciated for the service recovery. This is what I would have done as an ex 5-star hotel FO colleague.
Stayed 1 night in Mar 2021

8/10 Good

Jasman

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Yohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Lai Hor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay on Valentine’s day!
Friendly and sincere check-in services as it’s a bit long queue on Valentine’s day, yet they apologized and make you feel very welcomed still, and automatically postponed our check-out time when we have waited for a bit long. Clean room and user-friendly design. Spacious on our room type. Excellent sunset view especially in the bedroom!
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unfair treat on staying at suite!
We had stayed at the rooftop suite for two nights, everything was going quite well, the room is spacious and neat, the view is stunning, two toilets are very convenient. We had really enjoyed our stay until checking out. We have been told that we gotta leave 10 minutes for the housekeeper to check the room during the check-in. I think this was pretty strange since I already gave my credit card for guaranty. When we check out, the receptionist asked us to sit at the sofa to wait until everything being checked. After waiting for 15 mins, I went and asked how long it gonna takes longer while I saw many people just checking out with handing the keys only. Another receptionist explained that they have to make sure guests who staying at suite do not leave any of their belongings, that’s why we had to wait until the room is fully inspected. I would say this is a very lousy explanation, they don’t bother to check the standard room but the suite only? Apparently, they wanna make sure nothing ‘valuables’ been taken from the suite. This is the worst experience ever, paying more money for a suite for better relaxation but turn out treated as a theft, this is absolutely awful! As a matter of fact, your credit card is on their hands that could charge you anytime. This doesn’t make any sense.
Stayed 2 nights in Feb 2021

8/10 Good

Michelle Hiu Ying

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Bapita, HongKong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was really helpful with my reservation. As i wanted to do pay in advance booking ( since my fd helped me pay ) rather than me having to show the same card as the one i have to input during booking. She helped me go through the same website as i was in to assist me. I found that really heartwarming and welcoming. Moreover when i went to check in, the front desk agent was really nice and kind. Just a downside that i didnt have a facewash or makeup remover with me and they didnt have it at the back but that was more of my fault. All in all, definitely gonna go for stays there again! It was a very pleasant stay 💖
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Iat seng

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Athanasios

Disliked: Staff & service, room comfort
Not so happy
I booked harbour view , but found window is badly insulated and street noise from below traffic felt disturbing. Also the hotel just uses current covid measures as an excuse to remove nespresso machines from rooms. Just cost savings! Not a single case worldwide recorded of infection from a coffe maker . Room was very small at below 50% occupancy rate and late check in something comfortable would have been a nice upgrade. Again just pure cost saving.
Stayed 1 night in Nov 2020

10/10 Excellent

Ching wan

Stayed 1 night in Nov 2020

10/10 Excellent

SP, Hong Kong

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have pre-check-in check in relation to COVID-19 which makes me feel safe to stay in the hotel. Staff are Super nice and professional. I will definitely come back again.
Stayed 6 nights in Oct 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Elysa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall
Design is modern, clean room and toilets. Got a bit of sea view even though we had the cheapest option. Would go again!
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Couple staycation
Exo friendly hotel but the bed was super hard and we kept hearing banging throughout the day and night.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

CHIN CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020