Miyajima Hotel Makoto

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Miyajima Hotel Makoto

View from property
View from property
View from property
Lobby
Hot springs

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
755 Miyajimacho, Hatsukaichi, Hiroshima-ken, 739-0518
  • Omotesando Shopping Arcade
    4 min walk
  • Five-Story Pagoda
    7 min walk
  • Itsukushima Shrine
    8 min walk
  • Iwakuni (IWK)
    26 min drive

Room options

Traditional Room (Japanese-Style)

  • 27 sq m
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

Similar properties

About this property

Miyajima Hotel Makoto

Ryokan with a 24-hour front desk, a quick walk to Itsukushima Shrine
This ryokan features conference space, a 24-hour front desk, and a garden. WiFi in public areas is free. Other amenities include a front-desk safe.
Miyajima Hotel Makoto offers 45 air-conditioned accommodations with safes and bathrobes. Televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to 9:00 AM.
Our customers tell us they can't get enough of the helpful staff at Miyajima Hotel Makoto. During your stay, you're just a quick walk from Itsukushima Shrine. Free WiFi in public areas, a free ferry terminal shuttle, and an indoor public bath (no minerals) are available.
  • Free WiFi
  • Amenities include a front-desk safe, conference space, and an elevator
  • Just a 4-minute walk from Omotesando Shopping Arcade and 8 minutes by foot from Itsukushima Shrine
  • Free ferry terminal shuttle service
Miyajima Hotel Makoto offers its guests a garden, a front-desk safe, and an elevator. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3.5-star Hatsukaichi ryokan.

Languages

Chinese (Mandarin), English, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free ferry terminal shuttle

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference space

Outdoors

  • Garden

Spa

  • Indoor public bath (no minerals)
  • Public bath open from 6:00 AM to 9:00 AM
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Bidet
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Kaiseki meal
  • Fridge

More

  • Phone
  • Safe
  • Slippers
  • Tatami (woven mat floors)
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Miyajima Hotel Makoto offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note that certain rooms have limited WiFi access.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Makoto
Hotel Makoto Miyajima
Hotel Miyajima
Makoto Hotel
Makoto Hotel Miyajima
Makoto Miyajima
Miyajima Hotel
Miyajima Hotel Makoto
Miyajima Makoto
Miyajima Makoto Hotel
Miyajima Hotel Hatsukaichi
Miyajima Hotel Makoto Japan/Hiroshima Prefecture - Hatsukaichi
Miyajima Hotel Makoto Hatsukaichi
Miyajima Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan
Miyajima Hotel Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan Hatsukaichi

Miyajima Hotel Makoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 200 reviews" "
Rating 8 - Good. 66 out of 200 reviews" "
Rating 6 - Okay. 17 out of 200 reviews" "
Rating 4 - Poor. 2 out of 200 reviews" "
Rating 2 - Terrible. 1 out of 200 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Very helpful with shuttle service and dinner plans at the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel, walking distance to main sights. Used the private onsen.
Stayed 1 night in Aug 2024

6/10 Okay

marta

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was extremely nice. Price was too high for the state of the hotel . Dinner was a rip off . Too expensive . Not great quality . Japanese style . Public bath nothing special
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, quiet and clean hotel
The staff at this hotel were friendly and very accommodating. The room was clean and had every amenity. The onsen was rejuvenating. Wonderful stay!
Stayed 1 night in Aug 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Japanese experience including bamboo mats and futons for sleeping. Public bath was also a good experience and Miyajima is wonderful.
Stayed 1 night in Jul 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and service! Many English speaking staff, hospitality above and beyond. Would stay again in a heartbeat
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked the option to dine in and restaurants around closed too early.
Stayed 1 night in Jun 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

phong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to explore Myajima ..
Stayed 1 night in May 2024

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So happy to have stayed in this hotel. Our Japanese style room was large and comfortable. The staff was also very kind and helpful. We also appreciated the genuine hot bath.
Stayed 1 night in Apr 2024

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation.
Everything was perfect! I just wish the checkout was a little later (10am).
Stayed 1 night in Apr 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and friendly. The front desk personnel spoke very good English and would go out of their way to help us if we had concerns or questions. This place hold many great memories of my trip to Japan, and the onsen/hot-spring did wonders for my skin. I hope to become a regular costumer of this hotel in future trips.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying on Miyajima, this is the perfect location. Just a few min walk from the dock, and typically there is transportation waiting for guests.
Stayed 2 nights in Mar 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back
Stayed 1 night in Dec 2023

8/10 Good

Sally, el monte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

Drolkar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Miyajima Hotel Makato very much. Upon arrival, we were surprised to learn all shops generally close by 5pm. Your front desk staff quickly helped to organize breakfast for us the next morning though it was very last minute. We appreciated that very much. They even provide transportation to the ferry terminal. The whole team is always very attentive and ensure we are very looked after, our compliments to them for a job well done !!!
Stayed 2 nights in Aug 2023

10/10 Excellent

WAI LING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of the hotel is perfect, we contact for transfer service on previous day. The staff has waited at the pier on time and left the maps and restaurant information for us, we can continue to enjoy our day in Miyajima directly. There is a girl at reception is able to speak in fluent English, which is very friendly to the foreigners who don’t know Japanese. Just a bit disappointed because the private bath is fully booked on the day and we cannot have it. Miyajima is a very good place and we love it so much. Next time when I come here, I will book this hotel agin and the private bath.
Stayed 1 night in Aug 2023

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful property well maand clean
Stayed 2 nights in Aug 2023

10/10 Excellent

Luciana

Stayed 1 night in Aug 2023

10/10 Excellent

Jimmy

Stayed 1 night in May 2023

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel para disfrutar de Miyajima
Situado en la parte alta de la ciudad, en una zona bonita y tranquila a solo diez minutos andando del shrine. El servicio es excelente. La habitación amplia y con bonitas vistas. Los futones confortables. Habitación con frigorífico y servicio de té. Nos dejaron unas galletas y el agua del grifo es potable. También ofrece yukatas y zapatillas. El onsen público está muy bien. El baño y el wc están separados por lo que es cómodo. Hay una pequeña tienda con souvenirs y bebidas. El personal muy amable, nos ofreció un mapa con los restaurantes que cerraban tarde. Repetiría en este hotel sin dudarlo!
Stayed 1 night in May 2023

8/10 Good

Catherine, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanese style hotel
Stayed 1 night in Apr 2023