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Hilton Garden Inn New York/West 35th Street

3.0 star property

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Photo gallery for Hilton Garden Inn New York/West 35th Street

Premium bedding, down duvets, in-room safe, desk
Exterior
Lobby sitting area
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Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
63 West 35th Street, New York, NY, 10001
  • Herald Square
    ‪1 min walk‬
  • Macy's
    ‪2 min walk‬
  • 5th Avenue
    ‪3 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

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Room, 1 King Bed, Accessible (Roll-in Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Macy's Parade)

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Room, 2 Double Beds (Macy's Parade)

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility)

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Suite, 1 King Bed, Accessible, Bathtub (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, City View (Macy's Parade)

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Room, 1 Double Bed, City View (Macy's Parade)

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Macy's Parade)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Macy's Parade)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

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Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible (Mobility, Roll-in Shower)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

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Room, 1 King Bed, Non Smoking, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Macy's Parade)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View (Macy's Parade)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Garden Inn New York/West 35th Street

Hotel with a 24-hour fitness center, a quick walk to Empire State Building
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Hilton Garden Inn New York/West 35th Street offers 298 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary weekday newspapers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn New York/West 35th Street's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 5-minute walk from Empire State Building and 7 minutes by foot from Broadway
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 391 square feet (36 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hilton Garden Inn New York/West 35th Street. For a fee, parking is available.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.
Lobby Bar - Onsite cocktail bar.

Languages

Chinese (Mandarin), English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 66 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25.00 per person
  • 1 bar

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (391 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 25.00 per person
  • Covered self parking fee: USD 66 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Due to room configuration, this hotel only offers connections between a King Room and a Double Room.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York/West 35th Street
Hilton Garden Inn New York/West 35th Street Hotel
Hilton Garden Inn York/West 35th Street Hotel
Hilton Garden Inn York/West 35th Street
Hilton Garden Inn New York West 35th Hotel New York City
Hilton Garn Inn YorkWest 35th
Hilton York West 35th York
Hilton Garden Inn New York/West 35th Street Hotel
Hilton Garden Inn New York/West 35th Street New York
Hilton Garden Inn New York/West 35th Street Hotel New York

Hilton Garden Inn New York/West 35th Street Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1540 out of 2441 reviews
Rating 8 - Good. 630 out of 2441 reviews
Rating 6 - Okay. 175 out of 2441 reviews
Rating 4 - Poor. 43 out of 2441 reviews
Rating 2 - Terrible. 53 out of 2441 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ksenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend close to the parade route by Macy’s
Stayed 6 nights in Nov 2024

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty good!! Veey close to many NYC locations
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went to watch the Macy's parade in person. While the convenience of the hotel made it easy to get around, the parade route was a madhouse, full of people. I would recommend you get out to the parade route early if you want a good vantage point. There were so many people, not to mention it was raining. So we watched it from our room. The hotel staff was awesome, especially Kim at the front desk!
Stayed 6 nights in Nov 2024

10/10 Excellent

Luis Cleber De

Stayed 2 nights in Nov 2024

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
We arrived at the hotel at 1 AM in the morning after a long travel day and they told us they had canceled our reservation and sold our rooms to someone else. They were essentially overbooked. I would never recommend staying here to anyone. The lobby was dirty and chaotic when we walked in and the service was terrible.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Arisnay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 3 nights in Nov 2024

8/10 Good

AK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location! Hotel is pretty clean. Nice staff, easy check-in, Macy's is across the street.
Stayed 2 nights in Nov 2024

10/10 Excellent

Padmaja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking before the hotel and to get out of car and unload luggage is a challenge as this street is busy and the traffic does not stop and unless you are a New Yorker you will be sitting in the car forever to find the right time
Stayed 4 nights in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Rondi

Disliked: Cleanliness, property conditions & facilities
Homeless people sleeping on sidewalk a few feet from entrance of hotel. The rooms in the hotel are in great need of renovation. The carpet looks as if it’s been there since the hotel was built. Shower curtain was also gross in need of replacement. Chest of drawers was missing top draw. Can’t believe that they actually charge $400 plus a night during the holiday season.
Stayed 3 nights in Nov 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our high floor room was nice and quiet, the location while central was a bit dirty around the Hotel.
Stayed 7 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Human Compassion
I had a life changing emergency occur and was unable to keep my reservation. When I tried to get a refund, the hotel denied it. Now. This charge that we did not even stay, will create an unexpected hardship on my family. I understand policies, but where is the human compassion? Terrible experience.
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Hayley

Disliked: Property conditions & facilities
Disappointing check-in
At check-in, a gentleman (front desk employee) seemed inconvenienced by helping me. I was assigned a room, and asked if there was one on a higher floor and with a better view. He told me no. I went up, checked the room, was dissatisfied, came back down and then spoke with a young lady (another front desk employee) who was able to accommodate my request of a higher floor and better view. Disappointed with my initial interaction and the gentelman's unwillingness to accommodate my request. The remainder of the short stay was completely fine.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was able to store our luggage before check in. It was very helpful considering we were hours early and could explore the city unencumbered before check in.
Stayed 3 nights in Nov 2024

4/10 Poor

clintonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, walking distance to lots of points of interest. Staff was very helpful to all our questions.
Stayed 3 nights in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Chandan Kumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so small
Stayed 5 nights in Nov 2024

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

PARICHE

Liked: Amenities
The staff was very welcoming.The front desk had a room for me at 12 pm soon as i landed in New York City.The property was near everything and literally 5 blocks from Time Square and 4 blocks from Madison Square Garden.The rooms were cleaned and cozy.The bartender was also awesome.Definitely will be back .I traveled for my daughter’s 18 birthday and she loved it
Stayed 2 nights in Nov 2024