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Sure Hotel by Best Western Hilden-Duesseldorf

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Hilden-Duesseldorf

Bar (on property)
Reception
Restaurant
Meeting facility
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Schwanenstr. 27, Hilden, NW, 40721
  • Hildorado
    18 min walk
  • Benrath Palace
    7 min drive
  • Neanderthal Museum
    11 min drive
  • Düsseldorf (DUS-Düsseldorf Intl.)
    26 min drive

Room options

View all photos for Business Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed (Quiet Location)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Single Bed (Quiet Location)

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Quiet Location)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed (Quiet Location)

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Sure Hotel by Best Western Hilden-Duesseldorf

Hotel in Hilden with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Sure Hotel by Best Western Hilden-Duesseldorf offers 93 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hilden hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Sure Hotel by Best Western Hilden-Duesseldorf, you'll be within walking distance of Hildorado. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 10 minutes by car from Mitsubishi Electric Hall and 14 minutes from Konigsallee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 8 meeting rooms are available.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sure Hotel by Best Western Hilden-Duesseldorf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hilden hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:00 AM to 10:00 AM.
Amber's Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 12.00 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:00 AM–10:00 AM on weekends: EUR 16.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Amber's Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 8

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Office
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.00 per person
  • Uncovered self parking fee: EUR 12.00 per night
  • Pet fee: EUR 10.00 per pet, per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Amber Duesseldorf
Amber Hilden
Amber Hilden Duesseldorf
Amber Hotel Duesseldorf
Amber Hotel Hilden
Amber Hotel Hilden Duesseldorf
Duesseldorf Hilden
Hilden Amber Hotel
Hotel Amber Hilden
Hotel Hilden Amber
Sure By Hilden Duesseldorf
Amber Hotel Hilden Duesseldorf
Sure Hotel by Best Western Hilden Duesseldorf
Sure Hotel by Best Western Hilden-Duesseldorf Hotel
Sure Hotel by Best Western Hilden-Duesseldorf Hilden
Sure Hotel by Best Western Hilden-Duesseldorf Hotel Hilden

Sure Hotel by Best Western Hilden-Duesseldorf Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 127 reviews" "
Rating 8 - Good. 56 out of 127 reviews" "
Rating 6 - Okay. 27 out of 127 reviews" "
Rating 4 - Poor. 3 out of 127 reviews" "
Rating 2 - Terrible. 4 out of 127 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Stayed 3 nights in Jun 2024

6/10 Okay

John

Travelled with family
I’ve stayed at this hotel several times, several years, nothing has been updated, this hotel can add a coffee machine to each room. New carpet should be install.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kathrin

Travelled with family and small children
Liked: Cleanliness, staff & service
We were in town for a family event and spent two nights at Sure Hotel by Best Western Hilden-Duesseldorf. We had a great stay! The hotel is located near the quaint downtown area. We caught the S-Bahn to Düsseldorf from Hilden Süd which was about a 15 min walk. Check-in was quick and easy and the hotel staff was very friendly. Our rooms very extremely comfortable and very clean. We also enjoyed the breakfast buffet which offered a variety of food options for every family member. We would definitely stay at this hotel again.
Stayed 2 nights in Oct 2023

8/10 Good

Kristaq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good middle of the road hotel.
Stayed 2 nights in Feb 2020

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs An update. Also a kettle should be I. The room Cold cold nights It’s nice to have a tea etc
Stayed 3 nights in Dec 2019

8/10 Good

Warwick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Annie

The hotel needs to adopt the new ever changing environment, Better showers, they’re outdated. USB outlets should be provided throughout the room. Beds needs to be the true king/queen The gap between the bed made it extremely uncomfortable to sleep. More amenities like lotions and conditioner. The breakfast was super and staff are friendly.
Stayed 1 night in Jul 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Comfortable, pleasant stay Nice local area No coffee maker in roo Nice breakfast offered.
Stayed 3 nights in Oct 2018

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Peter, Wenonah, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be sure to ask for a room in the back. Any room at the front is very loud because of the main thoroughfare with a lot of noisy traffic just below when the window is open. Parking costs extra either in the hotel garage, or if it is full, in the nearby parking garage. The hotel is right by the beautiful, friendly pedestrian center of Hilden, absolutely worth seeing by all means!! The hotel dining room with free breakfast is memorable and quaint --- do not miss that.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Convenient for the middle of town, reasonable restaurant and bar, but plenty of other places to eat nearby if you fancy a change. Easy parking. Very good breakfast including cooked eggs, bacon & sausage as well as more 'continental style'

8/10 Good

Greg

Liked: Staff & service, property conditions & facilities
Comfortable with nice breakfast
The Amber Hotel is relatively comfortable, with nice big rooms and a proper shower (very important) The food is fine, with the "Amburger" and the breakfast is one of the best I've had in Germany.
Stayed 3 nights in Feb 2018

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel
Stayed in a second floor room adjacent to the road. A bit noisy. Otherwise no complaints
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
I received an awesome bargain due to peak-holiday season in that state and thus reduced bus iess activity. Best hotel in town and sourrounds.
Stayed 1 night in Aug 2017

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
OK when the weather is not hot
The location, staff and room were all good. But I stayed during summer and the room was extremely hot which made relaxing in the room or sleeping very difficult. I would not stay here again in summer, maybe at other times of the year.
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great service as always from the Amber Hotel! Close to the office and very clean and tidy.

10/10 Excellent

Darren, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amber Hilden Hotel is a great stay
The included breakfast was fantastic.

6/10 Okay

Not Provided

Liked: Staff & service
Disliked: Room comfort

4/10 Poor

Hannah, Hilden

Disliked: Room comfort
Twin bed, loud room, no sleep
I've heard there are better rooms in this hotel, but I didn't get one. Single twin bed, tiny room. Thin walls, no air conditioning for white noise, so you can hear every movement in other rooms, hallway, and the stairs.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad experience @ Amber Hilden
Amber hotel is not worth for money. i was upset with the condition of the room -bed was not comfortable -unfriendly reception staffs -not even have basic needs at room

8/10 Good

Not Provided, Amber Hotel Hilden Duesseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel.Great staff, clean, good car park, and backs on to a shopping high street.

8/10 Good

SangRok, Busan

Liked: Cleanliness, staff & service, room comfort
Good Hotel for even long term business trip.
It has a good location near Hilden Station and Hilden market as downtown. Except Cars' noise, the location is very good. Room is a bit small but nice, comfortable and clean. I went to the market often to have a nice dinner and to buy fruit or snacks. it takes less than 3 minutes.