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Hotel Lena

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lena

Exterior
Quadruple Room
Lobby sitting area
Reception
Quadruple Room | Bathroom sink

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
10, Lachana Street, Heraklion, Crete Island, 71202
  • Historical Museum of Crete
    4 min walk
  • Heraklion Town Hall
    4 min walk
  • Θαλασσινός Κόσμος
    1 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    5 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Porta Medina Boutique Hotel - Adults Only

Free WiFi
Air conditioning
Housekeeping
Soundproof rooms
4.7 out of 5, Exceptional, (60)
The price is €72
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Porta Medina Boutique Hotel - Adults Only

About this property

Hotel Lena

Hotel with a 24-hour front desk, near Heraklion Port
A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff. Housekeeping is not available.
Hotel Lena offers 16 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

During your stay at Hotel Lena, you're just a quick walk from 18 Anglon Square. Features include free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Steps from 18 Anglon Square and 14 minutes by foot from Heraklion Port
Hotel Lena offers its guests multilingual staff, tour/ticket assistance, and a front-desk safe. Public spaces have free WiFi.

This Heraklion hotel is smoke free.

Languages

English, French, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (EUR 7 per day)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Lena
Hotel Lena Heraklion
Lena Heraklion
Lena Hotel
Hotel Lena Crete/Heraklion
Lena Hotel Heraklion
Hotel Lena Hotel
Hotel Lena Heraklion
Hotel Lena Hotel Heraklion

Hotel Lena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 48 reviews" "
Rating 8 - Good. 26 out of 48 reviews" "
Rating 6 - Okay. 9 out of 48 reviews" "
Rating 4 - Poor. 5 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jeremie

Disliked: Room comfort
Solo
You pay for the price! I mean it's cheaper for a reason the room is very small, the bathroom also! There's no place between the sink toilet or shower..They didn't do the sheets or changed the towels..The area is shady but it's close to the main attractions and downtown. You have to pay 8e for the breakfast... If you want a cheap hotel okay but don't expect big things from it.. Don't think I will come back.
Stayed 2 nights in Oct 2019

8/10 Good

Mr S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City center stay
Basic hotel but very clean, modern and very central. it should be rated 3 stars.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is convenient and quite big in size for three people. Equipped with all necessary things for short staying such as fridge, TV, kettle etc. The hotel is very near to the central street August 25 where you can find a lot of shops, restaurants, cafes.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, central location, close to everything
Stayed 3 nights in Jun 2019

4/10 Poor

Ann

Liked: Staff & service
Unhappy stop
Basic room, uncomfortable bed, but clean. In a sketchy area, noisy apartment building close across alley, couldn’t leave curtain open or anyone could see in.
Stayed 1 night in Jun 2019

6/10 Okay

JANET

Disliked: Room comfort
Great location .. old style hotel !
For us the bed was too small .. & uncomfortable.. The bathroom probably smallest I ever seen with a mini basin.. however... I did request a refrigerator and one was put into the room & the man on reception was very helpful. Better suited to younger people as no lift ..
Stayed 1 night in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service in a nice little hotel
Very helpful staff. They helped me find parking and helped me get a bottle of water in my room when I needed it. Even knocked on my door to wake me up in the morning.
Stayed 1 night in Jun 2018

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Ron & Brenda, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, will stay again!
Clean room, friendly staff with an excellent location at an economical price. We've booked another stay next month before we leave the island.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Reasonably priced budget hotel
This was a convenient hotel to stay in asit was close the port for our onward trip. The rooms were not large but clean and well presented. However the staff could not find an extra pillow when asked which was surprising. The big downside was the air conditioning. It was very noisy and disturbed our sleep (it was too warm to do without).

8/10 Good

John, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and functional
The room had 4 closely situated twin beds, all clean. The room was a little tight, as can be expected when you're trying to accommodate 4 people sleeping in separate beds. The lobby and hallways had a crispness I am more accustomed to seeing in American hotels, a contrast from the organic, intimate, and more personalized public spaces like some other hotels we stayed in during our trip. Air conditioner was functional, thankfully. The bathroom was spacious, with a large, clean, and new-looking shower area. Street parking is scarce; there's private parking nearby for 6 euros per day, in and out privileges included.

8/10 Good

Vanessa, East Devon, UK

Liked: Cleanliness, staff & service, room comfort
Very good for an overnight stay
We stayed for one night at the start of our holiday. Very convenient, close to port, historical museum and lots of places to eat. The staff were very pleasant and helpful. We had a family room (one double, 2 single) - the room was basic but clean and good value. We had to leave too early for breakfast. I would recommend this hotel for a short stay if you want something convenient and inexpensive.

8/10 Good

Michael, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Lena good place
Location was wonderful. Staff magnificent. Only problem was the bed was super hard. Pillows worse. We are use to Spanish beds but this a little much. Parking was difficult but manageable. Nice place

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rosy, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to city center
Very pleasant. The staff is helpful. Many attractions are within walkable distance from the hotel.

6/10 Okay

Chaskat, NM

Liked: Cleanliness
Okay hotel
This hotel was fine for an overnight stay. We were in a first floor room, right on the street, so the noise factor was huge. The hotel is close to the port and restaurants, but not right there.. The staff was nice enough and the room was clean enough and the space was just enough.

8/10 Good

FMcNulty, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Basic but good for a quick stop-over
My husband and I stayed here for two nights after flying in to Heraklion before moving on to travel around the island. It offers basic but functional accommodation. Our room was clean, had air-conditioning and the beds were comfortable. The location is ideal as a base for moving around the city centre. This isn't holiday accommodation but is fine for a quick trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LENA HOTEL
Overall a pleasant experience in a clean, friendly hotel.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Lena Hotel review
A little old fashioned - the staff were quite good and it was near to the centre of things, so easy to get luggage from bus, etc. Breakfast was tinned fruit, cold boiled eggs, cool fried eggs, etc. but it was adequate - no fancy frills - a basic hotel, reasonably clean.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good price
Good price but Heraklion is not very nice, the room and hotel were as advirtized but a good price for Heraklion, we had to go out of the town .... We stayed only one night

4/10 Poor

Anna, Sydney NSW, Australia

Liked: Cleanliness
Disliked: Staff & service
Average
Generally this hotel was not a friendly, warm place to stay. It was decent location to the city center and the port.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lena was wonderful. Tucked away a little off one of the more touristy roads of Heraklion, it was easy to find and extremely well kept. The room was spacious and comfortable. I have no complaints and would reccommend to others wanting to stay in town and extemely close to the port.