Riverside Hanoi Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riverside Hanoi Hotel

Executive Room, 1 King Bed, Sauna
Front of property
Exterior
Junior Suite, 1 King Bed, Sauna
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
118, Nguyen Dinh Hoan - Hoang Quoc Viet, Nghia Do, Cau Giay, Hanoi, 1000
  • Vietnam Museum of Ethnology
    14 min walk
  • Lotte Center Hanoi
    2 min drive
  • Embassy of Japan
    2 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    27 min drive

Room options

Executive Room, 1 King Bed, Sauna

  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed, Sauna

  • 45 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

Superior Double Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Family Room, Sauna

  • 60 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Riverside Hanoi Hotel

Riverfront hotel with free parking connected to the convention center in Hanoi
A restaurant, a bar/lounge, and a steam room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Riverside Hanoi Hotel offers 85 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.
With your stay at Riverside Hanoi Hotel, you'll be connected to the convention center and within walking distance of West Lake. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Riverview Restaurant
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room
  • Just a 2-minute drive from West Lake and a few minutes from Ho Chi Minh Mausoleum
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. A steam room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Riverside Hanoi Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Riverview Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Riverview Restaurant

Things to do

  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (753 square feet)
  • A meeting room

Spa

  • Massages

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers (weekdays)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riverside Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Riverside Hanoi Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Riverside
Hanoi Riverside Hotel
Riverside Hanoi
Riverside Hanoi Hotel
Riverside Hotel Hanoi
Riverside Hanoi Hotel Hotel
Riverside Hanoi Hotel Hanoi
Riverside Hanoi Hotel Hotel Hanoi

Riverside Hanoi Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 60 reviews" "
Rating 8 - Good. 24 out of 60 reviews" "
Rating 6 - Okay. 17 out of 60 reviews" "
Rating 4 - Poor. 5 out of 60 reviews" "
Rating 2 - Terrible. 4 out of 60 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caoilte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, I wish the steam room and sauna was working but it was undergoing maintenance. Staff was excellent.
Stayed 3 nights in Jul 2024

2/10 Terrible

Akira

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I don't like it

6/10 Okay

Harish

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great and friendly. Overall a pleasant stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
They were very kind and welcoming. They even gave me a birthday gift! What a surprise that was. The restaurant in the hotel is also very nice. I would like to stay here again on my next trip to Hanoi

8/10 Good

Jason , Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly stay
The hotel has it all, wifi, breakfast and a gym. It's not too close to Hanoi city but will only cost around $40,000.00 dong to catch a cab. The staff are super friendly and helpful, will definitely stay here again. Btw make sure to check out a little Cafe called Cafe Phizo on the same Street, just turn right after you leave the hotel 2min walk. It serves delicious authentic Hue Vietnamese food and drinks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Excellent stay

2/10 Terrible

traveler, chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terribel location
I booked this hotel through expedia. It was far away from central city. Taxi driver couldn't find this location. He doesn't speak engligh. Good thing was I prepare address for him. He had stop to ask local people after circle busy street. I got anxious and lost my Tiffany sunglass when I took suitecase after we arrived hote. They put me on 8t floor. Hallway was dark and hot. Terrible breakfast was in morning. Seems hotel doesn't like turn on air-condition. I spent few minutes to drink coffee. $56/night was I paid to expedia, not worth at all.

2/10 Terrible

peter, vietnam

Disliked: Staff & service, property conditions & facilities, room comfort
just a scam beware of this hotel
thy lyed about my room it was not the room in photo had little hot water and the computers did not work it took to long to get to town it was a scam i left and found a better room in a backers in the old part of town thank god i felt like a prisioner.

6/10 Okay

roy, HCMC

Liked: Cleanliness, staff & service, room comfort
this hotel located between west lake and ho an kiem lake. big room with living room. and clean bathroom. but can't come hot water.

10/10 Excellent

andre, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best choice no regrets
excellent young happy staff. you can only have a good clean hotel if the staff is happy and work in a good envirement .this hotel proves it, good management and a great small hotel.

10/10 Excellent

John, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean, friendly staff
We arrived at the airport 2 hours earlier than previously scheduled. After a short phone call, the hotel was able to rearrange picking us up in 15 minutes.....very efficient. The front desk staff was very helpful and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
My flight was in the evening. Hotel staff changed to late check out int the free of charge.

8/10 Good

Frequent Hanoi visitor, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
Generally very good for the price I paid for. The hotel manager is extremely helpful on many aspects.Wifi is working well. Need more lighting on working area for people who need to work on the desk

10/10 Excellent

Batman, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean rooms. Location so-so
Location and surrounding neighbourhood is nothing to brag about. But because I am on business trip and staying alone, hence it is ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel and good breakfast service. Only one drawback is that it was away from Old market area and other locations in the city. Our tour bus wouldn't pick us up from this location as it was out of their way. Other than than rooms were clean (but very small) and staff was very helpful.

10/10 Excellent

Nhung, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a 3+ star hotel, 13/April/2014
a 3+ start hotel, very friendly staff n front desk manager, Mr Tung, via Expedia I booked 3 nights as per booking situation at time, I wrote to hotel who booked me in extra night n offer airport pick-up; all very smooth. room very clean, breakfast good, hotel with free sauna steam bath facility, not commonly found on this price range hotel. staff remember guest name, I even received flower n fruits packs on my birthday, very nice surprise.. highly recommended..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough hotel
The size of the room was not so big, but enough. Equipments are clean and comfirt. Only hot water is running out so often. Hotel is not located in the central area and is located in dark and quiet in the night.

8/10 Good

E&M Crinion, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel
The staff were great and went all out to make us happy. The restaurant food was a bit lacking but otherwise it was fine.

6/10 Okay

PILJAE

Stayed 1 night in Jul 2024

8/10 Good

PILJAE

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

HSIEN WEI

Stayed 3 nights in Mar 2024