Servatur Puerto Azul

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Dates

December 2024

January 2025

4 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive

Bar

Breakfast available

Spa

Parking available

Pool

Explore the area

Avda. de la Cornisa, 13, Puerto Rico, Mogan, Las Palmas, 35130

Puerto Rico Beach
10 min walk
Angry Birds Activity Park
16 min walk
Puerto Rico Shopping Center
16 min walk
Las Palmas (LPA-Gran Canaria)
51 min drive

Room options

Grand Room, Pool Access (2 Adults and 1 Child)

Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (Top Floor 1 adult)

35 sq m
Sleeps 1
2 Twin Beds and 1 Double Sofa Bed

Superior Duplex, Private Pool (1 Adult +18)

35 sq m
Sleeps 1
2 Twin Beds

Junior Suite, Sea View (3 Adults and 1 Child)

35 sq m
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Superior Duplex, Private Pool (2 Adults +18)

35 sq m
Sleeps 2
2 Twin Beds

Grand Room (2 Adults and 1 Child)

Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Sea View (3 Adults)

35 sq m
Sea view
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Grand Room (2 Adults and 2 Children)

Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Sea View (3 Adults and 1 Child)

35 sq m
Ocean view
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite, Sea View (3 Adults)

35 sq m
Sea view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Sea View (3 Adults and 2 Children)

35 sq m
Ocean view
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Grand Room, Pool Access (2 Adults and 2 Children)

Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Sea View (2 Adults and 2 Children)

35 sq m
Ocean view
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite, Sea View (2 Adults and 2 Children)

35 sq m
Ocean view
Sleeps 4
2 Twin Beds and 1 Twin Sofa Bed

Family Suite, Sea View (2 Adults and 3 children)

35 sq m
Ocean view
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Grand Room, Pool Access (2 Adults and 3 Children)

Sleeps 5
2 Twin Beds and 1 Double Sofa Bed

Family Studio Suite, Sea View (2 Adults)

35 sq m
Sea view
Sleeps 2
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite, Sea View (2 Adults and 1 Child)

35 sq m
Ocean view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Sea View (2 Adults and 1 Child)

35 sq m
Ocean view
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite, Sea View (1 Adult)

35 sq m
Ocean view
Sleeps 1
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Partial Ocean View (3 Adults and 2 Children)

35 sq m
Partial sea view
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Studio Suite, Sea View (2 Adults)

35 sq m
Sea view
Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Partial Ocean View (3 Adults and 1 Child)

35 sq m
Partial sea view
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite (3 Adults and 1 Child)

35 sq m
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Superior double room 1 adult

Sleeps 1
2 Twin Beds

Grand Double Room

Sleeps 2
2 Twin Beds

Junior Suite (3 Adults)

35 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 2 Children)

28 sq m
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Classic double room 1 adult

20 sq m
Sleeps 1
2 Twin Beds

Junior Suite (2 Adults and 2 Children)

35 sq m
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Partial Ocean View (2 Adults and 3 Children)

35 sq m
Partial sea view
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Family Suite, Partial Ocean View (3 Adults)

35 sq m
Partial sea view
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite (2 Adults and 1 Child)

35 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Partial Ocean View (2 Adults and 2 Children)

35 sq m
Partial sea view
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic double room 2 adults

20 sq m
Sleeps 2
2 Twin Beds

Family Suite, Partial Ocean View (2 Adults and 1 Child)

35 sq m
Partial sea view
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 1 Child)

28 sq m
Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Family Studio Suite, Partial Ocean View (2 Adults)

35 sq m
Partial sea view
Sleeps 2
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Studio Suite (2 adults)

35 sq m
Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Superior Double Room, 1 Bedroom, Partial Sea View (2 adults)

28 sq m
Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Sea View (Top Floor 3 Adults)

35 sq m
Ocean view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Grand Double Room, Pool Access

Sleeps 2
2 Twin Beds

Classic Studio Suite (1 Adult)

35 sq m
Sleeps 1
2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Sea View (Top Floor 3 Adults and 1 Child)

35 sq m
Ocean view
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Sea View (Top Floor 2 Adults and 2 Children)

35 sq m
Ocean view
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Sea View (Top Floor 2 Adults and 1 Child)

35 sq m
Ocean view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Grand Room (2 Adults and 3 Children)

Sleeps 5
2 Twin Beds and 1 Double Sofa Bed

Superior double room 2 adults

Sleeps 2
2 Twin Beds

Junior Suite, Sea View (Top Floor 2 Adults)

35 sq m
Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Superior Double Room with Limited Sea View 1 adult

28 sq m
Sleeps 1
2 Twin Beds and 1 Double Sofa Bed

Similar properties

Pool

Hot tub

Spa

Kids pool

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Family-friendly hotel with 2 restaurants and 4 outdoor pools

2 restaurants, 4 outdoor pools, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.

Servatur Puerto Azul offers 493 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. This Mogan hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

During your stay at Servatur Puerto Azul, you'll be within walking distance of Amadores Beach. Enjoy features like free WiFi in public areas, plus 4 outdoor pools and 2 restaurants.

Free WiFi
The 2 restaurants, poolside bar, and 2 bars/lounges offer choices for drinking and dining
Buffet breakfast served daily for a fee
Self parking available for a fee
Splash around at the waterslide or swim in the 4 outdoor pools
Services include a free kid's club, a lifeguard on site, and a concierge
Onsite recreation includes a gym and a playground
10 minutes by foot from Puerto Rico Beach and a 3-minute drive from Amadores Beach
Airport shuttle service available for a fee

Some rates at Servatur Puerto Azul are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Servatur Puerto Azul offers its guests 4 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Servatur Puerto Azul. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Servatur Puerto Azul was completed in September 2023.

This 4-star Mogan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Servatur Puerto Azul has 2 restaurants on site.

All-inclusive details

All-inclusive room rates at Servatur Puerto Azul are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Land activities

Tennis

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Norwegian, Spanish, Swedish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (EUR 15 per day)
Limited on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 8-12 per person
2 restaurants
2 bars/lounges and 1 poolside bar
Coffee/tea in a common area

Things to do

4 outdoor pools
Arcade/games room
Billiards/pool table
Children's pool
Fitness centre
Lifeguards on-site
Playground
Spa services

Family friendly

4 outdoor pools
Arcade/games room
Children's pool
Free children's club
Corner/local shop
Laundry facilities
Mini-fridge
Playground
Snack bar/deli
Soundproofed rooms
Water slide

Conveniences

ATM/banking services
Front-desk safe
Corner/local shop
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Outdoors

Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

This property does not have any lifts

Renovated entire property – September 2023
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding

Bathroom

Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

42-inch TV

Food and drink

Mini fridge

Phone
Safe
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Gala dinners are included for guests booked in half board and all-inclusive rate plans on Christmas Eve, Christmas Day, and New Year's Eve. Guests booked in other rate plans may choose to pay for the gala dinners at check-in if they wish to attend.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 8 to 12 per person
Airport shuttle fee: EUR 50 per person (roundtrip)
Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Servatur Puerto Azul offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Azul Puerto

Puerto Azul Servatur

Servatur

Servatur Azul

Servatur Azul Hotel

Servatur Azul Hotel Puerto

Servatur Puerto Azul

Servatur Puerto Azul All Inclusive Hotel Mogan

Servatur Puerto Azul All Inclusive Hotel

Servatur Puerto Azul All Inclusive Mogan

Servatur Puerto Azul All Inclusive

Servatur Puerto Azul Hotel

Servatur Puerto Azul Mogan

Servatur Puerto Azul Hotel Mogan

Servatur Puerto Azul All Inclusive

Servatur Puerto Azul Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Alice

29 Jul 2024

Stayed 10 nights in Jul 2024

8/10 Good

Giedrius

20 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

10/10 Excellent

Alexandru

Travelled with family

18 Jun 2024

Liked: Staff & service, property conditions & facilities

Stayed 7 nights in Jun 2024

10/10 Excellent

john

14 May 2024

Stayed 7 nights in Apr 2024

8/10 Good

Ian

29 Apr 2024

Stayed 7 nights in Apr 2024

10/10 Excellent

Stuart

Travelled with partner

26 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely lovely hotel, we were welcomed at reception by a joyous member of the hotel. She gave us all the details we needed and good information on how to get to our room. The room was a Junior Suite over looking the sea, it’s was tidy and comfortable and cleaned everyday for the 7 nights of our stay. The restaurant was well organised with plenty of seating for everyone. The food is good with a good variety, this is cooked fresh in front of you. Staff are very attentive and always polite. Plenty of swimming pools catering for everyone from kids to adult only. All the pools are clean and tidy. We will definitely be returning in the future.. Thank you to all the staff for making our holiday so pleasurable 😁🙌

Stayed 7 nights in Apr 2024

8/10 Good

Kenneth

11 Apr 2024

Stayed 4 nights in Apr 2024

2/10 Terrible

adam

Travelled with family

10 Apr 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

This place looks nice and the food was good too however the kids club was a nightmare. Kids didn’t need to

Stayed 7 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family

4 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool slides were a big hit with the kids. Staff are all happy to help with any query. We will be back next year

Stayed 7 nights in Feb 2024

6/10 Okay

Lisa

22 Jan 2024

Disliked: Staff & service, property conditions & facilities

The property is tidy and lovely views of the sea.

Stayed 3 nights in Jan 2024

6/10 Okay

Ryan

Travelled with partner

2 Dec 2023

Pros Nice location Very clean Good food Cons Rooms a bit stuffy Bit of a maze to get around and to rooms (lots of lifts) Not entirely all inclusive, some drinks are chargeable (seems random) Evening Entertainment not very good

Stayed 7 nights in Nov 2023

6/10 Okay

Robert

Travelled with partner

25 Nov 2023

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

The views were spectacular! Sunset is amazing the rooms are clean and spacious.

Stayed 7 nights in Nov 2023

10/10 Excellent

Begoña

11 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Oct 2023

10/10 Excellent

Francis

Travelled with family

17 Oct 2023

Liked: Staff & service, amenities, property conditions & facilities

We were regular guests at the hotel pre pandemic, but the major remodel in 2021 has made this property into a luxury resort. Front of house staff are friendly; attentive and adhere to support all requests made. Our room was kept spotlessly clean on a daily basis and the dinning hall was filled with a polite and courteous team of which nothing was too much trouble. The improved animation team provided fun and entertaining evening shows; quizzes and daily activities in and around the pool. There is a taxi rank immediately outside the hotel should you require transport and I believe a small shop will be available onsite once the remodel is complete. A stunning hotel; beautiful views at a reasonable price.

Stayed 5 nights in Oct 2023

8/10 Good

Caleb

Travelled with family

9 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

My family and I had a fantastic experience in this hotel. When we arrived, we got a bottle of red wine instead of the Champaign that they give as a welcome drink to all guest that is finished. The staffs are friendly, cheerful and service minded. We throughly enjoyed our stay. One thing I think they could improve is their entertainment and the hotel is old . but they said that the hotel will be renovated with in 3 years. So I hope to be back after it is renovated

Stayed 6 nights in Feb 2020

8/10 Good

Pekka

10 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view

Really nice view to Atlantic Ocean.

Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children

23 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the location. Set high up overlooking the sea

Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

16 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

no frills hotel, but the service and staff were amazing. all inclusive deal was great, loved the views from the hotel. 2 heated pools+jacuzzi. would gladly stay again.

Stayed 3 nights in Dec 2019

10/10 Excellent

Justina, Bristol

Travelled with partner

1 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very welcoming hotel, everything to ensure you have a great holiday. Fabulous views, spacious pool and bar areas, large dining room. Big choice of food and drink and all very plentiful. Helpful and attentive staff in the dining room, reception, the bars and entertainment team. Maids, maintenance and kitchen staff all friendly, they all said ‘hola’ and nothing at all was a problem.

Stayed 7 nights in Nov 2019

8/10 Good

Rebecca

Travelled with family

3 Nov 2019

Liked: Cleanliness, staff & service

Nice stay

Staff excellent, hotel needs some updating but is closing next April for a massive refurbishment program

Stayed 7 nights in Oct 2019

10/10 Excellent

DAVID

18 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

We only stayed 3 days all inclusive but wish we'd stayed longer, food was good, place was clean and friendly staff, must be one of best places to stay in Gran Canaria. I think this hotel must be at least a 4 star hotel.

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

1 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities

First time in Gran Canaria and it was a great experience because of this hotel. We were upgraded to a suite and the views from most rooms are stunning. 2 restaurants included so you can avoid noisy kids! We would return!

Stayed 7 nights in Apr 2019

10/10 Excellent

Justin

Travelled with family

10 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel do get upgraded room has Aircon food great kids will love it

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family

27 Jul 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I thought the resort was great value for money. Food was excellent and definitely above 3*. Stayed in the junior suite which was good with nice patio area. Pool area great, plenty of sun loungers. Kids and day time entertainment very good. Only negative, was I thought the night time entertainment could have been better. Overall had a fab 2 relaxing week's holiday!

Stayed 14 nights in Jul 2019