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Hanoi Royal Palace Hotel 2

4.0 star property
VIP Access

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Premium Suite Large Balcony City View | View from room
Business centre
Massages
Family Room with Large Window

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View

Royal Panorama Suite City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window

Family Room with Large Window

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View

Premium Suite Large Balcony City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Memory-foam beds, minibar, in-room safe, blackout curtains

Day Use - 3 Hours Only

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Premier Royal Suite City View

  • 47 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed)

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double or Twin Room with Window

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Family Suite, 1 Double and 2 Single Beds, City View

  • 42 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Hanoi Royal Palace Hotel 2

Art Deco hotel with free breakfast connected to the convention center in Hanoi
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The free breakfast at Hanoi Royal Palace Hotel 2 gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Royal
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the spaciousness, cleanliness, low noise level, and overall comfort
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at Hanoi Royal Palace Hotel 2. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 5 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hanoi Royal Palace Hotel 2 offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3427 out of 3976 reviews
Rating 8 - Good. 263 out of 3976 reviews
Rating 6 - Okay. 143 out of 3976 reviews
Rating 4 - Poor. 84 out of 3976 reviews
Rating 2 - Terrible. 59 out of 3976 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Vietnam
This must be the best hotel we've stayed in. The room itself was extremely spacious and comfortable. The hotel has a lovely location in Hanoi Old Quarter. Best wishes to all the staff . We hope to return to Vietnam and will definitely be checking back in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Phuong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I have been in Hanoi, I had a wonderful stay here, thanks all hotel staffs especially Jimmy and Sulli for helping us during 3 nights in Hanoi. Clean and comfortable room, delicious breakfast but a little choice, walkable location. Highly recommend !!!!

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for a total of 4 weeks and we were very happy with our stay. Ms Jennie and she staff were very warm and welcoming and helped us with all tours including Ha Long Bay and Hoi An. We stayed in the city view deluxe rooms which were great value and very spacious. It was also a great location in the Old Quarter. I would definitely recommended this hotel to anyone coming to Hanoi for business or pleasure!

4/10 Poor

JAMES

Disliked: Cleanliness, amenities, property conditions & facilities
Take note, they offer hourly rates - think about it.
Stayed 1 night in Dec 2024

10/10 Excellent

Virgil

Stayed 2 nights in Dec 2024

10/10 Excellent

Ghariwayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday vacation
We had an amazing stay. The staff were super friendly and helpful. Sully from the front desk went above and beyond in making sure our stay way awesome. Will definitely stay again when we are back in Hanoi.
Stayed 1 night in Dec 2024

10/10 Excellent

Meallana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Great location and good facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two night (although we tried to book 3 more later that same week but sadly it was fully booked by then. The staff is incredibly friendly and helpful. The rooms are clean and well decorated. The bed is very comfortable. Our air-conditioning wasn't working properly but staff came up as soon as we called the reception and showed us how to reset it when it stopped working. The breakfast was very good and changed every day plus you could order some things like Pho soup from a menu without extra charges. I can recommend this hotel without hesitation. It's location is very convenient as well !

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stay here only 1 night very good room and very good staff always smiling and helping what ever asking them room was quite big clean bathroom had breakfast including with room but lazy wake up could not had breakfast i missed it.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フレンドリーなスタッフ、とても良いサービス。多くのエンターテイメントスポットやダイニングスポットの近くに位置し、湖まで徒歩わずか7分です。良い設備。滞在して戻ってくる価値があります。
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel conditions and facilities is so good, Very friendly staff with great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

JIHEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지금까지 하노이 올드 쿼터에서 최고의 호텔 경험을 했습니다. 최고의 위치 - 말 그대로 호안끼엠 호수에서 몇 걸음 떨어져 있습니다. 나는 인테리어 디자인을 아주 좋아했고, 모든 면에서 우아하다고 말하고 싶습니다. 체크인 시간 몇 시간 전에 체크인을 했어요. 제가 만난 모든 직원(리셉셔니스트, 매니저)은 놀라울 정도로 친절하고 세심했습니다. 감사합니다!
Stayed 2 nights in Oct 2024

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and good facilities.The staff went above and beyond to make our stay amazing and they definitely succeeded - the room we were in was a little bit loud at times due to the hotel's location in Old Quarter, but they were extremely apologetic about the noise and tried to make up for it with little gifts throughout our stay. Would definitely recommend to anyone looking to stay in Hanoi Old Quarter despite some noise at times.

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jimmi the hotel manager is an incredibly helpful man. The best hotel manager in Hanoi. Every question and concern was dealt with promptly. Jimmi and his staff were great at organising any tours or trips that we requested including a Halong Bay tour using Galaxy and Sapa, 1 day tour: City tour, Perfume Pagoda, Hoa Lu - Tam Coc.Flights could also be organised through the hotel to other locations such as Hoi An and Ho Chi MInh City which was also convenient and good. I would definitely recommend this hotel to any new or returning hanoi stayers. The rooms were large and the cleaning service provided was good. Laundry was performed on the same day which was convenient. The vietnamese style breakfast options were nice and simple! Great Customer service at all times. Great location in the old quarter. If there were any places that were a slight distance away, the hotel promptly called a taxi. Reliable staff is something i value when looking at a place to stay and this is definitely something that the Royal Palace Hotel in Hanoi has. I would definitely return to Royal Palace Hotel in Hanoi to see Mr Jimmi in the near future.
Stayed 2 nights in Dec 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
.
Stayed 5 nights in Dec 2024

10/10 Excellent

Riley

Stayed 1 night in Dec 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of hotel was good, room was clean and comfortable and staff helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled last minute and Jennie helped us to book a cruise to Halong Bay with less than 24 hours even before we arrived st the hotel. Jimmi was extremely helpful with all the excursions and very very kind. Very clean rooms and comfy bed. Perfect location, quiet street 5 mins away from the center. Wish we could have stayed more with them! Thanks Jimmi we had an Amazon experience!!
Stayed 2 nights in Oct 2024

10/10 Excellent

chew rui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here several times in the past but this is the first time since the hotel was refurbished in 2019. I am happy to report that all the good things are still the same-friendly staff, good breakfast, excellent laundry-and the rooms are even better than before. We stayed in a dragon suite which was lovely with new floor to ceiling windows. The bed was amazing-so comfortable! The bathroom had been modernised and now has a great walk in shower. The location is perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Dec 2024

10/10 Excellent

Kirandeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (2 female travellers) has a great time staying at the hotel before and after a tour. They went above and beyond to make our stay comfortable. They quickly acted upon our requests and responded well to all emails. The rooms were clean and staff were friendly. It was what we needed after a muddy trek in Sapa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean, with good facilities and amenities. Staff provide great service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay. Will stay here every time I visit. The staff make it more amazing