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Goethe Hotel Hangzhou

2.0 star property

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Photo gallery for Goethe Hotel Hangzhou

Indoor pool
Indoor pool
Lobby sitting area
Lobby
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Room service
  • Laundry
  • Business services

Explore the area

Map
19 Westlake Avenue, Shangcheng District, Hangzhou, ZJ, 310009
  • Wushan Night Market
    ‪4 min drive‬
  • West Lake
    ‪4 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪7 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪29 min drive‬

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The price is €66
for 1 room
includes taxes & fees
1 Apr - 2 Apr
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About this property

Goethe Hotel Hangzhou

Hotel in Hangzhou with a full-service spa and a health club
A full-service spa, a health club, and a sauna are available at this hotel. Additionally, coffee/tea in a common area, massage/treatment rooms, and a business center are onsite. Housekeeping is not available.
Goethe Hotel Hangzhou offers 196 accommodations.
Recreational amenities at the hotel include a health club and a sauna.
The onsite spa has massage/treatment rooms. Services include massages.
During your stay at Goethe Hotel Hangzhou, you'll be within walking distance of Qinghefang Old Street. A full-service spa, a gym, and a business center are available.
  • Enjoy a bite to eat at the buffet restaurant
  • Indulge with massages at the spa
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute drive from West Lake and a few minutes from Hu Xueyan Former Residence
Goethe Hotel Hangzhou offers its guests a full-service spa, a health club, and a sauna. There's an onsite business center. Spa services, multilingual staff, and coffee/tea in a common area are also featured at Goethe Hotel Hangzhou.

Smoking is allowed in designated areas at this Hangzhou hotel.

Moon River - This restaurant serves lunch and dinner.
Chao Palace - This restaurant serves lunch and dinner.
G.H.33 - This buffet restaurant serves breakfast, lunch, and dinner.
Lobby Bar - Onsite restaurant.
Room service is available.

Property amenities

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Chao Palace
  • G.H.33
  • Lobby Bar
  • Moon River

Things to do

  • Full-service spa
  • Health club
  • Sauna

Conveniences

  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop

Business services

  • Business centre

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

Room amenities

Bathroom

  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Goethe Hotel Hangzhou
Goethe Hotel Lakeview Hangzhou
Goethe Lakeview
Goethe Lakeview Hangzhou
Goethe Hangzhou
Goethe Hotel Lakeview
Zhong Wei Goethe Hotel in Hangzhou
Goethe Hotel
Goethe Hotel Hangzhou Hotel
Goethe Hotel Hangzhou Hangzhou
Hangzhou Zhongwei Goethe Hotel
Goethe Hotel Hangzhou Hotel Hangzhou

Goethe Hotel Hangzhou Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 41 reviews
Rating 8 - Good. 16 out of 41 reviews
Rating 6 - Okay. 8 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 2 out of 41 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities, room comfort
Better not again.
Lousy check in. Need to fight for a simple shower which I booked as special requests. Hotel looks nice for the lobby. Rooms are ok but older. Towels are fringed out. Everything is around 15 to 20 years old heavy used but well maintained. As money is the religion in China, is it same in this hotel. Hotel is prepaid and they want to have additional deposit of double hotel price. I really don't like this behaviour. Will not go again. There are better and nicer hotels in Hangzhou.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charges
We have booked for two person to stay in the hotel, but the promotion only comes with 1 person breakfast. So to say, it's either you pay for the additional person breakfast charge or you pay for the next person breakfast or both of your don't take your breakfast. As our flight back was late night, for our own comfort for shower an change, we decided to pay of the additional half day stay in the hotel. The hotel half day ends at 6pm, we request to check-out at 7pm, they obliged to our request. Unfortunately, when we back to the hotel after our last day trip, the room key was de-activated and we have to go down to the reception to have it activated again. These did delay us in conforming the check-out time and we only manage to check-out before 715pm(evening), the hotel manager demand us to pay for the whole day hotel charges and claim that we had exceeded the half day stay by 15 minutes. Only after our explanation that the key was de-activated and we have to get it activate and also our persistency, then the hotel manager tell us that he will try his best to waive off the whole day charge. Our point of view is on the 15 minutes delay, is the hotel that stringent that they do not give any allowance time?
Stayed 6 nights in Jun 2017

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

june, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station, and quiet
Visiting family and friends . Convenient and quiet. Easy access to taxi and buses

10/10 Excellent

svetlana vuceti, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Chinese hotel in down town.short taxi ride
Hotel is not International but Chinese. It is very nice with great location on metro and shortvtaxi ride to the lake. Rooms are small but pretty and cozy. Best of all is that restaurant on the top floor has great international food and great view. Wifi works great. Service is nice. Real nice experience for foreigner in Chinese hotel!

6/10 Okay

Shui-Cheung, Hong Kong

Liked: Room comfort
Disliked: Staff & service
In your website (expedia.com.hk), there is a misleading information about the hotel amenities. The photo gallery had given me an incorrect understanding that there would be an indoor swimming pool in the hotel. However it did not exist -- making us victims of misleading advertising. When being queried about the swimming pool issue, some of the hotel staff greeted us with no-smiling and even unfriendly attitude. Besides there was never any smiling or morning greeting from the hotel staff at all during our 4-night stay there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Overall Great Choice
Really loved everything about this hotel, the location was perfect, the breakfast had plentiful choices, and the service was very responsive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goethe Hotel in Hangzhou
I had a pleasant stay at the hotel. Would consider staying there again next time. Although it is centrally located, we did have a hard time getting a taxi from the hotel.........

4/10 Poor

Zee, NY

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice Hotel in Hangzhou - not 5 stars yet
Expensive looking hotel next to the train station. While I stayed there the hotel looked deserted. Lobby, bar empty. The staff spoke some level of English but not overly eager to engage the arriving guest. Silly me, I did not check if the building was smoke free or at least the floor. There was no smell of cigarette smoking in the room the floor was saturated with smoke smell. Ashtrays next to the elevator doors! The room is nice. The cable TV offered one (1) English language channel. For a moment of thought this was 1993! It was the "official Chinese" English TV language channel. It is pretty hard on those us waking up at 2AM. The Internet service is okay, but the band width is not enough for a Skype video call. The buffet dinner was okay. I cannot say the same for the breakfast. The restaurant does not open till 7AM. The food is not exactly "Western" as perhaps the name "Goethe" and 5 stars would imply. Bread or pastry were not available, the coffee tasted "instant". The staff had trouble with basic English. The infra red food warmer also decided to quit this Friday morning and at least 3 electricians were trying to find the source of the trouble.

8/10 Good

Summer W., New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Goethe - good stay for business
The Hotel Goethe is quite nice, the rooms are very comfortable with nice decor and the Wifi actually works unlike most other hotels in China, where Wifi means you have to plug the computer in. The gym is decent and the breakfast bar is good with a pretty view over the city. It's super close to the train station which is convenient for business travel. However, the neighborhood is not great for any sightseeing or restaurants so you'll have to hop in a cab and head to the lake for that.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
very good hotel, unfortunately they don't have great control for each room on the airconditioning, so we were warm every night. having said that, it happened at other hotels for us so it may be a China thing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
항저우를 여행하기에 좋은 위치에 있습니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel avec excellent service
Très bel hôtel, chambre confortable, magnifique petit déjeuner. Rapport prestations vs prix incroyable! Le service de conciergerie m'a rendu un grand service en retrouvant le taxi qui nous avait transporté de la gare à l'hôtel et dans lequel j'avais oublié mon passeport en arrivant le premier jour. Un grand merci!

8/10 Good

Elisa , 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
樓高33層，餐廳可眺望杭州全境，是一間很有氣派的酒店。
鄰近地鐵站、火車站和公交車站，距離開往機場的大巴站亦很近，所以交通十分方便。酒店距離西湖景區亦不遠，附近有多條公交路線前往。酒店環境清靜，大堂寬敞，是一間不錯的酒店。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with very high Value
Locates right next to a subway exit gives it very easy connections within or inter-cities. Maybe cause I got the promotion rate including breakfast, the value is very high. The breakfast is very good and locates at 33rd floor with great view.

8/10 Good

Tsung Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Please provide more vegetarian breakfast

10/10 Excellent

maopapa, YOKOHAMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
杭州駅至近で西湖観光もできるホテル
杭州駅周辺でホテルを探しておりました。 西湖にも近くの繁華街で、食事もすることができました。観光にも良いところだと思います。 受付や従業員の態度も良く、部屋も清潔でした。 評価が低いので心配しましたが、それほど悪くはないと思います。

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel
附近就是地鐵站和火車站 去河坊街解放路等買野食野等都只雖步行十多分鐘 地點就腳，價錢合理～早點訂的話價錢更便宜。

8/10 Good

Koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いホテル
フロントの対応がとてもよかった。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
駅が近くて良かった。
駅の真ん前で目立つからちょっと離れてもホテルが見えて迷わない。 レイクビューだけど西湖は遠くて大して見えない。 風呂は夜景を見ながら入れて最高。 エクスペディアの地図が全然違って1時間迷った。 ホテルのホームページ見て行くべし。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박했던 방은 비즈니스 룸, 레이크뷰 입니다. 가격은 세금포함 하루 20만원 정도 선이었습니다. 방과 화장실 사이즈도 넉넉하고 전망이 좋습니다. 호수가 아주 가까이 보이는 것은 아니지만, 괜찮았어요, 4~5성급 호텔 중간 정도의 안락한 느낌을 받았습니다. 주변이 특별히 번화하지 않았다는 것이 단점인데 항저우기차역과 지하철역이 바로 붙어있어서 이동하기는 여러모로 편해요. 가격대비해서 좋습니다. 인터컨티넨탈 호텔이나 하얏트리젠시에 묵으면 좋겠지만, 가격도 생각해야 하니깐요.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort