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Steen's Hotel

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Photo gallery for Steen's Hotel

Front of property – evening/night
Interior
Exterior
Interior
Standard Twin Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Holzdamm 43, 20099, Hamburg, Germany, 20099
  • Hamburg City Hall
    ‪15 min walk‬
  • Miniatur Wunderland
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, 1 Double Bed with Sofa bed

Standard Triple Room, 1 Double Bed with Sofa bed

Standard Triple Room, 1 Double Bed with Sofa bed

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

Hotel Residence am Hauptbahnhof

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
3.4 out of 5, (808)
The price is €143
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Hotel Residence am Hauptbahnhof

About this property

Steen's Hotel

Hotel in Hamburg, near Miniatur Wunderland
Along with a snack bar/deli, this hotel has self parking and express check-in. WiFi in public areas is free. Other amenities include express check-out, free newspapers, and a garden.
Steen's Hotel offers 15 accommodations with complimentary newspapers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at Steen's Hotel. During your stay, you're just a quick walk from Hamburger Kunsthalle. Free WiFi in public areas, a snack bar/deli, and self parking (surcharge) are available.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a terrace, and a vending machine
  • 15 minutes by foot from Hamburg City Hall and a 3-minute drive from Hamburg Messe and Congress
There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, a vending machine, and a garden are also featured at Steen's Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hamburg hotel.

Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 35 per day)
  • Limited on-site parking

Food and drink

  • Room service available

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

More

  • Desk
  • Free newspapers
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 0 at check-out
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 35 per day
  • Bed sheets fee: EUR 0 (or guests may bring their own)
  • Heating fee: EUR 0
  • Service fee: EUR 0
  • Towels fee: EUR 0 (or guests may bring their own)
  • Water fee: EUR 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:00 AM - 11:30 PM.
Guests will receive key retrieval information. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 0 at check-out. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Steen's Hamburg
Steen's Hotel Hotel
Steen's Hotel Hamburg
Steen's Hotel Hamburg
Steen's Hotel Hotel Hamburg

Steen's Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 74 out of 377 reviews
Rating 8 - Good. 158 out of 377 reviews
Rating 6 - Okay. 100 out of 377 reviews
Rating 4 - Poor. 30 out of 377 reviews
Rating 2 - Terrible. 15 out of 377 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Rene' Christian

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good given the rating and price. The beds were comfortable, the room was clean, check-in was easy, and it was conveniently close to the train station.
Stayed 2 nights in Oct 2024

8/10 Good

sepideh

Stayed 2 nights in Aug 2024

8/10 Good

Michael E

Liked: Cleanliness, staff & service
Close to the Train, thus a lot of transients. Don’t think the place has changed since the Beatles stayed there in ‘59.
Stayed 3 nights in Aug 2024

6/10 Okay

Sage

Disliked: Staff & service, property conditions & facilities
Place was OK, the fan in the room wasn’t working, lots of stairs with a weird smell Carpets were dirty But very closely conveniently located to train station
Stayed 1 night in Jun 2024

6/10 Okay

Talita, Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The whole time we were there we never saw anyone, except the cleaning lady on the last day while we were leaving… when we checked in we had to talk ti someone in the intercom, that told us the combination to a key box that had our hotel entrance key and room key. It was a self-service hotel? Other than that the room was nice, clean, comfortable, but it was just strange to never see any employees…
Stayed 2 nights in Jun 2024

6/10 Okay

Janet Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Central station and close to restaurants. Very convenient to get tour buses.
Stayed 3 nights in Apr 2024

10/10 Excellent

lucy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good value and close to train station
90s decor but clean and comfy and a big room for 3 of us. Let us leave baggage all day which was a real bonus. Very close to train station. Would use again.
Stayed 1 night in Mar 2024

2/10 Terrible

Mark

Stayed 1 night in Aug 2023

10/10 Excellent

Mario

Stayed 1 night in Jun 2023

2/10 Terrible

Hala

Travelled with group
Disliked: Staff & service
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
It is very close to Hauptbahnhof, however a bit old and outdated, does not qualify to be rated 3 star or even 2 star. There is no elevator, carpets are stained and loose, bathroom has dirty caulking that is peeling off. And Wi-Fi is unsecured and compromised, my iPhone warned that there may be a monitoring and recording device on network, impersonating websites and stealing data. I couldn’t access internet.
Stayed 1 night in Sep 2022

8/10 Good

larry

Liked: Cleanliness, property conditions & facilities, room comfort
Nice quiet hotel near train station stayed here over last few years when visiting germany. Clean simple room only negative is stages no elevator for heavy bags. Otherwise good value.
Stayed 1 night in May 2022

6/10 Okay

Jan

Travelled with partner
Liked: Cleanliness
This was the only hotel left in Hamburg during a big convention. So they tripled the price, but at the end there was nothing else wrong with the hotel
Stayed 1 night in May 2022

6/10 Okay

Laura

This is a stereotypical cheap hotel. Tacky decor, a funky smell, flat pillows, and cheap shampoo. The night staff did not speak English. I could hear conversations happening in the lobby through my room door. However, on the positive side, the location was super close to the train station, I felt safe in the location, and a kind morning staff man helped me get my bag down the stairs. Overall, it's an OK place to stay and a good deal considering the location.
Stayed 1 night in Aug 2021

8/10 Good

Maurus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Central Hamburg
Agreat hotel very close to the station. I arrived very late, staff were excellent.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
I really enjoyed my stay it was fantastic.
Stayed 5 nights in Jul 2019

8/10 Good

Philip

Liked: Staff & service
Another stay in Hamburg
The hotel is 5 mins walk from the the central station. My single room (9), top floor was without a lift, and was quite small and the hotel in general could do with a refurbishment. The bathroom towels were a bit tatty, although clean and fresh, the shower was good and worked well, compared to other hotels in the area. The room was noisy early morning due to busy traffic from the road and I could smell the traffic fumes which is a concern. Limited choice of breakfast; very nice coffee and the staff were extremely polite and welcoming. I would stay there again.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple hotel a very short walk to rail station on a quiet street. front desk personnel very helpful . room was small but very clean. breakfast was also simple but adequate. would stay here again
Stayed 1 night in Apr 2019

8/10 Good

Jelisejs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Hamburg
I liked my stay there (overall) - for the price they offer. However, if you are after a good (or hot) breakfast - you will need to find something else. This hotel is better than some other cheap hotels in the center area, as it is located on a quiet street (no gangs, prostitutes, drinkers). The lake and main station are a few min away and there is a direct train to the airport (make sure you are in 3 front carriages). The walls are thin - so it will be hard to sleep if someone is speaking in the next room. I liked that the water was hot and the water pressure was perfect. (suggest to bring your own conditioner) You must give a key to a receptionist every time you leave the hotel (that's strange - but this is a rule). WiFi was quite fast (on the third floor).
Stayed 2 nights in Mar 2019

8/10 Good

Arthur, Runcorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Spacious room for 1 person. Shower great. Breakfast good. 10 minute walk from the main train station.
Stayed 1 night in Feb 2019

10/10 Excellent

Annaliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Debz, Scotland

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small central Hotel - ok for short stay
Hotel ok, great location near Central Train Station. Ideal for short break.Breakfast adequate, pleasant staff. Stayed in August with husband & 2 kids((20 & 17). Wi-fi in room excellent, best we've ever experienced! Old hotel and room stifling hot with no aircon (had a stand-up fan that didn't really make a difference)
Stayed 3 nights in Aug 2018