Along with a snack bar/deli, this hotel has self parking and express check-in. WiFi in public areas is free. Other amenities include express check-out, free newspapers, and a garden.
Steen's Hotel offers 15 accommodations with complimentary newspapers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.
Our customers tell us they enjoy the overall property condition at Steen's Hotel. During your stay, you're just a quick walk from Hamburger Kunsthalle. Free WiFi in public areas, a snack bar/deli, and self parking (surcharge) are available.
Free WiFi
Self parking available for a fee
Amenities include free lobby newspapers, a terrace, and a vending machine
15 minutes by foot from Hamburg City Hall and a 3-minute drive from Hamburg Messe and Congress
There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, a vending machine, and a garden are also featured at Steen's Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this Hamburg hotel.
Room service (during limited hours) is available.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
On-site parking available only on request
Self parking on site (EUR 35 per day)
Limited on-site parking
Food and drink
Room service available
Family friendly
Free cots/infant beds
Snack bar/deli
Soundproofed rooms
Conveniences
Free newspapers in reception
Reception hall
Vending machine
Guest services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Outdoors
Garden
Terrace
Accessibility
This property does not have any lifts
More
Designated smoking areas
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Fan
Free cots/infant beds
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
TV channels
Flat-screen TV
Premium channels
More
Desk
Free newspapers
Phone
Separate sitting area
Soundproofing
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 0 at check-out
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: EUR 35 per day
Bed sheets fee: EUR 0 (or guests may bring their own)
Heating fee: EUR 0
Service fee: EUR 0
Towels fee: EUR 0 (or guests may bring their own)
Water fee: EUR 0
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:00 AM - 11:30 PM. Guests will receive key retrieval information. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 0 at check-out. For any questions, please contact the property using the information on the booking confirmation.
We should mention
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Steen's Hamburg
Steen's Hotel Hotel
Steen's Hotel Hamburg
Steen's Hotel Hamburg
Steen's Hotel Hotel Hamburg
Steen's Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 74 out of 377 reviews
10 - Excellent
74
Rating 8 - Good. 158 out of 377 reviews
8 - Good
158
Rating 6 - Okay. 100 out of 377 reviews
6 - Okay
100
Rating 4 - Poor. 30 out of 377 reviews
4 - Poor
30
Rating 2 - Terrible. 15 out of 377 reviews
2 - Terrible
15
7.6/10
Cleanliness
7.6/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Good
Rene' Christian
Travelled with family and small children, Business traveller
Surprisingly good given the rating and price. The beds were comfortable, the room was clean, check-in was easy, and it was conveniently close to the train station.
Rene' Christian
Stayed 2 nights in Oct 2024
8/10 Good
sepideh
13 Aug 2024
sepideh
Stayed 2 nights in Aug 2024
8/10 Good
Michael E
12 Aug 2024
Liked: Cleanliness, staff & service
Close to the Train, thus a lot of transients. Don’t think the place has changed since the Beatles stayed there in ‘59.
Place was OK, the fan in the room wasn’t working, lots of stairs with a weird smell
Carpets were dirty
But very closely conveniently located to train station
The whole time we were there we never saw anyone, except the cleaning lady on the last day while we were leaving… when we checked in we had to talk ti someone in the intercom, that told us the combination to a key box that had our hotel entrance key and room key. It was a self-service hotel? Other than that the room was nice, clean, comfortable, but it was just strange to never see any employees…
It was close to the Central station and close to restaurants. Very convenient to get tour buses.
Janet Lorraine
Stayed 3 nights in Apr 2024
10/10 Excellent
lucy
Travelled with group
30 Mar 2024
Liked: Cleanliness, staff & service, room comfort
Good value and close to train station
90s decor but clean and comfy and a big room for 3 of us. Let us leave baggage all day which was a real bonus. Very close to train station. Would use again.
It is very close to Hauptbahnhof, however a bit old and outdated, does not qualify to be rated 3 star or even 2 star. There is no elevator, carpets are stained and loose, bathroom has dirty caulking that is peeling off.
And Wi-Fi is unsecured and compromised, my iPhone warned that there may be a monitoring and recording device on network, impersonating websites and stealing data. I couldn’t access internet.
Nice quiet hotel near train station stayed here over last few years when visiting germany. Clean simple room only negative is stages no elevator for heavy bags. Otherwise good value.
larry
Stayed 1 night in May 2022
6/10 Okay
Jan
Travelled with partner
19 May 2022
Liked: Cleanliness
This was the only hotel left in Hamburg during a big convention. So they tripled the price, but at the end there was nothing else wrong with the hotel
Jan
Stayed 1 night in May 2022
6/10 Okay
Laura
1 Sept 2021
This is a stereotypical cheap hotel. Tacky decor, a funky smell, flat pillows, and cheap shampoo. The night staff did not speak English. I could hear conversations happening in the lobby through my room door. However, on the positive side, the location was super close to the train station, I felt safe in the location, and a kind morning staff man helped me get my bag down the stairs. Overall, it's an OK place to stay and a good deal considering the location.
The hotel is 5 mins walk from the the central station. My single room (9), top floor was without a lift, and was quite small and the hotel in general could do with a refurbishment. The bathroom towels were a bit tatty, although clean and fresh, the shower was good and worked well, compared to other hotels in the area. The room was noisy early morning due to busy traffic from the road and I could smell the traffic fumes which is a concern. Limited choice of breakfast; very nice coffee and the staff were extremely polite and welcoming. I would stay there again.
simple hotel a very short walk to rail station on a quiet street. front desk personnel very helpful . room was small but very clean. breakfast was also simple but adequate. would stay here again
I liked my stay there (overall) - for the price they offer.
However, if you are after a good (or hot) breakfast - you will need to find something else.
This hotel is better than some other cheap hotels in the center area, as it is located on a quiet street (no gangs, prostitutes, drinkers).
The lake and main station are a few min away and there is a direct train to the airport (make sure you are in 3 front carriages).
The walls are thin - so it will be hard to sleep if someone is speaking in the next room.
I liked that the water was hot and the water pressure was perfect. (suggest to bring your own conditioner)
You must give a key to a receptionist every time you leave the hotel (that's strange - but this is a rule).
WiFi was quite fast (on the third floor).
Hotel ok, great location near Central Train Station. Ideal for short break.Breakfast adequate, pleasant staff. Stayed in August with husband & 2 kids((20 & 17). Wi-fi in room excellent, best we've ever experienced! Old hotel and room stifling hot with no aircon (had a stand-up fan that didn't really make a difference)